Delivered fast, chose this brand because my daughter is dairy free and they have so many more flavour combinations than you find in the supermarkets, we love the superfood options! Will definitely be... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Food great , great offers just delivery was little longer than expected by a couple day and customer service never replied . But the offers and food brilliant will buy again
I had an issue with my order as the delivery was delayed, but the customer service team was very helpful and cooperative. They handled the situation professionally and compensated me for the inconve... Mehr ansehen
My baby loved the food so I thought I’d order online. First they had system error so I placed 2 ordered due to this. Then I immediately tried to contact support in every way, no one reply whatsoeve... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Piccolo is a new brand of organic baby food, with a range of fruit & vegetable stage one purées, made with 100% natural ingredients.
Kontaktinformationen
Old Gloucester Street 27, WC1N, London, Vereinigtes Königreich
- mylittlepiccolo.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
the quality of products is excellent
the quality of products is excellent. the selection is brilliant.
my granddaughter is now 19 months old and had stomach problems from birth and when we found piccolo products she has thrived. my daughter has found the pouches so helpful they have made travelling with her baby so easy and she is happy to know that what she is giving her baby is good quality and she loves them.
the prices are good too.
the website is so easy to navigate and delivery is quick.

Antwort von Piccolo
Excellent Service
I ordered one of the bundles for my 7 month old and he absolutely loved it! Super slick service and my package came in no time. Will be continuing to order my little ones meals makes my life so much easier!

Antwort von Piccolo
Poor Customer Service and Damaged Products with No Response
If there was an option to give a negative star rating for their customer service, I definitely would. My son loves Piccolo Food, so I decided to order some of their products online via their website. Unfortunately, the parcel arrived damaged, with some items missing and others appearing to have been tampered with.
I reached out to Piccolo Food several times, providing photos and details of the issue, but I have not received any response.
This level of customer service is extremely disappointing. If Piccolo Food only serves business clients and cannot properly handle individual customer orders, they should reconsider having a consumer-facing website. I will take further action through UK consumer protection authorities.
I expected much better from a brand we trusted.

Antwort von Piccolo
Absolutely atrocious online service
Absolutely atrocious online service. Placed an order on the 25th of May and it still hasn’t arrived. Customer service rep said they were going to find out what happened with the logistics team and then never came back to me. Had to chase again today and demand a refund. God awful. Avoid like the plague.

Antwort von Piccolo
Horrible online service
My baby loved the food so I thought I’d order online. First they had system error so I placed 2 ordered due to this. Then I immediately tried to contact support in every way, no one reply whatsoever.
Finally someone named xxxx (private info) said I will be refunded yet I still received the misplaced order.
Moreover, what I received is NOT what I ordered, I ordered this 20 pounds bibs (cover it all) and received a generic bib.
Avoid buying directly from them and I will never ever recommend this brand to anyone.

Antwort von Piccolo
Very disappointed
My twins they love the food so I decided to order some online. (I thought I will save some money if I order a bundle) So I did order 2 pouches bundle. It took 2 weeks to came . I had to ask them where is my order. Never informed me why is been delayed. So it came over 2 weeks and it wasn’t right!
I received my order which I had to wait almost 2 weeks . I was really disappointed.
I paid for 2x bundle £32 each so it comes to £64 free delivery.
I received £45.25 ( if I would buy it from the website individually)wort of pouches and only 1 bib I 1 set of spoons (it’s should be 2 each as I have twins that’s why I ordered the two bundle)
where is my £18.75 is gone too? Which is not a savings at all !
I’m very confused in here .
So I paid over £2 a pouches?
I send an email they got got back to me saying they will send some more product out as an apology.
It is 1 month now and I haven’t received neither refund or product or anything.
I’m so sad and disappointed because my twins they really liked to good but I never going to buy this again or refer to a friend or family .

Antwort von Piccolo
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