My Oralux Bewertungen 

Antwort von My Oralux

Vor 5 Tagen

Thank you so much for taking the time to share this! It's great to hear the actual experience felt so much simpler than expected, and that straightforward routine is exactly what makes it easy to stay consistent day to day. Just a quick tip for cleaning: rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone), wipe with a soft cloth and a little mild soap (avoiding toothpaste, which can scratch the surface), then let it air dry completely before storing. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Antwort von My Oralux

Vor 6 Tagen

Thank you so much for sharing this feedback, and we understand how frustrating it is to feel left without clear guidance right out of the box. Please don't worry, we're happy to help answer everything for you. Yes, it's recommended to rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone) after each use, then wipe it with a soft cloth and a bit of mild soap, avoiding toothpaste since it can scratch the surface, and let it air dry completely before storing. As for the GumRevive Gel, it's completely optional, the device works fine without it and there's no harm in skipping it, though many find it enhances the results. For maintenance, keeping the base unit and charging port dry and storing the device in a clean, dry space are the main things to keep in mind. Also, the full user manual and the charging cable are actually included in the box, they're tucked underneath the plastic tray where the device sits, so they may have been easy to miss at first. If you have any further questions about the product, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help.

Oralux Support Team

Antwort von My Oralux

Vor 6 Tagen

Thank you so much for taking the time to share this! It's great to hear your dentist's advice motivated you to add something extra to your home routine, that's exactly the kind of proactive approach we hope everyone takes. Sessions run for about 10 minutes and shut off automatically, so there's no need to keep track of the time yourself, it really can fit into even the busiest mornings. We'd genuinely love to hear how things continue to go for you!

Oralux Support Team

Antwort von My Oralux

Vor 6 Tagen

Thank you so much for taking the time to share this! It's wonderful to hear the sensitivity has cleared up entirely with your consistent daily 10-minute sessions, that's such a meaningful improvement to notice, and sticking with that same routine going forward is exactly what will help support your gums over the long run. Just a quick tip: after each session, be sure to rinse the mouthpiece under lukewarm water (never hot) and let it air dry completely before storing it away, that helps keep it in great condition for continued daily use. We'd genuinely love to hear how things continue to progress for you!

Oralux Support Team

Antwort von My Oralux

Vor 7 Tagen

Thank you so much for taking the time to share this! It's great to hear the shipping time turned out to be a pleasant surprise, and that you're finding the unit so easy to use right from the start. Regarding the charger, it's actually included in the box, it's tucked underneath the plastic tray where the device sits, so it may have been easy to miss at first. The only thing not included is the wall power adapter, but since it's a standard USB-C cable, you can use any USB-C charger you already have on hand, like a phone charger. We're genuinely looking forward to hearing how things look for your gums in 60 days, so please don't hesitate to check back in and let us know how it's going!

Oralux Support Team

Antwort von My Oralux

Vor 7 Tagen

Thank you so much for taking the time to share this! It's a great sign when things get off to such a smooth start, and continuing that consistency tends to be exactly what helps build toward noticeable results over time. Just a quick reminder for ongoing use: the pulsing light on the charging dock means it's actively charging, and once you see a solid light, that lets you know it's fully charged and ready for your next session. We'd genuinely love to hear how things continue to go for you as you keep using it!

Oralux Support Team

Antwort von My Oralux

Vor 7 Tagen

Thank you so much for taking the time to share this! It really means a lot to know the service left such a strong impression on you, that kind of recognition genuinely motivates our whole team to keep delivering that same level of care with every customer we work with. We truly appreciate you letting us know. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Antwort von My Oralux

Vor 7 Tagen

Thank you so much for taking the time to share this! It's fantastic that you felt real relief for your gum pain from the very first try, that's such a strong and encouraging early sign. Staying consistent with regular sessions tends to help build on results like these even further as time goes on, so we'd genuinely encourage you to keep up the routine. Just a quick tip: pairing your sessions with the GumRevive Gel is optional, but many find it helps enhance the results even more. We're so glad you're happy with the product so far, and we'd love to hear how things continue to develop for you in the weeks ahead!

Oralux Support Team

Antwort von My Oralux

Vor 2 Tagen

Thank you for sharing your feedback. We sincerely apologize for the inconvenience this has caused, and we understand how frustrating it must be to not have been able to fully experience the results before the device stopped charging. We'd love the chance to make this right for you, and we're happy to send a full replacement at no cost so you can properly experience everything it has to offer. Please reach out to us directly at support@myoralux.com or +1 302-603-1335 with your order details so we can get that started for you.

Oralux Support Team

Antwort von My Oralux

Vor 7 Tagen

Thank you so much for sharing this! Coming from someone with nearly 40 years of experience in retail and customer service, that kind of praise carries so much weight, and it genuinely means the world to our team to earn that recognition from someone who truly understands what great service looks like. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

The RejuvaCare Team

Antwort von My Oralux

29. Aug. 2026

Thank you so much for sharing this! We understand the video requirement before completing your purchase wasn't ideal, and we appreciate you letting us know, we'll be sure to pass that feedback along to our team. We hope you start seeing some noticeable results soon! Just a quick tip: pairing your daily session with the GumRevive Gel is optional, but many find it helps enhance the results even further. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Antwort von My Oralux

29. Aug. 2026

Thank you for sharing this feedback! We understand your concern, and we appreciate you letting us know, we'll be sure to pass this along to our team for review. Just a quick tip to help you get started: hold the power button for about 1.5 seconds to turn the device on, and each session will run for 10 minutes before shutting off automatically, so you can simply relax and let it do its work. We hope it brings you the results you're looking for, and if you have any questions about the product along the way, please don't hesitate to reach out to us at support@myoralux.com or +1 302-603-1335, we'll be happy to help however we can.

Oralux Support Team

Antwort von My Oralux

29. Aug. 2026

Thank you so much for sharing this! We're really glad that came across clearly, that's exactly the sensible approach we hope everyone takes with their oral care. Just a quick tip as you continue: remember to rinse the mouthpiece under lukewarm water (never hot) and let it air dry completely after each use to help keep it in great shape. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Antwort von My Oralux

Aktualisiert am 27. Aug. 2026

Thank you so much for sharing this! We're so glad it fits so easily into your schedule and that your gums are already feeling better. Since you're seeing such great early results, here's a tip to help keep that momentum going: pairing your daily session with the GumRevive Gel can enhance the effects even further, though it's completely optional. Also, be sure to rinse the mouthpiece with lukewarm water (never hot) and let it air dry after each use to keep it in great shape. We'd love to hear how your results continue to develop!

Oralux Support Team

Antwort von My Oralux

Aktualisiert am 27. Aug. 2026

Thank you so much for sharing this! We really appreciate the trust you placed in us by ordering directly. Here's a quick tip to help you get started on the right foot: pairing your daily session with the GumRevive Gel is optional but can enhance the results, and remember to rinse the mouthpiece with lukewarm water and let it air dry after each use to keep it in great shape. We'd love to hear how your experience goes as you continue using it!

Oralux Support Team

Antwort von My Oralux

Aktualisiert am 27. Aug. 2026

Thank you so much for sharing this! We're really glad you're liking it so far after just three days of use. Just a quick reminder as you continue with your routine: each session runs for 10 minutes and shuts off automatically once it's complete, so there's no need to worry about keeping track of the time yourself, you can simply relax and let the device do its work. We truly appreciate you being open to sharing an update with us in a few weeks, and we genuinely can't wait to hear how your experience continues to develop!

Oralux Support Team

Antwort von My Oralux

Aktualisiert am 27. Aug. 2026

Thank you so much for sharing this! We're really glad you're finding it both helpful and easy to use. Just a quick tip to keep it running smoothly: after each session, be sure to rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone), then let it air dry completely on a clean towel before storing it away. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help. We'd love to hear more about how your experience continues as you keep using it!

Oralux Support Team

Antwort von My Oralux

Aktualisiert am 27. Aug. 2026

Thank you so much for sharing this! We're thrilled to hear you're already noticing a reduction in sensitivity and redness, and we're hopeful this continues to help with the receding as well. Just a quick tip: using the GumRevive Gel alongside your daily session is optional, but many find it helps enhance the results even further. If you have any questions about the product, please don't hesitate to reach out to us, we'll be happy to help. Thank you so much for recommending it!

Oralux Support Team

Antwort von My Oralux

Aktualisiert am 27. Aug. 2026

Thank you so much for taking the time to share this! We're really glad the customer service experience stood out to you so positively, that means a lot to our team. Whenever you're ready to give the product a proper try, here's a quick tip to help you get started: simply hold the power button for about 1.5 seconds to turn it on, and each session will run for 10 minutes before shutting off automatically, so you can relax without needing to keep track of the time. If you have any questions about the product along the way, please don't hesitate to reach out to us, we'll be happy to help however we can. We truly hope it ends up impressing you just as much as our service did!

Oralux Support Team

Antwort von My Oralux

24. Aug. 2026

Thank you so much for sharing this detailed feedback, and we sincerely apologize for all the inconvenience this has caused. We understand your frustration regarding the unclear instructions, the confusing checkout and confirmation process, and the sensitivity issues with the power switch making it difficult to use comfortably. We take this kind of feedback seriously, as the satisfaction of our customers is something we deeply care about, and we'll be sure to pass these concerns along to our team for review. We've already sent you an email with the resolution to your issue, so please check there for more details. Thank you for your patience as we work to make this right.

Oralux Support Team