Be careful when buying from Myprotein! They offer 'Free Shipping' if you spend over 320 ₪, but the tax-free limit in Israel is $75 (around 227 ₪). They trick you into spending more money to save on sh... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Be very careful before buying any whey powder! When I checked the product web page, it stated, in the flavors list that the specific product contains 91% whey - when I got it, it stated on the bac... Mehr ansehen
I hade an issue with over payment for delivery and Jade was quick to help and polite and good fun to chat with.
Unternehmen hat geantwortet
Great website, maybe too many promotional emails Great fast shipping, however the shipping costs are a bit high...maybe free or low shipping over specific price?
Unternehmen hat geantwortet
3,0
Akzeptabel
84 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Shipping company is charging me way…
Shipping company is charging me way more than it should and the support can't help me with this
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Macey was great and help me really…
Macey was great and help me really fast.
I feel like she really made sure I will get the right treatment
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
False marketing
Be careful when buying from Myprotein! They offer 'Free Shipping' if you spend over 320 ₪, but the tax-free limit in Israel is $75 (around 227 ₪). They trick you into spending more money to save on shipping, which automatically forces your package into customs where you get hit with over 100 ₪ in unexpected government VAT and carrier fees. Total scam marketing."
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Overpayment issue resolved
I hade an issue with over payment for delivery and Jade was quick to help and polite and good fun to chat with.
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Decent products, terrible experience
The products are decent and reasonably priced. The delivery is a gamble, half the time the option you pick (home delivery or designated pick up spot) are completely ignored and the customer support is terrible and are not helpful at all.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Reply
Order number 588639822
Letting everyone know if you get overcharged on custom fees and shipping and handling fees (When the website specifically says handling fees should not be charged from the customer!) you will not be refunded once the shipping courier hands the package over to customs. I was told multiple times from customer support that they will check why im being charged handling fees, and after letting them know that the parcel will be handed over to customs if the VAT fees wont be paid on time, they reassured me to just wait for an answer from their courier department, and now that the parcel is with customs they just take your money and say there is nothing that can be done. Horrible service, never have I ever seen something like this!
6. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
MYPROTEIN the best
They are really professional and give excellent support, and have really amazing products
28. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Wery
a very nice man, thank him very much, everything was quickly resolved!
22. November 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Live chat experience
I should have got 25% off an order. Apparently the order didn’t qualify but it wasn’t well posted so Thandolwethu helped explain the situation and apologised for the miss understanding as well as giving some credit.
20. September 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Refund accidentally paid shipping
Skylar Was nice and patient.
Her response Was great and fast.
3. August 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I had a question about couple of items…
I had a question about couple of items and Skyler from the support team helped me a lot with great explanations.
18. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great
Great website I order regularly from.
The customer service is great, thanks Agent Skylar for the help
18. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
i just wanted a discount
i just wanted a discount , the agent told me to look forward for promotions in my email so i will keep on waiting...
4. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Great service
Jenine was very kind and patient, took care of my request and made sure that someone gets back to me with an answer. Thank you
8. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Very helpful and friendly
Very helpful and friendly. Jennene helped me
8. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
He really helped me. We sat down and went through every detail He was really patient and nice
29. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The service was good
The service was good! thanks so much for Siyabonga
25. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Skylar was very attentive and helpful…
Skylar was very attentive and helpful to my issue and helped me resolve it in no time.
23. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Item was missing- lindi was great
Lindi take care of my problem, just take responsibility next time on my protein mistakes. Tnx lindi you were very kind .
2. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Its was ok…..
12. April 2023
Bewertung ohne vorherige Einladung
Antwort von Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.