Customer service (Luiz) quick and efficient. I had emailed a few days after ordering to check that the box wouldn't contain the receipt since this was being received as a gift. This was confirmed c... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I recently tried Supper Hero Meal Making, and it was amazing! The customer service was top-notch—everyone was so friendly and helpful, making the whole process a breeze. The food itself was inc... Mehr ansehen
Unternehmen hat geantwortet
I was given a special offer on these boxes - completely free because I drive a Mini. What an absolute treat this turned out to be. Well packaged, everything beautifully fresh, easy to follow instr... Mehr ansehen
Great customer service prior to despatch, prompt delivery, well packaged to keep items cool during transit and after delivery. Fresh ingredients. Generous portions just for two. The dressed salad and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
My Supper Hero lets you eat brilliantly at home, with less than ten minutes of prep, from properly sourced ingredients you can trust. MSH is here to help busy people take back control of their own time and enjoy fabulous food at home, while having a positive impact on our communities and the environment.
Kontaktinformationen
9-11 Regis Road, NW5 3EW, London, Vereinigtes Königreich
- 020 8050 8032
- EatBrilliantly@mysupperhero.com
- mysupperhero.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The food was amazing
The food was amazing, very simple to use and definitely will be using again. Really impressed!

Antwort von My Supper Hero
Food tasted ok but I think it is very…
Food tasted ok but I think it is very overpriced for what it is. You would be better buying a meal from Charlie Bingham/Waitrose/Marks and Spencer or Cook. You would still have the same (or less) prep to do and it would cost half the price while tasting just as good.
Very disappointed. Won’t buy again.

Antwort von My Supper Hero
The food was spot on as was the service…
The food was spot on as was the service you provided me Charlie and luis were great.
I hope you don’t mind me saying but we found the gravy to a rather small portion but it was still very good.

Antwort von My Supper Hero
Food without instructions but protective customer service to resolve
Food was very good but no instructions and the QR code directed us to a page which was no longer there. Had to therefore guess how to cook/assemble the food.
After highlighting this, the company have been proactive to resolve this to my satisfaction. Good customer service to resolve the issue and put steps in place so it doesn’t happen again.

Antwort von My Supper Hero
Simple and absolutely delicious!
The food was excellently prepared and delivered securely. The simple instructions and delicious food made the experience absolutely perfect. If you're thinking about doing it, just do it.

Antwort von My Supper Hero
SUPERB Sunday lunch
Ordered the lamb Sunday lunch, it arrived on time, the cooking instructions were easy to follow and the meal was SUPERB. The lamb was excellent and all of the side dishes we super. Best meal so far from Supper Heroes.

Antwort von My Supper Hero
I have not received my order but you…
I have not received my order but you have asked me to review it!!!. Where is my order.

Antwort von My Supper Hero
will buy again
Customer services beyond any i have gad to deal with before, so friendly and easy to communicate. Good was beautiful. Full of flavour and so easy to make. Will be buying again.

Antwort von My Supper Hero
Yummy
The flavours where fantastic really easy to follow, and massive portions. Very tasty

Antwort von My Supper Hero
The idea was good but as I am old I…
The idea was good but as I am old I found getting dishes that were suitable was rather hard, it did involve some timings and more than one person to do the serving up.

Antwort von My Supper Hero
Hero Burgers
We ordered the Hero Burgers and there was a delivery problem which was sorted out by My Supper Hero who also gave us money back as it had not arrived when it should. The burgers themselves are superb, the cooking instructions are faultless and the accompaniments are delicious. It all made a very enjoyable meal.

Antwort von My Supper Hero
Bought for a nephew - housewarming gift!
Bought as a housewarming gift!
My nephew said it was excellent and highly rated it. I've joined the membership already and am looking forward to a treat every month of a delicious almost-ready-to eat meal!

Antwort von My Supper Hero
The food is sublime
The food is sublime, the instructions clear and the preparation is just enough to be fun while still saving a great deal of time.

Antwort von My Supper Hero
Nice but expensive
The food was lovely and reasonably easy to put together. However, I can make the same meal myself for a lot less money and not much more effort so we will not be ordering again.

Antwort von My Supper Hero
Sadly the tacos were too spicy to eat
Sadly the tacos were too spicy to eat! We threw them away :-( luckily the nachos were delicious so saved us from a dash to the takeaway!

Antwort von My Supper Hero
Ribeye wit a side salad.
I had a Ribeye with Chimichurry and a salad. I had to wait for two months to get it in stock. The steak it self was pretty good after I barbequed it, but the salad was sloppy and very dirty, the sauces where not very tasty mostly lime and herbs and there was something off with the taste of it. Maybe preservatives. I would not try this again for 55 pounds for one steak, a ruined salad with bad sauces, and a long waiting time.

Antwort von My Supper Hero
I made a mistake on delivery date
I made a mistake on delivery date, but with a simple email sent to customer service, this was instantly changed and goods were received on the correct date.
Excellent service, thank you

Antwort von My Supper Hero
Just had a superb Beef Wellington
Just had a superb Beef Wellington, which really was top restaurant quality. Everything was supplied including egg glaze, with easy to follow instructions.

Antwort von My Supper Hero
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







