Mytindy Bewertungen 

Catastrophique ! Depuis le mois de mai 2026 j’ai commandé et payé un article d’un montant de 106 euros et à ce jour après plusieurs échanges je n’ai toujours pas de livraison ! C’est purement scandaleux.. le service me promet toutes les semaines de m’envoyer ma commande et à ce jour soit 4 mois après je n’ai toujours rien et j’attends ! Avis à tous les consommateurs de ce site !

My experience with MyTindy has been absolutely unacceptable.

I ordered a bag more than 50 days ago and paid almost CHF 250 for it. What makes this even more frustrating is that MyTindy’s website states that delivery can take a maximum of 30 days. I am now well beyond that stated timeframe — and I still have no meaningful information about my order.

Since placing the order, I have received ZERO proper updates. No estimated delivery date. No tracking number. No explanation of what is happening with my order. Nothing.

For weeks, I have been practically begging customer service to finally give me an update. I have repeatedly asked very simple and reasonable questions: Where is my order? What is the current status? When will it be shipped? When can I expect delivery?

And yet, I still don't get an actual answer to any of these questions.

Instead, I receive empty, meaningless messages, often one short message at a time, and then I am left waiting again until the next day. I have to repeatedly follow up just to receive another vague response that does not actually answer my questions or provide any useful information.

This is not customer service. This is simply disrespectful and incredibly frustrating.

I have honestly never experienced such poor treatment from an online shop in my life. I have also never been this dissatisfied with an online purchase. Paying almost CHF 250 for something and then being left completely in the dark for more than 50 days — despite the website stating a maximum delivery time of 30 days — is completely unacceptable.

The only reason I have not cancelled the order already is that I promised this bag to someone as a birthday present. Otherwise, I would have cancelled it a long time ago.

At this point, I am seriously considering taking this matter further through Swiss consumer protection and/or European consumer protection channels. In my view, waiting more than 50 days for an order when the website states a maximum delivery time of 30 days, while repeatedly begging customer service for an update and still not receiving a proper answer, is completely unacceptable.

I would strongly advise anyone considering ordering from MyTindy to think twice. Based on my experience, I would not recommend this website to anyone who expects professional customer service, transparency, or even basic communication about their order.

Never in my life have I been this disappointed and frustrated with an online shop. MyTindy has completely failed when it comes to customer service, communication, and basic respect for its customers.

One star is already more than I feel this experience deserves.

I placed an order and a month down the line it has still not been dispatched!! I have since contacted PayPal who have very kindly started a refund process as " mytindy" are very happy to take payment without bothering to send the goods. I most certainly would not recommend them to anybody

I ordered a teapot from MyTindy in September 2025 and, as of now, FIVE MONTHS AGO!! I still have not received it. I have emailed the company multiple times over several months to ask for an update or a refund, but I have received no meaningful response.
At this point, the lack of communication is extremely disappointing. Delays can happen, but not responding to customers for months is unacceptable. I would not recommend ordering from this company based on my experience.

Do not order, this is a SCAM website

Placed order 29.11.2025 and still haven´t received the items two months later. Customer representative "Sara" is a master of making excuses and replying to straight questions with vague answers.

I wish I had checked Trustpilot before ordering from MyTindy.

Wat een oplichters!
Niet bestellen geld weg nooit iets ontvangen alleen mailtjes van ene Sara ja het komt eraan ,
Als je mail stuurt krijg je geen reactie meer !
TRAP ER NIET IN !!!!!
TRIETST DAT MENSEN ZO GELD MOETEN AFPERSEN

Cet avis vient en réponse à la réponse faire par Mytindy ci-dessous.

Voici le déroulé des faits:
• Commande passée le 11 novembre 2025 pour un tapis d’un montant de 400 €.
• Aucune indication de délai de livraison au moment de l’achat.
• Premier contact du service client le 17 novembre, m’indiquant que le produit est endommagé et ne sera pas livré. Je demande alors le remboursement intégral.

Entre le 23 novembre 2025 et le 11 janvier 2026, j’ai envoyé plus de 10 emails de relance.
Sur cette période, MyTindy m’a répondu à plusieurs reprises que le remboursement était :
• « en cours de traitement » (24 nov., 28 nov., 23 déc., 30 déc.)
• « traité » puis « en attente de preuve de paiement » (24 déc.)
• annoncé comme ayant eu lieu autour du 24 décembre, sans jamais fournir aucune date ferme ni aucun justificatif, malgré mes demandes répétées.

👉 Au 30 janvier 2026, soit plus de 80 jours après la commande (80 jours !!), et contrairement à ce que prétend Mytindy ci-dessous, aucun remboursement n’a été reçu.

Je précise également que :
• aucune adresse postale du siège social n’est indiquée sur le site,
• cette adresse ne m’a jamais été communiquée, malgré deux demandes écrites explicites (12 et 23 décembre).

Cet avis ne remet pas en cause l’existence de la plateforme, mais relate une expérience marquée par :
• une absence totale de visibilité sur le remboursement,
• des engagements écrits non suivis d’effet,
• et un manque de transparence persistant.

Pour un achat de ce montant, la situation est inacceptable. Je ne recommande pas ce site.

Ce site est une escrocrie, commande payée mais jamais livrée.
J’ai eu une reponse à mon premier mail au service client puis plus rien..

LOVE LOVE LOVE this bag
such a fabulous twist on luxury
ordering another one today !!!

A Fuir ! C’est une arnaque !!!!! La maison a fait une grosse pub sur Instagram pour leurs sacs via une « influenceuse » avec lien pour achat en ligne et rabais ! Ayant déjà acheté un sac MyTindy il y a 5 ans via une boutique, et très satisfaite de la manufacture, je me suis sentie confiante de réitérer mon achat afin de soutenir l’économie locale et les petites entreprises. Quelle erreur ! Comme mentionné dans un des commentaires ci-dessous j’ai aussi eu droit à l’intervention de « Sara » qui me demande de patienter, puis m’informe que la production n’est pas de la qualité requise… Étonnamment, depuis que je leur ai écrit comme quoi en fait c’est une arnaque… je n’ai plus aucune nouvelle… Car cela fait 3 mois que j’attends mon coli ! Et bien entendu aucun remboursement ni SAV ou les contacter ! Au delà de la perte financière et de temps, ce genre d’incident, attitude, et arnaque fait terriblement du torts aux réelles sociétés de ce pays qui font un commerce équitable et ne fait que renforcer le dégât d’image du Maroc !

DO NOT BUY FROM THEM! I placed order on Aug 4 and it’s Sept 21st. Not shipped yet! Sara keeps pushing my shipping date back. PLEASE DO NOT BUY FROM THEM!!!

TOTAL SCAM! Avoid! Placed an order over 2 months ago and it still hasn’t shipped. I have contacted them multiple times. They just keep saying it’s being prepared for shipment, delays due to demand blah blah. Over and over. The same excuses but no updates. I have seen many others with the same experience. They have ads all over social media but should be shut down immediately.

Ordered items in May 2025, contacted seller about delays in shipping and was told due to defects some items had to be remade. Contacted MyTindy multiple times and was told order would be “shipping soon” or “shipping very soon” but as of August 2025 I still have not received the items or any updates. This company appears to be fraudulent as they take customers money and then never fulfill the order. I do not recommend purchasing from them and if you have a similar experience I recommend reporting their pages on social media and leaving reviews when you can.

MISE A JOUR DE L'AVIS SUITE A LA REPONSE DU SITE

Effectivement j'ai fini par recevoir ma commande. J'en avais besoin pour un voyage à l'étranger, je l'ai donc reçue... à mon retour de voyage.
J'avais contacté via WhatsApp le service client pour demander où en était la commande (statut "non traitée" sur mon compte client), et avais finalement demandé l'annulation vu les délais. Je n'ai reçu ni réponse à mes derniers messages, ni remboursement ou un quelconque geste commercial...
Le produit est au final de bonne qualité, dommage.

!!! SITE À FUIR !!!

Commande toujours sous le statut "non traitée" après plusieurs semaines. J'ai eu une première réponse du service client par WhatsApp qui me dit que la commande sera "livrée la semaine prochaine" (c'était la semaine dernière) et depuis plus de réponses. Impossible d'annuler pour se faire rembourser.

Bref une belle arnaque apparemment !!!

I ordered a beautifully woven Beni Ourain rug and a set of ceramic tagines from MyTindy. The packaging was secure, and the items reflect genuine Moroccan craftsmanship — you can see the care and artistry in every stitch and glaze. Shipping took a bit longer than expected, but MyTindy kept me updated throughout, which I really appreciated. I now feel confident using these in my home and even recommended MyTindy to friends looking for authentic Moroccan pieces!

Sara at mytindy was super helpful after I gave the wrong delivery address 😃. Swiftly sorted it out for me. I had no issues with my card payment. If in doubt maybe use PayPal. I will shop with them again.

J'ai été très satisfaite de mon achat chez Mytindy.com : aimable écoute, réponses réactives, multiples choix et conseils personnalisés et précis.
Sans parler de la qualité des produits proposés. La livraison s'est faite même avant les délais prévus et je n'en étais que contente. Merci beaucoup !

Do not buy from this seller! Warning! I purchased a purse from them on 9/11/24. It is now 3/17/25 and I still have not received it. I have emailed them several times and the 1st two times they did respond saying they were behind schedule but that it would soon be sent out. I emailed them again in January 2025 asking for a refund at this point. They replied right away and said it was actually due to ship out in a few days. A month passed and nothing. I emailed them again beginning of Feb. No response. I emailed them again 1st week of March, no response. I emailed them again a few days ago. No response to my repeated request for a refund. I went on their site and it still shows my order is unfulfilled. They lead you on until it is passed the window to be able to dispute the charge with the credit card companies and PayPal so then you are completely screwed. Truly an awful scam of a company. They should be shut down.

If zero stars were an option that would be my pick. I ordered an item on September 6th for a gift needed by October 11th. It is now December 12th and I still have not received it. I’ve sent over 10 messages asking for an update and I’m only give vague responses. I’m sure I will never receive the item ordered. DO NOT ORDER FROM THIS SITE.