Critical work was not done in time, caused levy
Based on my experience, do not hire Nashville Tax Solutions for an important IRS matter if you need timely filings, reliable communication, and levy protection. I paid $15,000, but their failures left me exposed to a large levy and in a far worse position than before I hired them.
This is not simply about an unfavorable IRS decision or a promise of a particular outcome. It is about specific service failures.
Nashville did not complete and file the Effective Tax Administration Offer in Compromise before the levy. Only a preliminary draft existed, and the medical-hardship package was not ready. The Appeals officer documented that Nashville representative did not return her call requesting additional information.
Nashville knew of the adverse Appeals decision on April 21, 2026, but did not tell me before I discovered on April 27 that my income-producing brokerage account had been frozen. During that critical window, they did not warn me, file the OIC to freeze collections, obtain a levy release, or take effective emergency action as they promised in the sales process and contract.
Communication throughout the matter was extremely poor. I repeatedly had to ask for updates, deadlines, and information that should have been communicated, but it wasn't until my business was frozen.
My business account remained unusable for about four weeks. I suffered major business losses, delayed medical care, paid thousands for emergency replacement representation, and was forced to sign a waiver authorizing the IRS to take my entire IRA—hundreds of thousands of dollars—to save my business.
Their contract may describe their obligation as best efforts, but consumers should know that, in my case, critical paperwork was not completed in time, important communications were missed, and I was not warned before the levy occurred.
“Bri Scott” is not a fake name; it is a shortened version of my real name that I use publicly to protect sensitive tax and medical information. Nashville Tax Solutions knows exactly who I am, has my full legal name in its records and can identify this matter from the $15,000 fee, dates, representatives, and detailed facts in this review. I was a paying client and can privately provide Trustpilot with the signed agreement, payment records, emails, and IRS representation documents, promises and guarantees they didn't meet. The company’s response does not address any of the service failures described above.
Antwort von Nashville Tax Solutions
Our records show no client by the name “Bri Scott”. I have never done business with an individual by that name.
