Really can’t say anything negative about our experience. Nyle Evans sorted everything for us and remained contactable and met our every request and we very much appreciated his non -pushy, straightf... Mehr ansehen
Unternehmen hat geantwortet
David Street, Bridgend Industrial Estate, CF31 3SA Bridgend, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Really can’t say anything negative about our experience. Nyle Evans sorted everything for us and remained contactable and met our every request and we very much appreciated his non -pushy, straightf... Mehr ansehen
Unternehmen hat geantwortet
Julian was really great! Easy to chat too, there was no rushing which made me feel relaxed. When collecting the car too sat down with me and explained everything along with all the details with... Mehr ansehen
Unternehmen hat geantwortet
Nathaniel cars are excellent, amazing customer service. I have used Nathaniel for 9 years and had several MG vehicles. I've never had any trouble with this brand in 9 years. I've just purchased an Mgh... Mehr ansehen
Unternehmen hat geantwortet
Excellent service from Terry Christopher, the entire process was effortless and sorted our part exchange aswell as purchasing a new car without any hassle at all. Communication from him througho... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
No pressure salesmen, very helpful ask any question and you had a answer wasn’t rushed with paperwork all explained…made to feel comfortable

Antwort von Nathaniel Car Sales - Bridgend

Antwort von Nathaniel Car Sales - Bridgend
Nathan was brilliant selling me my car and when I had a small issue with my phone connection ( my end ) 2 lovely lads sorted it out straight away. The Service here is amazing 🤩

Antwort von Nathaniel Car Sales - Bridgend
I’m picking up the car. The car wasn’t validated correctly. I have handprints on my back head dressed. There was a scuff on the bumper and all the windows are dirty. The app disconnected from the car. I contacted the sales department Cody on Thursday. I said I will pop in on the Friday so he could sort it out. I turned up on the Friday and he wasn’t in so I was disappointed with that. I came in on Saturday. He hadn’t told me that he wasn’t gonna be in I was told to come back later on ringing in Saturday afternoon. I was told he was only in to do the handover and he wouldn’t be back in until the 28th so my app doesn’t work with my car, I don’t think I can do a charging schedule on it. I am at the moment disappointed with the Service I’ve been given.

Antwort von Nathaniel Car Sales - Bridgend
Very disappointing experience with Nathaniel MG, brdigend
I found an MG HS Plug-in Hybrid Automatic advertised on the Nathaniel MG website with photographs showing the new/current-shape MG HS. Based on those photographs, I was interested in the vehicle and made an online booking.
After booking, I discovered that the actual vehicle was the previous/old-shape MG HS, which was not the vehicle I believed I was booking from the advertisement.
I contacted Nathaniel MG about this, and they have confirmed in writing that the incorrect images were displayed due to human error by their website team. I appreciate that they acknowledged the mistake and are correcting the website.
However, I am disappointed with the resolution offered. I was told that they could not offer the current-shape HS Plug-in Hybrid at a similar price and was simply invited to consider other vehicles.
I understand that mistakes can happen, but when a customer makes a booking based on the vehicle shown in an advertisement, I believe the matter should be handled with a more satisfactory customer-focused solution.
I hope Nathaniel MG will reconsider how they handle situations like this in the future, because the experience has left me very disappointed
Ajay

Antwort von Nathaniel Car Sales - Bridgend
Fabulous service and a lovely car. I couldn't recommend Nathaniel Cars highly enough.

Antwort von Nathaniel Car Sales - Bridgend
Nathaniel cars are excellent, amazing customer service. I have used Nathaniel for 9 years and had several MG vehicles. I've never had any trouble with this brand in 9 years. I've just purchased an Mghs hybrid+ and it is probably the best vehicle I have ever owned and driven . Very pleased is an understatement. I can't praise this company enough. 5 stars from me.

Antwort von Nathaniel Car Sales - Bridgend
Great customer service , very polite great clean showroom .Julian was brilliant in understanding our requirements and getting us to test drive the vehicle that worked for us

Antwort von Nathaniel Car Sales - Bridgend
First time I've ever bought a car from Nathaniels. I went in on the Sunday after I saw a car I fancied on their website. Craig was so friendly. They gave me a good price on my old Honda jazz. I then went back on the Friday. Exchange of cars was easy. They helped me tax the new car. I'm very happy with everything

Antwort von Nathaniel Car Sales - Bridgend
It was all done quickly and smooth and everything went so well the staff are lovely you can’t fault them brilliant

Antwort von Nathaniel Car Sales - Bridgend

Antwort von Nathaniel Car Sales - Bridgend
Julian was really great!
Easy to chat too, there was no rushing which made me feel relaxed.
When collecting the car too sat down with me and explained everything along with all the details within the car.
Thanks Julian
Also the ladies on reception where extremely polite and helpful too.

Antwort von Nathaniel Car Sales - Bridgend

Antwort von Nathaniel Car Sales - Bridgend
Excellent service from Terry Christopher, the entire process was effortless and sorted our part exchange aswell as purchasing a new car without any hassle at all.
Communication from him throughout was great and explained the ins and outs of everything in simple terms,
Top service and a top bloke!

Antwort von Nathaniel Car Sales - Bridgend

Antwort von Nathaniel Car Sales - Bridgend
Terry the salesmm was polite and helpful plus the customer service is excellent

Antwort von Nathaniel Car Sales - Bridgend
Very customer focused.
A pleasant and professional experience.

Antwort von Nathaniel Car Sales - Bridgend
Excellent service from the time we choose & time we picked up new car Hats off to Julian top man

Antwort von Nathaniel Car Sales - Bridgend
Very good customer service. Explained process well and very informative during handover of car

Antwort von Nathaniel Car Sales - Bridgend
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.