it was great very quick only down side was told it could be upto 4hrs so wife had to have day off to pick me up but went to have breakfast and was done in an hour (not moaning it was quick lol)
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Das sagen Bewerter
Windscreen fitter turned up, very polite manner, had a look at the screen, and said he could repair it, which obviously would be a lot quicker than a replacement, made a really good job, my M.o.T. w... Mehr ansehen
Unternehmen hat geantwortet
I was able to go through my insurance and book an appointment very quickly and easily. They had good availability and communication as they kept me updated about my appointment. They went above and be... Mehr ansehen
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Such amazing service. The guy that came to replace my windscreen today was so polite, and replaced it super quick and efficient. I also really appreciate him re-routing my dash cam wire for me, it’s t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über National Windscreens - Tamworth
Vom Unternehmen geschrieben
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktinformationen
Unit 12, Ariane, B79 7XF, Tamworth, Staffordshire, Vereinigtes Königreich
- 01827-425-073
4,7
Hervorragend
481 Bewertungen
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Antwort von National Windscreens - Tamworth
We are happy to hear that you found our service quick, polite, and friendly. Thank you for your positive feedback!
Professional
Yes they were very professional. Very helpful and did my window screen repair very quickly.
23. Dezember 2025
Antwort von National Windscreens - Tamworth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Antwort von National Windscreens - Tamworth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Antwort von National Windscreens - Tamworth
We appreciate you sharing that our service and communication were excellent! We are so happy you had a positive experience.
Fast, efficient, friendly
Super fast getting my car booked in. Fast service. Very happy. Just super efficient all round
15. Dezember 2025
Antwort von National Windscreens - Tamworth
We appreciate you taking the time to leave us this great review! We're happy to hear that you were pleased with how fast the service was and how efficient everything was.
Good service and very help
Good service and very helpful but I was shocked on the opening times and you didn't open on a Saturday, which I'm sure would benefit alot of customers ?
29. November 2025
Antwort von National Windscreens - Tamworth
We're glad our service was helpful. We appreciate your feedback regarding our Saturday opening hours and will certainly consider it to better serve our customers.
Reliable Service You Can Count On
Outstanding service from National Windscreens. They provided a quick booking and a clear time slot. The technician arrived promptly, was courteous, and completed a high-quality replacement efficiently. It’s rare to find a service that is both fast and meticulous. Very pleased and would definitely use them again.
18. November 2025
Antwort von National Windscreens - Tamworth
We appreciate you sharing your experience. We're happy to hear that you received a quick booking and clear time slot, and that the technician was prompt, courteous, and efficient. It's great to know you were pleased with the high-quality replacement.
Antwort von National Windscreens - Tamworth
We're glad you had a quick and great experience. Thank you for your feedback; we appreciate it a lot.
Antwort von National Windscreens - Tamworth
We appreciate your recommendation and are happy to hear that you received excellent service from our team.
Antwort von National Windscreens - Tamworth
Thank you for your positive feedback!
Tamworth
The guys at the Tamworth one were super helpful, super quick and super friendly. Would recommend
17. November 2025
Antwort von National Windscreens - Tamworth
We're happy to hear that you had a positive experience at the Tamworth location! We appreciate your kind words regarding our team's helpfulness and efficiency. Thanks for the recommendation!
Good Experience
I had a really good experience with National Windscreens. From the moment of booking with them they kept me up to date when my windscreen was available. I asked for a morning time slot and arrived at 8am. I stayed on site at the Tamworth branch and it was completed in an hour and 15 minutes. It looked really good a brand new windscreen.
7. November 2025
Antwort von National Windscreens - Tamworth
We're happy to hear that you had a good experience with us. It's great to know you were kept informed and that the replacement was completed to your satisfaction within the timeframe. Thank you for your positive feedback.
The screen you fitted was faulty and I…
The screen you fitted was faulty and I have to go back and have it removed and a good quality one fitted.
Wasting my time and money .
Plus on your website there is a phone number top talk to customer services that goes nowhere and does not give the option to talk to them very poor service
14. November 2025
Antwort von National Windscreens - Tamworth
We regret you received a faulty screen and the inconvenience this has caused. We appreciate your feedback regarding the phone number. We'll investigate the screen issue and the phone service to improve our service.
Antwort von National Windscreens - Tamworth
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Efficient and knowledgeable staff
11. November 2025
Antwort von National Windscreens - Tamworth
We appreciate the positive feedback; we are so happy to hear you found our staff efficient and knowledgeable!
Antwort von National Windscreens - Tamworth
We're happy to hear that your experience was smooth and stress-free. Thank you for sharing your positive feedback with our team!
Windscreen replacement.
Windscreen replacement.
Unwanted damage to my windscreen from a flying stone.
Straight forward to arrange an appointment plus pleased with outcome.Definitely recommend national windscreen Tamworth as replaced within 2 days of initial enquiry
30. Oktober 2025
Antwort von National Windscreens - Tamworth
We're happy to hear that arranging your windscreen replacement was straightforward. We appreciate your recommendation and are glad the replacement met your expectations after the unfortunate damage. Thank you for your feedback.
Brilliant service and respectful staff
Brilliant service and respectful staff. I was pleased with the service carried out. Thankyou and would definitely recommend
29. Oktober 2025
Antwort von National Windscreens - Tamworth
We appreciate your positive feedback! We're happy to hear that you received brilliant service from respectful staff and that you were pleased with the service.
Very straightforward
National Windscreens resolved can be a fraught issue, getting an OEM screen through the insurer.
They communicated throughout, which is also a big plus.
28. Oktober 2025
Antwort von National Windscreens - Tamworth
We're happy to hear that the process of getting an OEM screen through the insurer was resolved smoothly. We're also glad our communication met your expectations. Thank you for your positive feedback.
Happy with service
Arranging appointment was fast and easy, dropped car off and was contacted when ready , polite staff
24. Oktober 2025
Antwort von National Windscreens - Tamworth
We appreciate your positive feedback. We're happy to hear that arranging your appointment was fast and easy, and that our staff was polite in contacting you.
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