I like the connivence of this service. However, I did not like how I was directed on to this service. I was on CA DMV and unknowingly got directed to this service. The web page looked just like the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A little pricey but worth it. No hassle, easy work. It’s pretty cut and dry once you read how to send all your documents over, and they get to work right away. If you’re missing any documents, they’ll... Mehr ansehen
I had to send multiple (>10) emails asking for what was needed to complete the process. I was only told one thing at a time which resulted in having to snail mail and certified mail numerous times wh... Mehr ansehen
Unternehmen hat geantwortet
Adriana was amazing (Please note that I asked for her name). I called really upset about your verification process (Honestly, it violates every Cybersecurity Training Red Flag in the book), but she wa... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
Kontaktinformationen
Vereinigte Staaten
- needtags.com
3,6
Akzeptabel
317 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
DMV lookalike website - be VERY careful
This is a business with a very deceptive DMV lookalike webpage. I'll be generous and say that maybe they accidentally designed it this way and it's not intended to fool you into thinking you are on the DMV website. They charge a hefty service fee with add ons which you do not need to pay if you are doing a simple online renewal. I only noticed at the last minute when I compared my renewal fee of $273 (DMV) with the $346.67 that Needtags were proposing to charge me.
I am sure many people have unsuspectingly been ripped off by this business. How have they not been litigated against by the DMV under copycat laws?
8. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Danny. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. Please contact our customer care department if we can be of any further assistance.
Dont trust this company
Dont trust this company. It states in their website it's an online transfer of car ownership but after over charging you. They sent you an email to send them all documents and use USPS. I thought it was online. I tried to cancel the transaction but I can't get hold of any representative. You will get an automated response though that any transaction with them cannot be canceled. By the way they charge $148 for that service I didn't used and I went to DMV and only paid $15. Hard lesson learned.
18. November 2024
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Bow. NeedTags strives to provide transparency throughout the customer journey. With regards to Title Transfer services, it is true that NeedTags charges service fees for expedited DMV title transfers with concierge level first class support. The cost of the actual transfer itself, i.e. DMV registration fees, are finalized/collected only after your paperwork is received by our office. These fees are disclosed and explained in detail prior to checkout, along side a full explanation of the process. Title transfers can be tedious, and it's best to have a trusted DMV registration service provider on your side.
Super fast and excellent service
Jane at Needtags has been incredible. Fast, attentive, helpful and friendly. I was so impressed. These guys are just the best.
4. Dezember 2024
Bewertung ohne vorherige Einladung
The whole process was quick and easy
The whole process was quick and easy. Couldn’t be happier.
2. Dezember 2024
Bewertung ohne vorherige Einladung
Esperanza
Esperanza was very, very helpful. Never expected for someone at the DMV to be as helpful as she was. She was very fast to reply and she answered all my questions no matter how repetitive they were. She truly went above and beyond and always so friendly. I appreciate her very much. Wish there was more people like her at the DMV.
30. November 2024
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thanks for the awesome review, Scott. So the readers of this review are not mistaken, we want to make it clear that NeedTags is not the DMV, yet a DMV delegated provider of vehicle registration services. You'll be glad to know that this time around you've renewed your vehicle's DMV registration through California highest rated online registration service provider... with annual digital registration renewal reminders! As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support.
Excellent fast and efficient services…
Excellent fast and efficient services that beat dealing with the DMV and waiting in line!
27. November 2024
Bewertung ohne vorherige Einladung
It all worked as advertised.
19. September 2024
Bewertung ohne vorherige Einladung
Jane made my experience easy
Jane made my experience easy. Saved me 4 trips to the DMV. I would have gone crazy without her.
18. November 2024
Bewertung ohne vorherige Einladung
I changed a title
I changed a title, and needed a new front plate. Esperanza was very quick and efficient with her replies. Everything was completed within 2 days of my emailing back and forth to confirm I had all the necessary paperwork
15. November 2024
Bewertung ohne vorherige Einladung
Company is a total scam
Company is a total scam. I worked for DMV and we would get so many complaints. Their company comes up first once you engine search DMV renewal. I almost fell for it. Totally looks legit but notice their web page does not end with gov…. That’s how you know it’s not the actual DMV. Please don’t fall for this scam and pay extra money for a company who is totally ripping you off for unnecessary fees !
8. November 2024
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Vivian. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. Please contact our customer care department if we can be of any further assistance.
Jane was very helpful
Jane was very helpful through the process. I was confused to some extent and she was patient and clear about what exactly to do. Thank you
14. November 2024
Bewertung ohne vorherige Einladung
COMPANY IS SCAM
COMPANY IS SCAM. DMV CONFIRMED THEY ARE NOT AFFILIATED. TAKE YOUR MONEY, NO STICKERS, AND 1800 NO ONE ANSWERS. WILL BE FILING A LAW SUIT. OWNER IS AN INDIAN SCAMMER OUT OF INDIA
1. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Marie. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” While we cannot share specific details in this public response, if you don't receive your order within 21 days and up to 45days, simply request a FREE replacement. We will gladly ask our shipping team to re-mail your order. As a NeedTags customer you are entitled to a free replacement whenever the USPS misdelivers your mail, your mail gets lost or stolen, or for any reason our first shipment does not reach you. As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. Please contact our customer care department if we can be of any further assistance.
More Than Unhappy
EVERYTHING ... Your phone rep was not that informative ... even short at times! I was not aware I was missing a form that was never mentioned ... so I filled that out and sent it to you ... after that then was told I had to have it smogged? Think you folks would have told me that was missing with the missing form?? Was not sure as to why I had to have it smogged either ... was smogged in May, when tags were renewed? Did not ask any more questions because I did not want to deal with ANY of you! Not to mention it was EXPENSIVE!!!
31. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Gerry. NeedTags strives to provide transparency throughout the customer journey. The cost of the actual transfer itself, i.e. DMV registration fees, are finalized/collected only after your paperwork is received by our office. These fees are disclosed and explained in detail prior to checkout, alongside a full explanation of the process. Title transfers can be tedious, and it's best to have a trusted DMV registration service provider on your side. While we cannot share specific details in this public response, we encourage the complainant to contact our customer support team for a welcomed opportunity to further discuss their concerns and appreciate them taking the time to voice this matter.
Easy of Process
5. November 2024
Bewertung ohne vorherige Einladung
This is a warning ⚠️ be very vary…
This is a warning ⚠️ be very vary careful with this site. They don't refund if you find out that they are not the real DMV site and you already paid. They are a 3rd party that will charge you huge fees with no warning. When the real DMV is free. And they will threaten to take you to court. So don't get trapped in these tactics. This is a nother form of Bait and switch.
7. November 2024
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Bonnie. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. You may visit the DMV but keep in mind on average DMV wait times are usually 3 hours and typically DMV appointments are 1 month out. Please contact our customer care department if we can be of any further assistance.
Your company is is foul
Your company is is foul. I was led to think I was purchasing my new tags through the government DMV site and was swindled into using your service by your misleading advertisements and google search results. Enjoy your $50 for doing absolutely nothing.
4. November 2024
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Matthew. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. Please contact our customer care department if we can be of any further assistance.
The company is a scam
The company is a scam. They mislead and redirect people who search for DMV.CA.GOV to their similar looking website and charge them extra for a completely unnecessary "service charge". Upon requesting a cancellation minutes after, they make it impossible to get refunded for just the service charge and threaten you, the client with litigation if you decide to file a chargeback with your credit card provider.
4. November 2024
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Andre. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. Please contact our customer care department if we can be of any further assistance.
Beware of NeedTags outrageous fees
Beware of NeedTags outrageous fees.
The NeedTags front webpage is made and designed to impersonate as is the official DMV site so the users get through the process without paying too much attention to the excessive processing fees which are almost 40% extra cost of the registration. They charged $188 dlls of processing fees for the registration of two cars.
Also please note the orders cannot be canceled and customers service personnel are rude and entitle, they hang up the phone or transfer you to a null extension.
If the order is made through a cell phone the processing fees are even less noticeable.
This site is designed to fraud their customers with horrific fees based on the fact that all transactions are final.
What is the point to have a middleman that charges $188 dlls for two car registrations when you can go directly to the DMV and do it there…
This type of business should not a be legal, they are basically a scam to customers by impersonating as the official DMV web site.
NeedTags office is non existent on Google maps so you won’t be able to submit a review.
The official address is an old contract’s warehouse.
Check out the registered address:
NeedTags
7411 Laurel Canyon Blvd. Suite 5
North Hollywood, CA 91605
30. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Ruben. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. Please contact our customer care department if we can be of any further assistance.
Incredibly FAST service compared to the…
Incredibly FAST service compared to the Old days . Apparently, I forgot to send an image of my registration got a notice and a response that it’s been received and all complete the very next day —awesome. Thank you thank you
30. Oktober 2024
Bewertung ohne vorherige Einladung
Easiest title transfer ever
It was a very simple, straightforward process and the communication when I forgot a document was without delay.
28. Oktober 2024
Bewertung ohne vorherige Einladung
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