I like the connivence of this service. However, I did not like how I was directed on to this service. I was on CA DMV and unknowingly got directed to this service. The web page looked just like the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A little pricey but worth it. No hassle, easy work. It’s pretty cut and dry once you read how to send all your documents over, and they get to work right away. If you’re missing any documents, they’ll... Mehr ansehen
I had to send multiple (>10) emails asking for what was needed to complete the process. I was only told one thing at a time which resulted in having to snail mail and certified mail numerous times wh... Mehr ansehen
Unternehmen hat geantwortet
Adriana was amazing (Please note that I asked for her name). I called really upset about your verification process (Honestly, it violates every Cybersecurity Training Red Flag in the book), but she wa... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
Kontaktinformationen
Vereinigte Staaten
- needtags.com
3,6
Akzeptabel
317 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Adriana Saved the Day!!
This process was worse than going to the DMV. Very time consuming. I made a phone call (~15 to 20 minutes on hold) to get clarification about redundant paperwork needed. Adriana was pleasant, review the file and processed it. She was very pleasant and very helpful!
Do everything to keep her and reward her!
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you so much for the kind words and support! We truly appreciate your business and are grateful you took the time to share your experience with NeedTags.
Helpful
Helpful, wish the website where better designed
29. April 2026
Bewertung ohne vorherige Einladung
Very smooth process and quick…
Very smooth process and quick responses. Very helpful!!!!!!
27. April 2026
Bewertung ohne vorherige Einladung
Site mimics official DMV page
Site mimics official DMV page and they pay to be listed at the top. They charge exorbitant fees, then claim that nothing can be refunded, even if you cancel immediately. You get nothing for the fees. They need to be forced to update their web page.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Mike. We appreciate your time. NeedTags strives to provide transparency throughout the entire customer journey. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.”
Our website displays to all customers, before they are asked for any payment information, all fees due, including DMV fees, our service fees, and a detailed explanation of the processes required for order completion, and this includes our refund/cancellation policy. Refunds, if allowed, must be requested through the DMV directly. It is impossible to bypass these requirements. We strive to provide a secure and reliable service to all of our customers.
As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support.
Relatively quick & easy to understand…
Relatively quick & easy to understand the process.
22. April 2026
Bewertung ohne vorherige Einladung
I thought I was paying my dad's…
I thought I was paying my dad's registration at the official dmv website but turns out it was a third party website that charges way more than the official dmv. I paid more than a hundred and by the time i realized I found out i couldn't get a refund from them and i just blew nearly 800 hundred dollars on this scam of website.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Karen. We appreciate your time. NeedTags strives to provide transparency throughout the entire customer journey. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.”
Our website also displays to all customers, before they are asked for any payment information, all fees due, including DMV fees, our service fees, and a detailed explanation of the processes required for order completion. It is impossible to bypass these requirements. We strive to provide a secure and reliable service to all of our customers.
As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support.
Easy Process
Easy Process. Esperanza was super helpful, she always responded quickly and efficiently when presented with questions or concerns.
7. April 2026
Bewertung ohne vorherige Einladung
Easy to use as long as your on top of…
Easy to use as long as your on top of it and not neglect doing your part they are quick
3. April 2026
Bewertung ohne vorherige Einladung
Excellent customer service and easy!
Excellent customer service and communication. The only thing to be aware of was a required piece of information was missed in the reviews (at the end it was caught), which was the mileage and my signature on the front of the title. That caused another turn of the documents. It's not a big deal to me cause it was very easy, but it did cause a bit of a delay in getting things finalized. Great service you all are providing!
2. März 2026
Bewertung ohne vorherige Einladung
Two month delay
Been waiting for two months to get my title still waiting. You sent me email stating that we need to notify you that the smog test was completed. The smog test is sent electronically to you. Should not have to notify you.
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review, Roy. NeedTags strives to provide transparency throughout the entire customer journey. Regarding Title Transfer services, when a vehicle is required to undergo a California-mandated smog inspection, our correspondence clearly instructs customers to notify our agents once the vehicle has successfully passed inspection. Because Title Transfers are manually processed and cleared by our agents, this step is essential to completing the transaction.
Our records indicate that the customer notified us by phone only after we issued a final notice email. Please note that all California Certificates of Title are issued, printed, and mailed directly by DMV headquarters in Sacramento, CA. This information is included in our communications. Once we complete the title transfer process, NeedTags promptly places the order in queue for title printing through DMV headquarters, and on that same day, we mail to our customer their new registration stickers and registration card. Please contact our customer care department if we can be of any further assistance.
Our car’s ownership transfer has been…
Our car’s ownership transfer has been gone through smoothly and quickly .
Customer Care Department Esperanza was super nice and effective.
Thank you for your assistance Esperanza !!
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you so much for the kind words and support! We truly appreciate your business and are grateful you took the time to share your experience with NeedTags.
The website can misleading you
The website can misleading you. If you go on google and search ca dmv registration. Their website go on top results and i thought it’s legit dmv.ca. I never thought i was at needtags.com until i paid and realized i am at the third party website. Layout of their website pretty similar to legit dmv.ca website. I tried to call them after I realized i made a mistake and cancel my order but nobody answer and leave my voicemail to give a call back but never return my call. I leave my message twice. Now as of today 03/16/2026 and call them the customer service is not very helpful to my request and i tried to ask to lower their charges. She told i never called on their records or maybe i called someone else. I was suprise by her response. And the lady also said “it’s done” i can’t do anything about it. After they took your money they don’t really care about your concern and they are not friendly either. This is my hard lesson which i never review on services or business.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Nereo. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” The NeedTags' website displays to all customers, before they are asked for any payment information, all fees due, including DMV fees, our service fees, and a detailed explanation of the processes required for order completion. It is impossible to bypass these requirements.
NeedTags can confirm that the requested service was completed as agreed. As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. Please contact our customer care department if we can be of any further assistance.
NeedTags was great
NeedTags was great! They made sure I had everything completed in transferring title of my car. Adriana was super helpful and knowledgeable and responded very quickly to all my questions.
5. März 2026
Bewertung ohne vorherige Einladung
Very professional and timely
Very professional and timely
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you so much for the kind words and support! We truly appreciate your business and are grateful you took the time to share your experience with NeedTags.
It’s not free, but worth it
This service has a fee, but worth it. I don’t need to go to the DMV . Once the needed documentation has been provided, it is just a beeze to get the tags and the title. Excellent!!!
6. Jänner 2026
Bewertung ohne vorherige Einladung
Terrible customer service
Terrible customer service. There was some confusion with my paperwork, and instead of working with me to make it right "Jane" just cancelled my order rather than work me to make it right. Her response was terse and under the circumstances, rude. I will never use this company again.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review - we truly appreciate you taking the time to share your feedback.
Regarding our Title Transfer services, we provide a comprehensive disclosure prior to checkout that clearly outlines the required documentation, as well as a detailed explanation of the overall process. Our goal is always to ensure customers understand what is needed to successfully complete their transaction.
In certain cases, including this one, additional information or corrections are required to meet California DMV documentation standards. Our agents reached out multiple times to assist and to request the necessary verification so we could move the process forward in compliance with DMV inventory requirements. Unfortunately, the requested corrections were not received, and the submitted documents remained incomplete.
As a result, the order was canceled and a full refund was promptly issued. We remain committed to helping our customers navigate the DMV process as smoothly as possible and are always available to provide guidance when needed.
This is my second time using Needtags…
This is my second time using Needtags for DMV help. They make the entire process so easy and handle everything.
Esperanza was a tremendous help and very knowledgeable.
17. Februar 2026
Bewertung ohne vorherige Einladung
Predatory DMV scam site
It’s a complete scam site. They deliver the DMV service but at horrendous fees.
Predatory service which should be banned.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review. We appreciate your time. NeedTags strives to provide full transparency. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” Customers may visit and renew their registrations with the DMV if they wish to not pay our fees, which are displayed beforehand. NeedTags exists to make the process faster, more reliable, and more convenient - without the delays that come with waiting at the DMV. Please contact our customer care department if we can be of any further assistance.
It was fast and easy, but...
It was fast and easy, but unless you are in a real bind and don't mind paying way more than what was estimated on the website (I was quoted $149 but paid $233), then it's great, but the prices are not what was shown.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Jesse. NeedTags strives to provide transparency throughout the customer journey. With regards to Title Transfer services, it is true that NeedTags charges service fees for expedited DMV title transfers with concierge level first class support. The cost of the actual transfer itself, i.e. DMV registration fees, are finalized/collected only after your paperwork is received by our office. These fees are disclosed and explained in detail prior to checkout, along side a full explanation of the process. Title transfers can be tedious, and it's best to have a trusted DMV registration service provider on your side.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.