I like the connivence of this service. However, I did not like how I was directed on to this service. I was on CA DMV and unknowingly got directed to this service. The web page looked just like the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A little pricey but worth it. No hassle, easy work. It’s pretty cut and dry once you read how to send all your documents over, and they get to work right away. If you’re missing any documents, they’ll... Mehr ansehen
I had to send multiple (>10) emails asking for what was needed to complete the process. I was only told one thing at a time which resulted in having to snail mail and certified mail numerous times wh... Mehr ansehen
Unternehmen hat geantwortet
Adriana was amazing (Please note that I asked for her name). I called really upset about your verification process (Honestly, it violates every Cybersecurity Training Red Flag in the book), but she wa... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
Kontaktinformationen
Vereinigte Staaten
- needtags.com
3,6
Akzeptabel
317 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
NO TRIP TO THE DMV!!
A+ for not having to step foot into the DMV. A+ for customer service, Esperanza, was on it every step of the way and VERY responsive. Fix a spelling error immediately! B- for the cost of service but I'd do it again if it means I don't need to go the the DMV.
21. Juli 2025
Bewertung ohne vorherige Einladung
Criminals
Criminals. Almost tricked me into believing they were the DMV. They pay extra for SEO that puts them ahead of the actual DMV in the search results. AVOID
13. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” The reversal of the cardholder’s registration transaction is not subject to NeedTags’ discretion, but is instead governed by policies established by the California Department of Motor Vehicles pursuant to the Business Partner Automation (BPA) program. As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. . Please contact our customer care department if we can be of any further assistance.
Incredibly responsive team
Incredibly responsive team. Got everything done quickly, and effectively. Highly recommended.
9. Juli 2025
Bewertung ohne vorherige Einladung
If I could give them a negative star I…
If I could give them a negative star I would, has taken over 45 days and it still is not done. They lost my paperwork twice or it sat on someone's desk. When I asked them about it they said they had not received anything. When I told them I certified mailed it they found it the next day. At which time they said that I needed to get my smog done, I told them when I purchased the vehicle I didnt need it as it had been done inside the 90 days that DMV allows. I told them I started the process with them but since they failed to process my paperwork in a timely manner DMV required me get it done. I realize it this was my vault because I didnt not to my research on this company as I did not realize it was a third-party company. I thought it was a division of DMV. When I told them that I would just handle it myself with my local DMV they said that I would not refund my money. They are crooks, this type of business should not be allowed to exist.
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Matt. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” Although we cannot give specific details in this public response, there are situations which require customers to fulfill certain DMV requirements, which if not done in a timely manner may delay receipt of renewed registration. Please contact our customer care department so we can further assist.
RIP OFF- User Beware!
Want to pay more exorbitant fees for DMV renewal?! This company has a website that pops up first when you do a search on DMV renewal. To older and/or non-tech users, they believe they are on the official DMV website. My husband PAID $80.85 MORE THAN THE DMV RENEWAL FEE. This website in no easier or more convenient than the real DMV website. DECEPTIVE. When I called the agent said "we are a legitimate company, and it states we are a service" & hung up. BUYER BEWARE- the real DMV website is every bit as easy to use & you pay on the renewal fee.
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Catrina. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. The reversal of the cardholder’s registration transaction is not subject to NeedTags’ discretion, but is instead governed by policies established by the California Department of Motor Vehicles pursuant to the Business Partner Automation (BPA) program. Please contact our customer care department if we can be of any further assistance.
Garbage company scamming people out of…
Garbage company scamming people out of money for a service that provides zero additional value. Do not be fooled like me! Shameful that they are allowed to exist at all.
29. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von NeedTags
We appreciate your review Dan. You'll be glad to know that this time around you've renewed your vehicle's DMV registration through California highest rated online registration service provider... with annual digital registration renewal reminders! As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. The reversal of the cardholder’s registration transaction is not subject to NeedTags’ discretion, but is instead governed by policies established by the California Department of Motor Vehicles pursuant to the Business Partner Automation (BPA) program. Please contact our customer care department if we can be of any further assistance.
Jane made my title transfer real easy…
Jane made my title transfer real easy and got my car in my name and my tags to me quick without the hassle of the dmv
25. Juni 2025
Bewertung ohne vorherige Einladung
Jane was awesome.
Jane was awesome.
I like that I was able to attach via email and did not have to login to an account to see my status. Keeping the interaction all email made it much easier.
I thought I'd regret using this process, even considered giving up on it and going into DMV but thought I'd try it and so glad I did.
20. Juni 2025
Bewertung ohne vorherige Einladung
Experts at Ripping u off..0 stars
Experts at Ripping u off.. They took my money. They will not respond to me and they will not send me my sticker from my license plate. Meanwhile, back at the state of California, they did not receive my money. So I don't know what they did with it, but they are absolutely 0 stars for these people. They ripped me off and will not refund.My money or give me a sticker
17. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Todd. We appreciate your time. Certain transactions may require additional information to be provided by the customer which may not be known at the time of order. Stated in our email are instructions to contact us so that we may look into your order and if need be, manually update your records. You’ll be glad to know that if you don't receive your order within 21 days, simply click the Check My Order Status button in our emails and request a FREE replacement. We will gladly ask our shipping team to re-mail your order. As a NeedTags customer you are entitled to a free replacement whenever the USPS misdelivers your mail, your mail gets lost or stolen, or for any reason our first shipment does not reach you. As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. As testament of our dedication to our customers, please see our 60,000+ Shopper Approved reviews and 4.8 STAR rating. Please contact our customer care department if we can be of any further assistance.
Extra fees that have no explanation
Extra fees that have no explanation. I didn’t see their reviews on BBB before ordering. And they state that before you pay, they break down what you’re paying but it is 100% false. I have over $100 extra in fees that have no explanation. I will be filing a claim with my bank to dispute the extra fees, even if they threaten to sue. I will, do the same.
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Carolina. We appreciate your time. The NeedTags' website displays to all customers, before they are asked for any payment information, all fees due, including DMV fees, our service fees, and a detailed explanation of the processes required for order completion. It is impossible to bypass these requirements. Certain transactions may require additional information to be provided by the customer which may not be known at the time of order. The reversal of the cardholder’s registration transaction is not subject to NeedTags’ discretion, but is instead governed by policies established by the California Department of Motor Vehicles pursuant to the Business Partner Automation (BPA) program.
You'll be glad to know that this time around you've renewed your vehicle's DMV registration through California highest rated online registration service provider! Although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. Please contact our customer care department if we can be of any further assistance.
Quick response and helpful.
5. Juni 2025
Bewertung ohne vorherige Einladung
Deceiving website - ridiculous fees
Don’t even bother using them. They charge an insane amount of fees. I thought I was on the dmv website so I didn’t question the fees but it’s not. Very deceiving website. And no one answers the phone.
4. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Emily. We appreciate your time. The NeedTags' website displays to all customers, before they are asked for any payment information, all fees due, including DMV fees, our service fees, and a detailed explanation of the processes required for order completion. It is impossible to bypass these requirements. Certain transactions may require additional information to be provided by the customer which may not be known at the time of order. NeedTags is a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.”
You'll be glad to know that this time around you've renewed your vehicle's DMV registration through California highest rated online registration service provider! Although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. The reversal of the cardholder’s registration transaction is not subject to NeedTags’ discretion, but is instead governed by policies established by the California Department of Motor Vehicles pursuant to the Business Partner Automation (BPA) program. Please contact our customer care department if we can be of any further assistance.
Great customer service
I was helped by Jane who did an amazing job. Fast replys and let me know if anything was missing!
21. Mai 2025
Bewertung ohne vorherige Einladung
very responsive
22. Mai 2025
Bewertung ohne vorherige Einladung
General assisstance05
In spite of failing to provide all the detail information, their help compled the transaction.
20. Mai 2025
Bewertung ohne vorherige Einladung
SCAM SITE
SCAM SITE. DO NOT USE!!
I couldn’t find my paperwork from DMV, so I did a web search for their site to register online. I found NeedTags.com and thought they were DMV. That’s my fault for not paying more attention, I suppose, but there are many others who made the same mistake I did. I got all the way through to ordering, then started wondering why it seemed so much more expensive this year. I looked at my records and confirmed it was much more expensive. So I made more effort and found my paperwork. DMV reg fee was $243, and I had just paid $316 because of extra fees tacked on. That’s when I figured out I’d been tricked. NeedTags.com had said they needed my smog report to complete registration, so I HAD NOT YET RECEIVED what I’d paid for. I asked for a refund, explaining I had found their site by mistake. They responded that they do not issue refunds and threatened me with legal action. Mind you, this is the first email response from them and they’re already threatening legal action?? At that point, I looked them up. They scam people this way all the time. And they can do this legally (it’s not fraud). I started a dispute claim with my bank, but my smog check went through to them automatically, it seems, so at this point they theoretically have delivered on their product/service so I don’t know if my claim will get anywhere. I’m likely out $73 that I should not have had to pay. NeedTags.com is not easier to navigate or more convenient than the DMV website itself. They make their money by tricking people.
9. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” Furthermore, The NeedTags' website displays to all customers, before they are asked for any payment information, all fees due, including DMV fees, our service fees, and a detailed explanation of the processes required for order completion. It is impossible to bypass these requirements. Certain transactions may require additional information to be provided by the customer which may not be known at the time of order. Reversal of the cardholder’s registration transaction is not subject to NeedTags’ discretion, but is instead governed by policies established by the California Department of Motor Vehicles pursuant to the Business Partner Automation (BPA) program. You'll be glad to know that this time around you've renewed your vehicle's DMV registration through California highest rated online registration service provider! Although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. Please contact our customer care department if we can be of any further assistance.
Extremely deceptive and unnecessary middleman website
Extremely deceptive website. My elderly relative searched "ca dmv" and got their sponsored link as the top result. He did not see the warning that they were not the real DMV and started the process. Thankfully I was there when he started asking for help scanning his driver's license and utility bills, which I don't remember needing to register cars before. Then I saw the fees on top of fees, and I noticed he was not on the DMV site at all, but on needtags.
All of their excuses about "we have the required legal disclaimers" does not excuse the fact they make their website look like the DMV, take out misleading keywords for their advertisements, and charge outrageous fees that you don't need to pay if you go directly to the proper website. They know EXACTLY what they are doing. To the employees monitoring this-- You should be ashamed of trying to scam elderly people out of their social security money and hide behind bogus excuses!
I went to the DMV website and was able to complete the registration for my relative without any of the runaround or fees required by this unnecessary middleman.
12. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von NeedTags
Thank you for your review Justin. We appreciate your time. NeedTags strives to provide full transparency. We are not the DMV and make absolutely no claims to that effect. NeedTags is in fact a delegated provider for the California Department of Motor Vehicles. On the header of every page of our website we display the following text, as per California Business Partner Automation requirements, “NOTICE: NeedTags has been officially licensed by the California Department of Motor Vehicles to provide DMV services on their behalf. NeedTags is not owned or operated by any government agency and charges fees for value-add DMV services pursuant to CVC Section 1685. Standard service may be obtained from the DMV at no cost.” The reversal of the cardholder’s registration transaction is not subject to NeedTags’ discretion, but is instead governed by policies established by the California Department of Motor Vehicles pursuant to the Business Partner Automation (BPA) program. As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support. Please contact our customer care department if we can be of any further assistance.
Esperanza at the Customer Care…
Esperanza at the Customer Care Department is a customer service Jedi Master and strong in the ways of the public service force. I am thankful for the assistance.
Best,
Brad
5. Mai 2025
Bewertung ohne vorherige Einladung
Easy peasy
I had several questions on California's processing and Jane was patient, kind and knowledgeable in helping me.
5. Mai 2025
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.