Bad company I got a table paid over 6 months Always paid and extra payments to get it paid quicker So anyway I paid it off in full when balance was lower This has been fully paid off for... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
NewPay still haven't replied to my complaint or dispute. This is despite then replying saying a "specialist team would contact me" I am still moving forward with my complaint to the FCA as this co... Mehr ansehen
I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Mehr ansehen
Unternehmen hat geantwortet
Very easy to open. Good customer service. Security checks added when making first purchase which is valuable as to make sure no one opening the account other than yourself. Easy to use app to track... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."
Kontaktinformationen
Vereinigtes Königreich
- newpay.co.uk
3,5
Akzeptabel
198 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Newpay
Hello Catherine. Thank you for taking the time to leave us a positive review! Best, Audrey
Super easy to apply
Super easy to apply, response in minutes and could use straight away. App is very user friendly, great welcome offer too.
26. Juli 2024
Antwort von Newpay
Hi Aurielie, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
Lovely and reliable team
Lovely and reliable team, great service and provider.
Monthly installment with newpay was excellent 👌 and I didn't have any issues getting the loan. I would recommend to family and friends every time keep up the excellent customer service 👏
16. Juli 2024
Antwort von Newpay
Hi Marlene, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Fantastic service
Fantastic service, everything very clearly to understand.
All information updated fast.
Thank you
23. Juli 2024
Antwort von Newpay
Hello Sebastian. Thanks for leaving a review. It's fantastic to hear that you've had a positive experience with us. Best, Audrey
Glitchy Application Process
Went through the while application process, was asked to verify using a 6 digit code sent to my phone...entered the correct code six times and it kept saying it was incorrect. Clearpay got my business...need to get that sorted
27. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Newpay
Hi Leigh, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Best, Elan
It was easy to set up
It was easy to set up, completion of questions was easy and confirmation came through and I was able to make my purchase.
17. Juli 2024
Antwort von Newpay
Hi Miranda,
Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊
Thanks, Julie
Antwort von Newpay
Hi Nicholson, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
fast service
was very simple to set up with no fuss,just log into your acount and everything is there to read and easy to understand,would recommend.
12. Juli 2024
Antwort von Newpay
Hi Anthony, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Antwort von Newpay
Hello Kevin. We’re happy to hear you’re enjoying our services! Best, Audrey
Fast, clear and fluid application process
The application process was very fast, fluid and straightforward. I particularly liked the eligibility checker at the start of the journey as this really helped with my decision to proceed
11. Juli 2024
Antwort von Newpay
Hi Adam, thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Thanks, Michelle.
Antwort von Newpay
Hi Lisa, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Antwort von Newpay
Hi Jan, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Antwort von Newpay
Hi Eric, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Love this company…so helpful you can…
Love this company…so helpful you can spread the cost, simple to use.
25. Juni 2024
Antwort von Newpay
Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Antwort von Newpay
Hi Tanew, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Was a great opportunity for me to be…
Was a great opportunity for me to be able to purchase an item I really wanted but didn’t have the money at the time to pay upfront and the option to make payment via Newpay account was a life saver. Was quick and easy to apply and I got approval in minutes and thereafter setting up direct debit payments was straight forward too. Thank you so much for this payment option.
15. Juni 2024
Antwort von Newpay
Hi Silibaziso,
We're glad that you had an easy registration process with us, we want to ensure that everything is as smooth as possible for our customers 😊
Thanks, Julie.
Excellent customer relations ⭐️⭐️⭐️⭐️⭐️
Some ex-tenants of my mother have opened a credit card in my mothers name and ran up a huge debt. I called Newpay and was so impressed by the level of customer service. Casey, the lady that dealt with my call was so helpful and reassuring. She was competent and efficient at getting me the right information. She explained everything so thoroughly and put my mind at ease. We will be calling again for my mother to speak to someone directly. I hope I get Casey again but I'm confident that whomever I speak to will ne just as helpful. Thank you Casey for all your help 😊
21. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Newpay
Thank you for leaving a review Lucie. We're happy to hear that you've had a positive experience with Newpay. Thanks for the 5* rating! Best, Audrey
Can't login .
Can't login .. can't find account number messaged newpay several times fir this and no reply
15. Juni 2024
Antwort von Newpay
Hi Alex, we're sorry to hear this. Please call us on 0330 838 0170 and we'll be able to assist you with this. Best, Elan
Great 0% finance offers for bigger…
Great 0% finance offers for bigger purchases. Easy to set up account & merchants are listed on the website.
5. Juni 2024
Antwort von Newpay
Hi Deborah, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
It was seamless stressless and a…
It was seamless stressless and a pleasure to deal with newpay. There was a Ln escooter that I have had my eye on for a while now but was out of my reach due to price but newpay helped me aquire the scooter and spread the cost over a year so I can now have my dream scooter and infact do have it so thank you newpay.
4. Juni 2024
Antwort von Newpay
Hi Rhys, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.