Newspapers Bewertungen 

I did the 7 day trial as I wanted to lookup a document, and I canceled it on day 4 and it acted like it canceled- I could no longer access newspaper files. Day 6 and voila! Suddenly I can access things again and I cannot cancel. The website claims i can "click to cancel subscription" but there is no such thing, only a thing to click to add more subscriptions/options. Of course calling and emailing get you nowhere. No way do I want to pay the $59, I do not authorize it.

If you collect the money you should provide the service!
I have had a subscription since around 2007 and loved the results I got. I also had Ancestry, but never was given the discount until last year. This year when it came time to renew I was given an offer of $29.95, and signed up. It worked for that day, then the next time I tried to get onto the site I got a message that I was only a guest, so it showed me the articles available but would not let me open them. That is a huge waste of time and energy.

Let me say I have from the very first had a annual account, but with this glitch I was offered a "special" of $59.90, which I had no choice but to pay. That was almost 3 weeks ago and after 2 phone calls and 2 emails, I still have only guest status and no response from them. Up to this mess, I would have given them 4-5 stars, but now I would give them NONE, so I averaged it out to 2, but I saw an earlier review that believes they are pulling a bait and switch. I think these groups need to provide what they offer and provide it when they collect their money! My next step is to contact my credit card company and have them file a claim....no one should have to be treated this way, customer service has gone completely out the window. If it were not for those paying them, they would not have a business.....I also have genealogybank, but that is not as user friendly and does not have the same papers.
A very dissatisfied customer....

Gary cox u r exactly right I figured after paying almost 150 for my dna test that I would be a .ember but I still have to pay for all 3 bc archives is a partner as well they each took out multiple payments then I called customer service and it was a porn hotline they said another customer told them the same thing when I finally did get through to cancel Wich they are still taking money out for ancestry did not do this YET but any site that newspaper.com links you to stay clear I promise it will be bad ...

I've been an Ancestry member for decades and have used Newspaper.com effectively during that period as I paid for an Ancestry Premium membership. Now called All Access Membership.

My account says ...
"Access billions of U.S. and international records on Ancestry, more than 142 million articles on Newspapers.com Basic, and more than 537 million military records on Fold3.com."

I am online with the Expert Help from Ancestry ... waiting and waiting for a response to the change in policy. When did Full Access become only Basic Newspaper.com?

I sent them "That is a FALSE statement and I am very angry about the "Bait and Switch" tactics. No warning to my account or to me about the change."

I tried twice to get a simple newspaper obituary of a relative from a newspaper ... no problem in the past ... and Now I have to "upgrade my account" I believe it was $59! It's called "Bait & Switch"

After and hour of trying to contact Expert Help to get a response ... I get disconnected with "We're sorry, an error has occurred, please bear with us" and I have to start the process over again.

This policy must be due to new management and the desire to maximize profits by increasing fees.

Here is their response to my question.

Here is a recent answer from our community expert, Brenda W. for your question...
12:37 PM
All Access subscriptions on Ancestry include BASIC level access to Newspapers.com and Fold3. Even though they are included they do have their own sign up and log in process separate from Ancestry. See some of the tips below on how to gain access to these records.
1) Once you have upgraded to All Access, you should receive welcome emails from Newspapers.com and Fold3 with instructions on how to access. If you have not received these emails see below on how to gain access.
Logging In To Newspaper Fold3

2) Newspapers.com has two levels of access, basic and Publishers Extra. If you are not able to access an article without an upgrade message, make sure it is not on the Publishers Extra subscription. This would require a small upgrade to access. The list of papers are below. Ones marked with an orange diamond are Publishers Extra and do require the upgrade outside of All Access.
Newspapers.com Paper List
3) If the image is blurred and you are getting an upgrade message this indicates you do not have the correct level access as mentioned above and would need to upgrade to Publishers Extra.
Did that answer your question?

COMPLETE SCAM - TOOK MY CREDIT CARD INFO, NEVER LET ME ACCESS THE SITE, AND STILL BILLING ME - STAY AWAY WHATEVER YOU DO - I AM 70 YEARS OLD AND THIS IS THE WORST COMPANY I HAVE EVER BEEN DOOMED TO DEAL WITH - TOTAL THIEVES

Newspapers.com is a scam, as far as I can tell. They clearly say on their site that you can: "Easily cancel online from the Account Details page anytime before your free trial ends." There is no way to cancel on the Account Details page. It is a baldfaced lie.

I signed up with Newspapers.com in 2020 via my Ancestry account thinking, hoping, wishing it would give me access to the obituaries I have not had the ability to find. My word, do I regret it. To date (Sep 2020) I have only found a handful of useful obituaries for a family tree that contains over 5,000 people.
To be even more insulting now when I get a hint that there is an obituary available they are calling it a “Publisher Extra Subscription” obituary. Which means I must pay over and above my original subscription rate in order to view it. ???? Do not waste your money or time with this company. A complete disappointment.

There are limited Australian Newspapers on this site. And it does not return all information eg we placed Birth notices in THe Age in August 1982 and July 1985 - these were not found by a search of our surname on Newspapers.com. I took up the 7 day Free Trial, realised that it was not providing what I wanted - limited Australian Newspapers and inaccurate searches so I cancelled my subscription. Unfortunately the inadvertently hit the link again and I was locked into a subscription. So I took out the basic - what a waste of money searches would reveal finds but to see them I had to upgrade! If you are in Australia use Trove - it is free! We have been subscribers to The Age for nearly 50 years - I deserve better than this!

Disappointing after subscribing to Ancestry's All Access membership. Access to Newspapers was supposed to included but they want to charge more money "Available with Publisher Extra". What a joke! I haven't been able to find any relevant research because everytime it wants me to pay more money.

They are actually much worse than 1 star.
The real problem is the automatic renewal, which cannot be cancelled except by cancelling then renewing one's card with a brand new number.
"Go to Account details" and "Help Center" lead to "Error 1020 access denied. This website is using a security service to protect itself from online attacks." This despite the address line clearly showing that the connection is secure. I have screenshots of that and the error messages.
It is really protecting itself from irate customers wishing to cancel the service.

Signed up for 1 month at Cdn $10.45. Searched a few items but they wanted additional money to see the item. Totally useless and a money grab. I will complain to my credit card company.

Newspapers.com is a RIP OFF. I tried to call them and write them. Never returned my calls/mgs to cancel. Today they charged my bank $74.90 !!! I have been trying for 6 days..phone says 'we will try and get back to you in a timely manner'......NOT ! CROOKS. I tried to get on the website to cancel but lost my PW....trying to get their help so I could cancel. NO LUCK............stay away from this site. I am out $74.90. I am furious !

I was excited about adding Newspaper.com to my ancestry project. But, I'm going to cancel asap before they automatically take my payment. In the past several years I have just ignored the fact that I have been unable to actually read, clip and save articles. It's an absolute joke. In that entire time I have only been able to access maybe 2 articles. Obits to be exact. I'm sick of being excited only to have that white box pop up informing me that I must upgrade and pay $29.95 to view it. Crooks. Goodbye NewspaperWeStealYourMoney.com!! Good riddance.

Newspapers.com is one of my all time favorite sites. It's been a veritable genealogical gold mine and helped me flush out so many lines and constantly provides leads that I never would have discovered any where else.It's an all around well balanced site.

Some archives have very patchy collections, or they focus on papers that only affluent members of society subscribed too. I particularly love that they have some small borough papers. Wish the Southern collection was a meatier, as one often needs to visit a university library to read surviving Civil War clippings. So wish they would tap southern university archives, historical societies and gain access to some of their holdings.

Also would like to see some 1880's-1890's German language papers geared towards immigrant settlement areas in NY, and papers that appealed to Irish Immigrants.

It's simple to us, they aren't constantly changing it every other second like Ancestry. The programming is solid and bug free. Site is rarely down. They fix anything that's broken quickly.

You do have to know how to search and be a detective in pairing search terms. Inexperienced users often plug in a few things, and when they don't find anything, give up and write the site off. You definitely have to be willing to patiently wade through a lot of hits, using the surname and pairing it with anything you know about the family, possible locations, talents, interests, professions, nicknames, abbreviations and religion.

My mind happens to work well in conjunction to how the data is organized, so I can find just about everything manned with a name or two, a place and spare time.

I generally begin broadly familiarizing myself with all the people with that surname in a neighborhood/ geographic zone, extracting clippings I suspect might fit based on life span. In doing so, I get a sense of who else is living in the area with the same names and who their family members and jobs were, and which religious or civic organizations they might have belonged to. Then I work inward in tighter and tighter circles, using census data to rule out, or confirm what I can and can't ascribe to the family. You don't always know who you are looking for, unless you rule out who you are not looking for.

I have only a few complaints with the site. For the past 6 months or so, the "find your place" in my hits reset doesn't return to the proper section of the hit column. So I have to count and monitor my place on the list.

That's annoying if you are looking through 800 or more hits. I wish they would fix it. It used to bounce you back to the exact correct spot on the list, so all you needed to do was scroll down to the next un viewed clipping beneath it. Now it appears to bounce back to spots all over the column of hits. A color distinction would help.

I dislike that clipped obituaries, and marriage records from Newspaper saved to my private unsearchable Ancestry tree are now being indexed and sent out to other users researching the individual, after I have
paid to clip them and matched the clippings to the individual in my private tree. Your movements inform their software. I view that as a gross invasion of my personal privacy and it concerns me.

You're telling people who that individual's living relatives and minor children are, where they live and describing the individuals rolls in the family, Yes, its info in the public domain, but in the past someone would have had to visit a library & wade through microfilm to find that obituary. Or they would have had to pay for a subscription to Newspapers.com or another historic news site, and thought to look for it themselves. I will never place an obituary in a paper in the future.

They are now hading out your 10 year old child's full name and directing other researchers to your tree and Newspapers activity. I don't feel that a private tree and what's saved to it should be open to Ancestry company predation. There's no longer a sense of having ones privacy respected, as one's movements between the two sites are being handed out in a way other researches and law enforcement can easily combine to identify who's DNA test that test might be.

Just because you can legal do something like access and republish items in the public domain, doesn't mean that it's a wise or safe to do so, especially if you profess to value customer privacy. You are not saying you extracted the info from user X's locked tree, but you are providing other users with the very information those trees are close to protect against.

Why pay for a subscription to Newspapers.com if they are going to pass out what I paid to clip, labored to find to someone else for free? Clipped info also started appearing on Find a Grave. At least make them pay to see them. I hate the fact that my movements on Newspapers are now informing Ancestry's and Find a Graves' software.

The search feature doesn't seem to provide and boolean capability (e.g., search for 'Smith' AND 'Jones', nor does it seem to provide an 'exact' search - even placing a search phrase in quotes doesn't limit the search to that phrase. Searching for Judy Jones will return articles on Scott Jones.

I generally like newspapers.com, but they make it hard to extract legible clips for your own personal use rather than identifying clips for users on ancestry.com. Additionally if you want to save an extensive article that fills an entire newspaper page (or near entire), the resulting clip quality is very hard to read. The only work around I know is to laboriously make numerous smaller clips. So, finding lots of interesting history but it could be way better.

I signed up and sent them an email wanting to know why almost all reviews were bad? I have never gotten anyone on the phone, no call backs and no email reply. They will ignore you till you go away. I blame Ancestry because they own Newspapers. Lost a customer for life. Poor business.
Update: I sent about 15 emails to newspapers and now they are replying from just shy of a year ago and saying nothing but to email them. Newspapers is a belligerent insult. Ancestry owns them, but does nothing to make newspapers anymore friendly. I will not ever renew newspapers or ancestry.

This website touted an abundance of U.S. locations for newspaper archives, but each location has a VERY limited amount of pages accessible. I spent several hours the first few days searching, only to find two results. Canceled.

I bought a subscription to be able to put articles on Ancestry for future family generations. Anything I found and saved to Ancestry was completely useless. It was so blurry that it's impossible to read. They call it a thumbnail; and admit it is unreadable. What a rip off. I then tried to print them out; again it was so small it was impossible to read. The articles were completely legible and clear ONLY on the Newspapers website.
Who wants to keep an subscription forever? It feels like a deliberate manipulation. Don't waste your money

As so many others stated, this is a rip-off. I signed up through ancestry.com and there is nothing I research that doesn’t require an upgraded subscription. It also doesn’t define what an upgraded subscription actually delivers. I can’t see any rhyme or reason to the newspapers you can and can’t see. It seems to just be a way to get you to pay even more money. I’m cancelling mine through ancestry before the next renewal.