Newsquest Bewertungen 

108
•
TrustScore 1.5 von 5

1,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Telegraph & Argus Bradford is rubbish don’t even tell a full story half the time ya get a couple of lines absolute rubbish

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Subsidiary company - Telegraph & Argus, Bradford, W. Yorkshire. Downloaded T & A App to investigate an old article they published. Before writing enquiry I had to subscribe to them: £4.99 PER... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

St Helen’s star is an awful biased little rag that has allowed reform councillors to abuse the comment section and spread their vile propaganda. They also want to charge people to read local content t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

As an existing subscriber to Lancashire Life magazine I checked the cost of 12 months subscription prior to renewal. The cost on the subscription was shown as £35.99 so I went ahead and renewed my su... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Verlag für Gratiszeitungen

Vom Unternehmen geschrieben

Newsquest Media Group Ltd. is the second largest publisher of regional and local newspapers in the United Kingdom.


Kontaktinformationen

1,5

Ungenügend

TrustScore 1.5 von 5

108 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 57 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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1,5

Alle Bewertungen

(108)

20 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

SHUT THEM DOWN CHEATS LIARS ABUSERS PAGE ON FACEBOOK AND TICKTOK

Keep up good work on getting them shut down for good

the Exposed cheats liars abusers pages on
Facebook

they even have pages saying subscribe when there saying they don't get paid even have ticktock pages explicitly everyone which poeple know you get paid using others poeple and victims to make them good

1. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No archives of local newspapers they own.

They do not keep archives of the local newspapers they own. How stupid is that? How can people research local/family history? Stupid.

22. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Hi Gareth,
Whether or not a digitised archive is available, depends on the title you are seeking?
A physical archive is however unlikely to be available due to storage costs associated with the up keep of this.
All our tiles should be available through the British Library, so feel free to visit their website for more information. Kind regards, Sarah

Bewertet mit 1 von 5 Sternen

FRAUDSTERS!

Took money out of my account on an automatic renewal when did not agree to it and gave me no notification of this being imminent like all other companies do.
Took £40 for something I don’t use and don’t want and never signed up for.
Also somebody called April was very rude and very unhelpful and refused any refund.
Do not sign up for or give this company any bank details as others have said and 79% giving them a one star rating tells you everything you need to know!

22. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear Phillip,
Thanks for taking the time to get in touch, all digital subscriptions are entered into on an auto renewal basis, something we make clear at point of sign up via our T&C's - I am more than happy to investigate the specific concerns that you have raised regarding our refund policy and your interactions with one of the team, however to do so I will need the e-mail address that you use to log in to the digital subscription.
Please contact me via sarah.berry@newsquest.co.uk to provide this information direct.
Kind regards,
Sarah

Bewertet mit 1 von 5 Sternen

Don’t do it

Don’t do it - absolute thieves - they will steal money from your bank account - do not give them card details - only pay for advertising on invoice by bank transfer

They took £3690 from my bank account in 5 payments on one day instead of £425 and I have been fighting for months to get the money back
Now I have to go legal
Do not trust this group not to rob you

2. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Annoying repetitive adverts.

Absolutely terrible company.All you see is repeated adverts over and over again.Very frustrating and annoying.

11. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear Mr Wilmott,
Thank you for taking the time to provide feedback.
Can I ask if you are referring to a digital subscription in relation to your comment concerning advertisements? If yes, repetitive advertisements appearing suggests that you may not be signed into your subscription and thus not getting the full Ad-lite experience provided to our subscribers.
I'm happy to investigate this further, however to do this I will need the e-mail address that you use to sign into your subscription, you can e-mail this to me direct using sarah.berry@newsquest.co.uk
Once received 'll be happy to look into this further for you,
Kind regards,
Sarah

Bewertet mit 1 von 5 Sternen

Avoid like the plague .

If I could have given 0 stars I would have .Having taken out a subscription as a gift for a Christmas present the recipient was having issues with none receipt of magazines never .
Having advised Newsquest ,what should have been an easy fix has turned into a nightmare and waste of time .
The customer service is abysmal ,I was advised that emails had been sent to the recipient when they hadn't ,then given incorrect instructions to receive the missing magazines and then the had the cheek to say the recipient could access them online even though monthly receipt of the physical magazines was purchased and required.
Their feedback says it all.

1. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear Nick,
Thank you for taking the time to get in touch, I'm only sorry that you have had to do so, please accept my sincere apologies.
I'd like the opportunity to investigate what has gone wrong here, so that I can put things right. To do this I will need some additional information, including the e-mail address used for the purchase and the full delivery address for the subscription. Please contact me at sarah.berry@newsquest.co.uk if you are happy to provide this information. Once in receipt I'll investigate and get back in touch with you direct.
Kind regards
Sarah

Bewertet mit 1 von 5 Sternen

Terrible company do not recommend

Terrible company do not recommend

30. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear K Pike,
I'm sorry to hear that you were not happy with your interaction with us here at Newsquest. I'd like to know more about that so I can assist.
I have sent you a request for more information.
I'll need to know, what the nature of your dealings with us are, e.g. is it a home delivery, a postal enquiry or a digital subscription?
If yes, please provide the delivery address or for digital the e-mail address that you use to sign into your subscription.
Or have you placed an advertisement with us for goods & services or a BMD notice?
If yes, please provide full details so I can forward your enquiry.
If you prefer I can be contacted direct using sarah.berry@newsquest.co.uk
Kind regards,
Sarah

03/07/2025 - Further to the above, I have not received any further information to enable me to either respond or correctly direct your feedback, so am unable to assist any further. Kind regards. Sarah

Bewertet mit 1 von 5 Sternen

Impossible to register for comments

Impossible to register for opinions and comments. The first time I tried it for the Bradford Telegraph & Argus, I receive a message to say there's been a ban on my registering?!

Why?!

17. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear Jonathan,
Thanks for getting in touch, I'd like the opportunity to investigate this for you, if you would like to send me the e-mail address that you use to sign in digitally I'll be happy to investigate this with my colleagues in Editorial.
E-mail sarah.berry@newsquest.co.uk or digitalsubscriptions@newsquest.co.uk
Kind regards
Sarah

Bewertet mit 1 von 5 Sternen

Just lousy

Just lousy. Rubbish articles. Ads for gambling and scams. Spelling mistakes that a 10 year old wouldn't make. Endless nonsense about cafes and restaurants, always praising every new place to the sky. Polly Filler artciles ("I am one of those rare people who actually like sunny days!!!!!") and "local man lists coin on Ebay for ten million pounds." Refuse to moderate comment pages, which are a sewer of bigotry. Basically the rotten corpse of local journalism.

24. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear user, "This Person",
Thank you for taking the time to get in touch. We do appreciate customer feedback and I'd like to direct this to the correct Editorial team for their response. With over 200 different Newsquest titles I will need some additional information to do so.
Can you please provide me with the publication that you are referring to, so I can ensure that your feedback is forwarded for response.
Should you wish to e-mail this to me direct, I can be contacted via sarah.berry@newsquest.co.uk
Kind regards
Sarah

Bewertet mit 1 von 5 Sternen

interview with Newsquest

I Had an interview with this company about a week and a half ago with Jermaine Cayenne and Tanya Hurley. I thought the interview was okay, Didn’t really get the opportunity to show off my skill set so i wasn’t mad i didn’t get the job. I asked for feedback to take with me to my next interview and the feedback i got back was ALL LIES. instead of being honest, Jermaine claimed I called him bro several times and was speaking in slang which absolutely isn’t true. Also said i was dressed unprofessionally which is also false as i was in a 1/4 zip and a shirt.
So instead of saying - maybe i lack experience or i’m not a culture fit, he conjured up a bunch of lies.

Very Very weird

8. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear Dan H,
Thank you for getting in touch, this isn't something that the customer care team is in a position to respond to.
I can confirm that I have forwarded your feedback.
Kind regards
Sarah

Bewertet mit 1 von 5 Sternen

Questionable company

The company doesn’t like exposure pages and groups that do anything to spread the word on crimes. They have repeatedly gone for a specific groups that simply quote and even share the links they they post publicly already. They get the posts and groups removed (i have seen evidence of this) Sharing these criminals means that anyone and everyone will have access to information on dangerous individuals. But if this company here is more bothered about “copyright” how will this benefit communities? I personally have seen the posts from the group that this company is trying to close down. If they share anything, they have always posted the links so people can see the information from the original source (in this case, this company)
My question is, why are these groups being reported for “copyright” when they are doing the same thing people clicking share are doing? The group is still sharing the source and spreading the word (like someone clicking share would be doing)
What is the motive behind this?
Do you not want people to be aware of dangerous individuals?
Are you actually against exposure?
Are you just for clicks and likes and pounds in the back pocket?

9. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear Stickingupforabuse,

Thanks for your review, I'd really like the opportunity to investigate this and respond.
If you have any additional, specific information, that would allow us to further investigate these allegations please provide me with this detail, I can be contacted via sarah.berry@newsquest.co.uk. Once received I'll be able to ensure the facts are fully investigated.
Kind regards
Sarah

Bewertet mit 1 von 5 Sternen

Very poor experience

Very poor experience. Not honest and trustworthy news source.

7. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear Sarah,
I contacted you 5 days ago via Trustpilot to ask for more information regarding your experience with Newsquest that had triggered your review so I might see how I can assist providing the feedback relates to a subscription and if not, armed with additional information where I should direct your enquiry.
Regrettably as I have not received any further information so am unable to assist any further at this time.
Kind regards
Sarah Berry

Bewertet mit 1 von 5 Sternen

The worst

Why would you stop the public from sharing news that is in the publics interest?? Absolutely disgusting behaviour!!

7. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Due to the Oxford Mail not being…

Due to the Oxford Mail not being delivered frequently Agreed to cancel the home delivery due to if a paper is not delivered you have no way of delivery the next day which seems petty laughable But despite cancelling from May 4 paper still being delivered I presume you don’t expect me to pay for this ? Also on correspondence by email they couldn’t even spell my name right Which for a media organisation is obviously a major concern

5. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear David Duke,
Thank you for getting in touch, I'm sorry to hear of the service issues that you have experienced, this certainly is not the standard that we aspire to here at the Oxford Mail - please accept my sincere apologies.
In relation to deliveries made after your cancellation, you certainly will not be expected to pay for these, a clear case of the delivery agent not referring to the round card, but delivering from memory.
I'd like the opportunity to check the account fully for you, to do this I will need the door number and post code of the delivery address or your Newsquest account number.
Please contact me direct with this information via sarah.berry@newsquest.co.uk.
Kind regards
Sarah

Bewertet mit 1 von 5 Sternen

Amateur journalism

Low-grade journalism, constant mistakes, bias censorship of comments, (which now seem to have been deactivated on the national news articles) and the website functioning itself is a nightmare.

Contacting their company is pointless.

16. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear dec h,

Thank you for getting in touch, I'm happy to direct your enquiry to the correct editorial team for you, can you confirm that you are referring to The National?

In addition my team will be more than happy to assist you with any queries you may have regarding commenting, simply contact me using sarah.berry@newsquest.co.uk with the e-mail address that you use to log into your subscription and I will arrange for one of the team to assist you.
Kind regards,
Sarah

Bewertet mit 1 von 5 Sternen

Awful journalism

Awful journalism, nothing is checked, misleading headlines, bad grammar and poor use of words.
More reliable news and better quality writing is available almost anywhere

16. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear Alan Smith,
Please do provide me with some additional information regarding which Newsquest title you are referring to, so I may direct this to the correct editorial team for response. If appropriate please also provide the e-mail address that you use to log into your subscription.
I can be contacted via sarah.berry@newsquest.co.uk
Kind regards
Sarah

Bewertet mit 1 von 5 Sternen

Even the basics don't work

I've been a subscriber to a service for a reasonably long time. My debit card expired and I had to update my payment method. The newsquest web-app produced vague errors that meant I had to contact support over it.
Long story short, I have not been able to update my payment method, so I no longer have a subscription.
What should have been simple, turned into complex. I was left with no option or advice, and ultimately no more subscription.

4. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear Daniel,

I'm sorry to hear that this has gone wrong, you are right this should be a simple process to update and something that the team should be able to support with in the event that assistance is needed.

I'd like to investigate what has gone wrong in this instance, so that I can get this put right. To do this I will need the e-mail address that you used to sign into your subscription and confirmation of the Newsquest title that you took.

If you would prefer, you can e-mail this to me direct using sarah.berry@newsquest.co.uk.
Kind regards,

Sarah

Bewertet mit 1 von 5 Sternen

Absolutely useless

Absolutely useless. Attempted to renew my subscription almost 20 times but Newsquest wouldn't accept, over a dozen other companies accepted, so why not Newsquest?
As an aside. Why was I banned from making comments when I just used 100% FACTS open to absolutely everyone in the country via the 2021 National Census.
I just make a comment based on TRUTH, something the Bolton News can't grasp.
Other people can spout evil, vile, bigoted anti Muslim comments, vile homophobia, use appalling language on a daily basis but are still allowed to comment, plus their comments aren't taken down. Next day they are there again spouting their bile bigotry 99% of the time aimed at Muslims. A family newspaper? What a joke.

2. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear Michael,
Thanks for taking the time to get in touch.
I have requested additional information from you so that I can review your account and assist with the renewal difficulties. Please include in your reply the e-mail address that you use to sign into the Bolton News.
Alternatively I can be contacted direct via sarah.berry@newsquest.co.uk
Kind regards,
Sarah

Bewertet mit 1 von 5 Sternen

Poor service

Took subscription despite having cancelled, and not easy to find how to do that! Phoned to ask for refund and really unhelpful and patronizing. Ended up having an unwanted subscription for another year. Doesn't even stop the adds. Poor service.

31. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear Sarah O,
Thanks for getting in touch. Please provide additional information so that I can investigate for you, to do so I will need your full name, the e-mail address that you used to sign into the account and the title of the publication.
Alternatively feel free to contact me direct via:
sarah.berry@newsquest.co.uk
Kind regards,
Sarah

Bewertet mit 4 von 5 Sternen

Accidentally logged out of my digital…

Accidentally logged out of my digital newspaper, set up by my wonderful son, did not want to tell him I could not sign back in. Cannot fault the team, very patient. I know where to go if I need help again.

27. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Newsquest

Dear Barbara M,
Thanks for getting in touch and leaving a review regarding your recent experience, I'm pleased to hear that the team were able to get you quickly signed back in and enjoying your digital edition - what a thoughtful gift from your son.
Please do not hesitate to get back in touch should you need any further assistance, the team will be happy to help.
Kind regards,
Sarah

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