Be very wary of this business. I never received my order and was promised another would be shipped. I did not receive it either. Both times I was told it was delivered. A refund of 60% was offered- ca... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Scam company, goods arrived but obviously a cheap copy - i ordered flip flops, coral coloured suede tops and orthopaedic soles, reduced to £29 from £69 - seemed like a bargain. Well all I’ve done is p... Mehr ansehen
Unternehmen hat geantwortet
A V O I D !!! As many have said previously...I wish I had read the reviews before purchasing the orthopedic sandals! As others have said, they are nothing like the leather look as advertised, they... Mehr ansehen
Unternehmen hat geantwortet
Good customer communication, reasonable prices for sale goods. Delivery badly delayed due to PayPal error, and I believe returned to seller, but when seller was advised by me of new address, re-sent... Mehr ansehen
Unternehmen hat geantwortet
2,4
Mangelhaft
231 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Absolutely Rubbish Item
Absolutely Rubbish Item, not the quality that's was stated and did not do the job as stated, no contact details on their website, after research I found an email and returns policy. they expect you obtain permission for a refund then you have to send to Macedonia costing more than the item itself without reimbursement of postage and packaging.
Don't buy from this company.
17. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Richard,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
Your offers are very pleasing to the…
Your offers are very pleasing to the eye. My purchase is a real bargain for the quality of the item
17. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Stephen,
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
NilNook's products are fantastic
NilNook's products are fantastic! The quality is evident in every piece I have bought.
6. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
A VERY GENEROUS AND UNEXPECTED GIFT
NILNOOK SANDALS
Unfortunately I ordered a pair of sandals in 6.5 which, when delivered, were much too big for me.
I wrote to them asking if I could return them and, as I had spotted another pair of sandals which were exactly the same price, I suggested swapping them - I would return the sandals which were too large and would receive the new sandals in the right size.
Imagine my delight when they said I could keep the ill fitting sandals and gave me a new code which was exactly the price of the new sandals! So I ordered them promptly and will give the too big sandals away. That way there is no money lost anywhere and my friend will receive a new pair of orthopaedic sandals!
16. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
Ordered Orthosun sandals and when…
Ordered Orthosun sandals and when arrived were cheap and rubbish. I asked for my money back but was told I could have a voucher for it, 30% refund or pay shipping which is in Macedonia. Will never order anything from them again
16. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Rita,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
Genuine honest company
Genuine honest company . I purchased shoes that were too small . They gave a very generous discount on future purchases and offered to replace them promptly with no quibble . Excellent customer service , would highly recommended.
16. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
Excellent Service
I have been very impressed with both the quality of the product I purchased and the service provided by Nilnook.
I purhased 2 pairs of OrthoX orthopedic shoes [ white and blue] on the 29th June 2024.
They arrived via free shipping on the10th July. The shoes were light in weight, and appeared extremely comfortable to wear and I was very pleased with them
However I discovered a slight problem with heel of the right shoe when wearing the blue pair.
I contacted Nilnook who could not have been more helpful.
They provided me with options to remedy the situation which included a complete refund of the cost of the shoes, or a replacement pair being provided.
I requested a replacement pair on the 15th July and was informed within hours that the shoes were being shipped to me at no extra cost. I could not ask for a better service.
11. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
Customer services was excellent
Customer services was excellent. They actually responded very quickly and you got a real person that you could communicate with. I would order again.
12. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Carola,
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
Footwear order
Excellent service and excellent value for money
7. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
Easy transaction
Easy transaction. Updates given throughout the order process.you are offered £5 if your review is positive. Turns out this is £5 discount on your next order.
The shoes I bought are very comfortable. I have a bad toe and these allow me to walk properly again. I would have offered more stars if it wasn't a blatant attempt at bribery
1. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
Letting you know how I feel
I like how you show the products and clearly state the cost which is easy to understand.
13. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
Antwort von Nilnook
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
Good quality products
Service is excellent. The item works very well for me and arrived expediently and well packaged. Looks like company have well thought through quality items for sale at very competitive prices.
12. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
Sell Trash and Refuse Order Cancellation
Ordered an item from Nilnook in early June. As I hadn't received it (or a dispatch notification), on 21st June I wrote to Nilnook and canceled the order.
Nilnook wrote back to me refusing to accept the cancellation stating that the order had been processed. I informed Nilnook that under the Consumer Contacts Regulations (Distance Selling) 2013 I had the legal right to cancel which could not be refused and demanded a refund.
Having raised a claim with PayPal, Nilnook then informed me that the order had been dispatched.
Received an item on 28th June which is nothing like the item I ordered. Nilnook are scammers.
Note that Nilnook also trade as Pisa Marketing Ltd and 4PX ExpressUK Co Ltd.
28. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
Every product I've received from…
Every product I've received from NilNook has been of the highest quality. They clearly take pride in offering the best.
2. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Hannah,
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
This is scam company., Do not be taken in .
This is scam company and I was sucked in. I should have checked their credentials. Much to my regret I ordered a Jet Washer, believing the splurge that it would be effective in meeting my needs as disabled and ageing person "not so". The appliance that they sent was ineffective, underpowered, not fit for purpose and exaggeratedly overpriced. (Amazon is offering the same jet washer at the third of the price I paid, and performance reviews are extremely poor.)
I asked for a refund of my 25 pounds or so and all they of offered me is 30 percent of my order.
Forget the pretty website, it is all a con. This so called company and their web site must be taken down. Even Trustpilot has been taken in.
9. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Kenneth,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
This company.is a fraud
I ordered a pair of sandals for holiday they.were poor quality so I wanted to.return.and get a refund as advertised They have offered me ,£12 not the 39.99 I paid. Do not.buy.from this company they are crooks inflated prices for shoddy goods.
I have received a standard reply.from the company as they issue on.all the complaints this is a genuine review as with others I have been asked to return to MACEDONIA but the parcel came from Southall UK
9. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Lyn,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
EXCELLENT CUTOMER SERVICE.
EXCELLENT CUTOMER SERVICE.
KEPT ME INFORMED OF DELIVERY STATUS FROM TIME OF ORDER THROUGH TO DELIVERY
11. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Julia,
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
Do not buy from this company
Do not buy from this company. Website and communication is very slick and you feel is professional. It’s not.
I ordered a pair of supposedly orthopaedic flip flops. They arrived yesterday. The plastic upper and lower parts of the shoe are filled with glue which has overflowed on both shoes on both sides. Sizing is also very small. Overall they look very cheap and cannot see how they are orthopaedic in any way. Will possibly wear in the garden but nowhere else!
3. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Ann,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
I have been extremely pleased with the…
I have been extremely pleased with the quality of products from NilNook. They are well worth the investment.
29. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Corey,
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.