Be very wary of this business. I never received my order and was promised another would be shipped. I did not receive it either. Both times I was told it was delivered. A refund of 60% was offered- ca... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Scam company, goods arrived but obviously a cheap copy - i ordered flip flops, coral coloured suede tops and orthopaedic soles, reduced to £29 from £69 - seemed like a bargain. Well all I’ve done is p... Mehr ansehen
Unternehmen hat geantwortet
A V O I D !!! As many have said previously...I wish I had read the reviews before purchasing the orthopedic sandals! As others have said, they are nothing like the leather look as advertised, they... Mehr ansehen
Unternehmen hat geantwortet
Good customer communication, reasonable prices for sale goods. Delivery badly delayed due to PayPal error, and I believe returned to seller, but when seller was advised by me of new address, re-sent... Mehr ansehen
Unternehmen hat geantwortet
2,4
Mangelhaft
231 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Stay well clear of this company
If l could score a zero l would. Basically this company is based in Macedonia not the UK. If you receive goods that are unsuitable or do not fit you have to return to an address in Macedonia at your own expense. The sandals l ordered did not fit properly and were of poor quality but the cost of postage came to almost the cost of the refund. I was first offered 30% of the cost if l kept them and l refused the offer. Then l was offered 40% and long story short l finally obtained a 50% refund after l made a complaint to PayPal. I will not be ordering from them again but l may well report to trading standards as to all intents and purposes the company appears to be UK based.....company name is Nilnook UK. How is this allowed? They kept 50% of my money - the sandals l can only give to charity and hope that someone can wear them
28. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
This seller should have NIL stars
This seller should have NIL stars. I purchased theTurboWasher for £24.99. An extremely poor quality item. My product does not work as the on off handle is faulty and switches on but not off. There is no point returning the item as it goes to Macedonia and is very costly to return. This is wrong as faulty items should be free return. Under no
No circumstances use this seller they are a complete rip off both in price and quality.
3. September 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
Very good service
Very good service the sandals were too big but they said I cud keep them and order another item for free
14. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
Authentic shows x2
The shoes I purchased recently are lovely and comfortable and I have noticed the difference in my feet and legs when I am walking they don't ache as much as they did before. Thank you.
23. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Paul,
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
They really deserve zero stars
They really deserve zero stars, but that doesn't seem to be an option. Cheap and nasty sandals. I contacted them promptly and received a slightly odd response, including paying to return the sandals abroad. A few emails later and it's clear I'm communicating with a bot. So this is taking up my time, but none of theirs.
DO NOT USE.
21. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Helen,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
The shipping speed from NilNook is…
The shipping speed from NilNook is impressive. My order was processed and delivered very quickly.
22. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Julia,
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
I love how fast and simple the shipping…
I love how fast and simple the shipping process is with NilNook. My order arrived ahead of schedule.
20. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
So straightforward and quality good
29. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
This is a disgusting company
This is a disgusting company. Don't be taken in by them as the website looks like a U.K. company but it is based in Macedonia.
I purchased a pair of sandals for £29.99 but when they arrived they were very poor quality and so uncomfortable I could not wear them.
I contacted customer services and asked for my money back which they said they would if I returned them to MACEDONIA. However the cost would have been in excess of £23. After several emails they refunded me £11 and told me to keep the sandals. Not a lot of use really.
How is it they can get away with their email address being Nilnook U.K?
At no point in their communications did they say they were based in Macedonia until I asked for my money back.DON'T buy from NILNOOK
28. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Wendy,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
Amazing customer service
Amazing customer service. I have ordered some sandals for my wife they were a very good quality. sadly they didn't fit, I contacted customer service they were really prompt and quick to help highly recommend doing business with Nilnook thank you for the excellent customer service.
20. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
BEWARE AND FORWARNED…
I ordered supposedly orthopedic sandals as they looked ideal. When they arrived I found them to be made of cheap material and the toe post wasn't made correctly which meant that part of the Sandal was used to fit between the toes..
I've already bought some ordinary sandals which arrived fairly quickly but made of the same material. What a disappointment. I've now just read the reviews which are mostly in agreement with my findings. I could kick myself for not looking beforehand. As for returning them, it seems impossible unless you're prepared to pay a high price. So my answer to this is to throw them in the bin and goodbye £50. As a pensioner I can I'll afford .
24. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
Comfortable
Great value very comfortable, came quickly will look for more items to buy
23. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
This company is a scam
This company is a scam, as others have said, AVOID AVOID AVOID, suspect the good reviews are false as the quality is appalling and you DO NOT get your money back as promised. Do not respond to emails, spread the word to avoid others getting ripped off!!
27. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
A V O I D !!!
A V O I D !!!
As many have said previously...I wish I had read the reviews before purchasing the orthopedic sandals! As others have said, they are nothing like the leather look as advertised, they are the cheapest looking sandals I have ever seen. They are shiny plastic and such poor quality. Absolute rip off and they've made sure it's not worth returning them at your own cost; it's nearly as much as the sandals cost themselves!
28. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
Iam so glad I saw these shoes…
Iam so glad I saw these shoes advertised I've been looking for comfortable sandles for ages I have bunions so it makes it even more difficult to get a nice pair of modern comfortable sandles I brought a beige pair and love them so much ordered a black pair the only thing I would say they take guite a while to come
26. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
The delivery from NilNook was super…
The delivery from NilNook was super fast. It made my shopping experience even better.
12. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you for your feedback!
Your satisfaction motivates us to continuously improve.
Kind regards,
The NilNook Team
Ordered a trimmer at a reduced price…
Ordered a trimmer at a reduced price from Nilnook, picture shows the circular wire brush with a part picture of a wire strimmer and an image of a connected handle attachment to operate the thing. After waiting for ages a parcel was delivered containing 2 circular wire brushes, nothing to operate them with. When I complained I was told that to get a refund I had to send the parcel back to Macedonia at my expense!! Other than that they would refund me 30%. If I could contact whoever hosted these spurious items I would ask them to block them and to be able to force a refund, it looks like like a Trade Description offence, misleading. I will edit your reply to say that you are full of what you are striving to do and other platitudes but nothing about the useless item you have sent!
23. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
I would not give this company any stars…
I would not give this company any stars if i could.Asked for a refund on an order i never received at least 3 times but was ignored every time.It is a cowboy outfit DO NOT TOUCH WITH A BARGE POLE.ONE BIG SCAM.TOOK MY MONEY AND RAN.
6. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
I purchased a pair of sandals from this…
I purchased a pair of sandals from this horrible company The sandals I received were nothing like the ones advertised and were for wide fitting but no way were they a wide fitting sandal. I email them to say I wanted to return them I was told they had to go back to the manufacture. I took them to the post office and was told the address didn’t exist got back in touch with them give the same address so I tried again this time I was told it would cost £17.00 plus and I couldn’t get it signed for. The company will not reimburse the postage and they can’t say they have received the item back as there was no signature. DO NOT BUY FROM THEM AT ANY COST
9. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
I wish I'd read the reviews first....
I wish I'd read the reviews first, but sadly I didn't. The orthopedic shoes are about as medical as a breeze block. And they're made of recycled bin liners. With old fishing boat cord for laces.
I asked for a refund but I would have had to return them to Macedonia (at my own expense) which was almost as much as I'd paid for them.
They try and divert you away from making a paypal complaint by offering a small refund and for you to keep the shoes. I recommend filing a complaint so you get a better outcome.
This is just organised theft - I don't believe any of the 5 star reviews, they must have all got a second and third pair of old carrier bag shoes thrown in for free.
The quality of the product is cheap and poor - I'm even embarrassed to put them in the charity bag.
I think you all get the gist now but please don't touch this "retailer" (whom incidentally you know nothing about, no names, team structure, location, etc) with a barge pole.
23. August 2024
Bewertung ohne vorherige Einladung
Antwort von Nilnook
Dear Customer,
Thank you very much for your feedback regarding your experiences with our products and services. We take every feedback seriously and strive to continuously improve our products and processes.
Your trust and satisfaction are extremely important to us, and we want to ensure that you are completely satisfied with your order from NilNook.
We want to emphasize that we are actively working on optimizing delivery times and ensuring that our products meet the highest quality standards. Our customer service team is always available to resolve any issues and provide you with the best possible support.
Our customer service is available Monday through Friday during regular business hours. If you have specific concerns or need further assistance, please do not hesitate to contact us directly. You can reach us at info@nilnook.co.uk.
We thank you for your understanding and patience. At NilNook, we are committed to meeting your expectations and providing you with a positive shopping experience.
Kind regards,
The NilNook Team
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