My husband ordered luggage for me for my birthday. He ordered it September 4. The email said it would arrive September 11. It arrived September 23. We were out of town for 5 days. Their exchange poli... Mehr ansehen
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Das sagen Bewerter
I love my bright red carry-on so decided to get a larger one too. Unfortunately its way too big for my small frame so I immediately contacted them via chat. I've now reached out to them 5 times to sec... Mehr ansehen
I bought the all in one carry but on receipt of same I knew it was too big for the airlines I used. I contacted Customer Services who promised to help me return the product in exchange for a smaller... Mehr ansehen
Aug 13, I spoke with Jayden who provided me the updated tracking information for my exchange in the correct color. Thank you Jayden for your time, attention and kindness. It was a pleasure talking to... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Nobl er et skønhedsunivers beliggende centralt i Holte, 5 min gang fra s-tog, og gratis parkering i hele Holte. Velkommen til NOBL – Din Eksklusive Skønhedsdestination Hos NOBL i Holte er vi dedikerede til at tilbyde en skræddersyet oplevelse, der fremhæver din naturlige skønhed. Vi stræber efter at være byens dygtigste og kombinerer vores ekspertise med eksklusive produkter, da vi tror på, at skønhed ikke kun er et spørgsmål om udseende, men også om velvære og indre harmoni. Vi er byens bedste team af erfarne frisører og kosmetologer er klar til at forkæle dig med skræddersyede behandlinger, der imødekommer dine unikke behov.
Kontaktinformationen
Rønnebærvej 1 , 2840, Holte , Dänemark
- 40280214
- Nobl@nobl.dk
- nobl.dk
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Das haben sich andere Leute angesehen
Buyer BEWARE…
My husband ordered luggage for me for my birthday. He ordered it September 4. The email said it would arrive September 11. It arrived September 23. We were out of town for 5 days. Their exchange policy is notify them in 3 days. You can request a refund within 100 days BUT YOU PAY the return shipping. Both pieces arrived damaged. Customer service has been HORRIBLE. We still do not have a return authorization or label or refund. DO NOT ORDER! It’s junk and they do not stand behind their products.
I couldn't get the side panel to open
I couldn't get the side panel to open. I was told to get a locksmith. I spent $90 on a locksmith who also couldn't open it and then I was told I couldn't exchange or return the suitcase because I had gone to a locksmith. Crazy. The top locks were very stick and I had to oil them and try opening then for hours before I finally got then open. Customer service is the absolute worst. You have to have some numbers on your receipt to show proof of ownership. I kept telling them I got it as a gift and didn't have the receipts. They tried looking it up by the e-mail and said there was no such email or address in their system. Then, we finally got someone attention after writing a poor review on this site. The agreed to exchange the suitcase. I sent it back months ago and of course, crickets!!! I have not gotten an exchange nor has the purchaser gotten their money back. Thieves!!
I bought the all in one carry but on…
I bought the all in one carry but on receipt of same I knew it was too big for the airlines I used. I contacted Customer Services who promised to help me return the product in exchange for a smaller model. However the return instructions/label have not arrived. Despite emails and messages I cannot get any satisfaction from the company. Due to the bad Customer Service, and negative reviews, I have now requested to return the original bag and obtain a refund. No exchange . Can anyone help me further to obtain this refund please? Any help.would be most appreciated. Thank you.
DO NOT FALL FOR THE SOCIAL MEDIA HYPE
DO NOT FALL FOR THE SOCIAL MEDIA HYPE. 2/5 STARS.While NOBL luggage looks beautiful on paper, the actual product quality is mediocre and their customer service is hands-down the worst I have ever experienced.I ordered a mint green set, but they sent me grey packing cubes instead. Trying to get this order fulfillment mistake fixed turned into an absolute nightmare that took over 51 emails. Despite the mix-up being entirely their fault, they flat-out refused to accept a return or fix the issue. I was so incredibly frustrated that I ended up selling the items on Facebook Marketplace (ironically for more than they were worth) just to wash my hands of the company and buy a different set from a brand that actually cares about its customers.Aside from the terrible customer support, the suitcase itself has a massive design flaw. If you pack the main interior compartment normally, it compresses the front laptop sleeve so tightly that it becomes nearly impossible to slide a computer in or latch the pocket closed. The shell also feels like thin, fragile plastic that dents easily, and the exterior dimensions are misleading if you are trying to fit it into strict airline sizers.The built-in cup holder and phone mount are clever gimmicks, but they do not make up for a fragile build and a company that refuses to help its customers when they make a mistake. Save yourself the massive headache and buy your luggage from an established, reputable brand instead.
Poor return policy. No response
I love my bright red carry-on so decided to get a larger one too. Unfortunately its way too big for my small frame so I immediately contacted them via chat. I've now reached out to them 5 times to secure details on how to return it. No response. I need it gone but fear they are delaying so it's not within the 30 return period. Poor performance
DON'T WASTE YOUR MONEY
I spent a fortune for this luggage. I $400 for a carryon that included the cupholder which proceeded to break on the first use. Now, the first time I use the weekender, the darn strap broke. SAVE YOUR MONEY. THEIR STUFF IS CRAP!!!!!!!!!!!! DEFINITELY NOT WORTH THE HUNDRED
The best Nobl travel review rep
Aug 13, I spoke with Jayden who provided me the updated tracking information for my exchange in the correct color. Thank you Jayden for your time, attention and kindness. It was a pleasure talking to you.
ISSUE RESOLVED. Thank you
Horrible customer service and quality
Horrible! I bought the check suitcase for my daughter for her to take on a trip to Paris in 1.5 weeks. She used it a few weeks ago for the first time and the wheel broke. She has been begging customer service to replace it since then, following their promise to do so. Customer service is terrible!!
carry all suitcase
I ordered the small carry all suitcase and when I received it is was smaller then what I was needing. So I returned it and did have to pay for the shipping back, which was expensive and ws going to have to pay the 5% restocking fee, which is all indicated when you order. The luggage and covers are top quality and the color was beautiful. The 4 star review is due to the slight lack of communication on receiving my returned items and felt like customer service was not up to the quality of their products. But I am happy to say they did make it right and took very good care of me, after we got on the same page, and gave me an apology. I do recommend their products if you want a excellent quality and beautiful, beautiful looking luggage. Thank you, Leslie with Nobl for uping the customer service communications with me.
The company contacted me
The company contacted me. Yes it took awhile but they did make everything right. They did send RA labels and I did get the exchange faster because I had received wrong color. Once they were in contact with me they kept following up and I appreciated that.
Poor Customer Service
I have been unable to get my correct color carry-on for the past four months. They don’t have a customer service phone number on their site either. All I can say is if you order this luggage, say a prayer and light a candle at church so that you get the correct luggage in the right color. But if you have to deal with customer service, you’ll need all the prayers you can get!
I ordered my first three pieces from…
I ordered my first three pieces from Nobl back in early January and black because I had to get the same color for all and I originally wanted midnight blue and it wasn't available for my wide-handled carry-on. When receiving it I thought about it and said I want a color so I ended up ordering it and exchanging it for the green which was a very nice color. Of course me being the person I am I still wasn't 100% satisfied cuz I originally wanted the midnight blue. So we got the green I like it it was a darker green it was a lot darker than the photographs online and I like that because I didn't really I thought it was too bright online I like the darker green and I almost kept it but then I thought about it again and I really wanted the midnight blue. Noble is customer service it's so good that they work with me all the time on this they gave me return labels and allowed me to get the code that I wanted. I had originally switched the carry-on bag to the all-in-one carry-on so that I can keep all the colors in the midnight blue. I just received two of my pieces and my carry-on believe it or not was the wide handle carry on in midnight blue. Thank you Nobl for allowing me to get what I wanted and your customer service is over and above 100%. And I you have already bragged about usual out of my friends which I knew will buy from you in the future along with me. I just ordered the duffel bag and a couple of the things so thanks again for everything you've done. All this bags were 100% quality top of the line quality including the suitcase. You you've earned a customer for life.
I have not received my complete order
I have not received my complete order. I have reach out on numerous occasions with no response. I am still missing 3 of the 9 items ordered as Christmas gifts.
One of the pieces of luggage broke on first use. I have made several efforts to reach out, and again, no response.
Shout out to super agent Ethan Miles
Thanks to Ethan Miles for helping me find just the right combination of luggage. All-in-one carry-on and 28" bag. Amazing that the carry-on has a space for a power bank to charge while traveling. Built very sturdy. Will write more after my trip.
I have the luggage and can't wait to…
I have the luggage and can't wait to travel with it. I have played with it at home, and expect to enjoy it immensely
Gabriel Morgan
Gabriel Morgan, customer service care team helped me get my refund after 2 months of waiting. Gabriel kept me patient and did an excellent job! It all started back in March and finally got resolved in August! I love the carry-on suitcase and can’t wait to travel with it! But couldn’t have received my refund without Gabriel Morgan! So glad she was the customer service representative that finally helped me!! Thank you Gabriel!! You are my Nobl hero!! 🙏🦋
Best luggage ive ever found
⭐️⭐️⭐️⭐️⭐️ frisør salon
Frisørerne Susanne og Tom er helt i top. Skøn vibe fra første færd med lækker smoothie, kaffe og lille snack.
Tom tryllede med farvespil i mit alt for lange hår og fik svinget saksen og fik rammet mit ansigt m bløde længder i hele håret. Jeg svævede derfra fuld af smil.
Kan kun sige prøv dem.
Fem stjerner
Jeg har gået hos Susanne i mange år, og hun er utrolig dygtig og et fantastisk menneske. Der er en skøn atmosfære i salonen med meget dygtige frisører, og man går altid derfra med flot hår og et smil på læben.
Den mest ekslusive skønheds univers…
Den mest ekslusive skønheds univers nord for København.
Meget søde og profesionelle, kunne ikke ønskes bedre.
Kæmpe anbefaling herfra.
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