Imported to Australia no problems! I've relocated to Australia from the UK, where Snus was available over the counter cheap as chips. Fast forward to Australia where the border prohibit the... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The greatest customer service of any Nicotine pouch distributor. Always a real person to talk to, always a quick service and a real value shown to their customers. Australia banned ALL nicotine... Mehr ansehen
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These guys are fantastic. When I realized I made a mistake on my order, It was 3:00 in the afternoon my time and I knew nobody would actually pick up 10:00 p.m. in Sweden. I was wrong. Not only did a... Mehr ansehen
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I am one of those people who don't trust china or fake tobacco products so went direct to source as an Australian. After having my order destroyed by border security, I reached out to Nordic... Mehr ansehen
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Unternehmensdetails
Über Nordicfulfillment
Vom Unternehmen geschrieben
Nordic Fulfillment is a Swedish online shop specialising in tobacco-free nicotine pouches. We ship from our own warehouse in Skövde, Sweden, to customers across Europe, the United States and worldwide.
350+ products. 27+ brands.
ZYN · VELO · LOOP · PABLO · KILLA · SIBERIA · SKRUF · XQS
From the Scandinavian names everyone knows to newer releases that are hard to find outside the Nordics. Often searched for as white snus, nicotine pouches contain no tobacco leaf.
- By flavour — mint, berry, citrus, coffee
- By strength — from mild to extra strong
- By brand — every product page lists nicotine content, pouch count and format
Shipped from Sweden, not drop-shipped
Fast delivery is the part we care most about. Orders are picked and packed in house in Skövde and dispatched quickly, with tracking from our door to yours. We hold our own stock, so what you see in the shop is what is on the shelf.
If something is wrong, tell us
Our customer service team answers questions about products, orders and shipping, and we read and reply to every review here on Trustpilot. If an order isn't right, we want to hear about it and put it right.
We sell nicotine products to adults only — you must be 18 or over to order.
Shipped from our own warehouse in Sweden
ZYN, VELO, LOOP, PABLO and 20+ more — held in our own warehouse
We stock more than 350 nicotine pouch products from over 27 brands, from the Scandinavian names everyone knows to newer releases that are hard to find outside the Nordics. Everything is held in our own warehouse in Skövde, Sweden — not drop-shipped — so what you see in the shop is what is ready to send.
Kontaktinformationen
Mariestadsvagen 98, 54398, Skovde, Schweden
- +46735789921
- Contact@nordicfulfillment.com
- nordicfulfillment.com
4,6
Hervorragend
167 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The selction is good and delivery was…
The selction is good and delivery was better than many other sites. US shipping is Post Nord only.
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von Nordicfulfillment
Thanks for the awesome review! 🎉 We're stoked you liked the selection — and even more thrilled that our delivery beat the competition 🚀📦
Delayed delivery
My order still not received and UPS is not very helpful in following up and support
24. Juni 2025
Antwort von Nordicfulfillment
Hi Rayid,
We are so sorry to hear this,
Please reach out to our support so we can help you out asap!
contact@nordicfulfillment.com
They are my go to for pouches
They are my go to for pouches. Decent price, quick delivery.
24. Juni 2025
Antwort von Nordicfulfillment
Thank you Louis!
Have a great day,
// David
I am very please with Nordic they went above and beyond
I am very please with Nordic fulfillment. There was a shipping problem and I reached out to customer service and they were able to correct the issue and fulfill my order. The favors that you can’t in the US are all available here and are amazing. Highly recommend using Nordic fulfillment!!
12. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Nordicfulfillment
We are happy to hear this!
Thank you Michael,
// David
Duty and Import Fees Not Covered
If you live in the United States, I recommend against ordering from Nordic Fulfillment. You WILL get hit with tariffs or duty fees, and NF does not appear to have the good standing corporate account where they pick up the fees. I was hit with $168 in fees for a small box of Zyns, ask yourself if thats worth it before ordering. Buyers beware.
3. April 2025
Bewertung ohne vorherige Einladung
Antwort von Nordicfulfillment
Thank you for taking the time to share your experience—we genuinely appreciate your feedback.
We completely understand how frustrating unexpected tariffs and duty fees can be. As an international seller shipping to the U.S., we always aim to be transparent about the possibility of import charges, which are determined by U.S. Customs and not something we as a company can control or prepay. These fees can vary depending on the product type, order value, and local regulations.
We clearly state this information during the checkout process and in our shipping policy to help customers make informed decisions. That said, we’re actively working on ways to improve communication around this issue—especially for first-time U.S. customers—and we truly appreciate you highlighting the impact it had on your order.
Fast postage as described
26. Mai 2025
Antwort von Nordicfulfillment
Thanks so much for your review!
We’re happy to hear the shipping was fast and everything was as described. We appreciate your support and hope to see you back soon!
Antwort von Nordicfulfillment
Thank you for your feedback!
We’re glad to hear everything arrived exactly as you ordered—that’s always our goal. We appreciate your support and hope to serve you again soon!
Good product slow shipping
I got what I had ordered and enjoyed them a lot, However even after paying for fast shipping it took over 2 weeks for them to arrive and based on tracking they accidentally got shipped to Finland? Even without that I think it too like a week just to ship.
1. Mai 2025
Antwort von Nordicfulfillment
Thank you so much for your honest review—we’re really happy to hear you enjoyed the products!
That said, we’re truly sorry about the shipping delay and the confusion with your package being routed through Finland. That’s definitely not the experience we aim to provide, especially when fast shipping has been paid for.
While international logistics can sometimes throw in unexpected detours, we completely understand your frustration, and we’re looking into how we can prevent this kind of issue in the future. We also appreciate you flagging that there was a delay even before the package left our end—that’s something we’ll review internally to improve our processing times.
Antwort von Nordicfulfillment
Thank you for the great feedback!
We’re so glad to hear that ordering was easy and the delivery was fast—that’s exactly what we aim for. Looking forward to serving you again soon!
Antwort von Nordicfulfillment
Thank you for reaching out.
We completely understand your frustration regarding the unexpected UPS charges. Please note that international shipments may be subject to customs duties, taxes, or brokerage fees depending on the destination country's regulations—unfortunately, these are set by local authorities and are outside of our control.
Excellent communication
Excellent communication, on time delivery, quality product as usual
24. April 2025
Antwort von Nordicfulfillment
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’re happy with the communication, delivery, and product quality—it’s exactly what we aim to deliver every time. Your continued support means the world to us.
Received in a timely matter. A+
I emailed them about delivery.
Responded quickly and assured me I will receive it.
I did receive it and will be an ongoing customer. Ty
24. April 2025
Antwort von Nordicfulfillment
Thank you so much for your kind words and for sharing your experience!
We're glad we could respond quickly and that everything arrived as expected. Knowing you’ll be an ongoing customer truly means a lot to us—we’re excited to continue serving you!
All good!
What can I say besides I’m treated as a paying customer and with that comes amazing customer support and service.
26. Februar 2025
Antwort von Nordicfulfillment
Thank you so much for your kind words! We're thrilled to hear that you feel well taken care of—it's exactly what we strive for with every customer.
Your support means the world to us, and we're always here if you ever need anything. Don’t hesitate to reach out—we’ve got you!
The company should make aware that they…
The company should make aware that they are sending some products that are being taken by the FDA for further inspection, which means they open production and test.I spent almost 300$ by the time I paid another 100$ in tariffs and still have 0 products in my possession! So I guess the way the company could do better is to make BOLD notices about customers trying to ship to US and the possibility of spending money and never receiving products to seizure by FDA.
27. März 2025
Antwort von Nordicfulfillment
Thank you for your feedback—and we’re genuinely sorry to hear about your experience.
We understand how frustrating it must be to face delays and additional costs due to FDA inspections. While we do clearly state on our website that U.S. customs and FDA may choose to inspect imported food products—which can lead to delays, tariffs, or even seizures—we realize how important it is to make this as visible and understandable as possible.
We always encourage our customers to reach out to our customer service team directly if any issues arise. We're here to help and do our best to find a fair solution, especially in cases like this where the circumstances are beyond your control.
I still haven't received my package and…
I still haven't received my package and it's been almost four weeks, it was supposed to be delivered a week ago.
27. März 2025
Antwort von Nordicfulfillment
Thank you for reaching out—and I'm really sorry to hear that your package still hasn't arrived.
That’s absolutely not the experience we want you to have. Since it’s been almost four weeks and the delivery is overdue, could you please send us an email to contact@nordicfulfillment.com, so we can sort this out for you!
Was a little bit sketchy on the…
Was a little bit sketchy on the ordering and tracking need a request for information but deliveredbwith why no tracking were out of a flavor but answered quickly and then delivered very quickly afterwards and conversation get if wanting to order in us
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Nordicfulfillment
Thank you for taking the time to share your feedback!
We’re sorry to hear that the ordering and tracking process felt a bit unclear—we’re constantly working on improving the customer experience and your input helps us do just that. Regarding the missing flavor and lack of tracking info, we're glad we could respond promptly and get your order delivered quickly after resolving the issue.
If you’re planning to order from the US again, feel free to reach out to us directly—we’d be happy to help ensure everything goes smoothly from start to finish.
Thanks again for your support!
Pretty good but haven't received it
Pretty good how they handled a rescheduled parcel location change but their choice if ups is annoying it's been 3 weeks since I receive my parcel and I'm asked to review the company without receiving my parcel bad choice on them gotta be honest just being honest
26. März 2025
Antwort von Nordicfulfillment
Thank you for your honest feedback—we really appreciate you taking the time to share your experience.
We're glad to hear that the rescheduling and location change was handled well, but we're truly sorry to hear about the delays with your parcel. We understand how frustrating it must be to be asked for a review before even receiving your order.
We chose UPS aiming for reliability, but it’s clear that in this case, it didn’t meet either your expectations or ours. We’re actively reviewing our shipping partners to ensure better consistency and faster delivery times moving forward.
If you haven't already received your parcel, please don’t hesitate to reach out to our support team so we can help resolve this as quickly as possible.
Thanks again for your patience and for helping us improve.
I still haven’t gotten my shipment in…
I still haven’t gotten my shipment in about 3 weeks…
27. März 2025
Antwort von Nordicfulfillment
Thank you for the update, and we're really sorry to hear that your parcel still hasn't arrived—three weeks is far too long, and we understand your frustration completely.
This is absolutely not the experience we want for our customers. We'd love the chance to make it right. Please reach out to us directly at contact@nordicfulfillment.com so we can investigate the issue immediately and either get your shipment moving or arrange a replacement if needed.
We truly appreciate your patience and hope to resolve this for you as quickly as possible.
2 wees and not received.
26. März 2025
Antwort von Nordicfulfillment
This is absolutely not the experience we want for our customers. We'd love the chance to make it right. Please reach out to us directly at contact@nordicfulfillment.com so we can investigate the issue immediately and either get your shipment moving or arrange a replacement if needed.
We truly appreciate your patience and hope to resolve this for you as quickly as possible.
Amazingly enough it worked.
I ordered. You sent it. I received it. Easy enough eh? You’d be surprised how often that does not work like that. You made it work. And on the first try. Huzzah!
26. März 2025
Antwort von Nordicfulfillment
This absolutely made our day—thank you so much for the kind words!
You're right, sometimes the simplest things can get complicated, so we're thrilled to hear everything went smoothly for you from start to finish. First try success = mission accomplished 🙌
Thanks again for your support—and huzzah right back at you!
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