Extremely Poor Customer Service
Had a large secondary glazing panel fitted in June 2024. The fitters did not clean the window before hard fixing it in place. They returned a few days later and refitted the window, having given the panels a wipe with a cloth, and just smearing the dirt evenly over the glass. The dirty windows were then permanently sealed in place. They promised to come back and resolve the issue and a year later I am still waiting. The secondary glazing does not open, and so there is no access for me to clean the windows. Unacceptable and about to take this company to court.








