Northstar IT Support Bewertungen 19

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Unternehmensdetails

  1. Computersupport und -dienste

Vom Unternehmen geschrieben

Welcome aboard the IT support ship Northstar. Let us be your IT department for your business! Our crew are on standby to ensure your business lives long and prospers. We serve all areas of the South East including West Sussex, East Sussex, Kent, Surrey...


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

19 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

A great support from Northstar

The support team at Northstar are always really responsive. When tickets are raised you know that a member of the team will pick that up and progress very quickly. If further information is needed they will reach out and are also pro-active in offering suggestions of alternative solutions to a query or issue.

27. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Hi Kevin,

Thank you for taking the time to leave us a review and for you lovely words of feedback. I will share with the team during this week's team meeting. Thanks again and have a great week.

Christian.

Bewertet mit 5 von 5 Sternen

Northstar IT are exceptional in their field

Northstar IT have been handling my IT requirements for just over 2 years now. My dealings with them have been flawless and they come highly recommended. The whole process has been effortless and I have nothing but positive things to say about Christian, Dave and the team.

7. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Hi Jamie, thank you for that lovely review of both me and my team. You're an absolute to work with, so I hope 2 years will be many more. I will share the review with the team. All the best, Christian.

Bewertet mit 5 von 5 Sternen

The team at Northstar is an absolute…

The team at Northstar is an absolute pleasure to work with. They are consistently responsive and have successfully resolved every IT challenge we’ve thrown their way. If you’re looking for a reliable, professional IT partner for your office, I cannot recommend Northstar highly enough.

19. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Hi Kirsty, thank you so much for that lovely review. You and the team at Fieldskill are an absolute joy to work with. I will share your review with the team in the New Year. Thanks again and have a good festive break too. Christian.

Bewertet mit 5 von 5 Sternen

I had a new computer fitted by Northstar IT Support

I had a new computer fitted by Northstar with changeover completed the same day. A Big thank you to Paul who took over remotely from the office. He did not leave until late on a Friday evening to finish the job. Once again an ace employee.

24. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Thank you Mrs Maskell for reviewing the job Paul did for you. I am thrilled to hear he was so committed to finishing up, especially on a Friday evening too. I will pass on your feedback to him. Have a wonderful day, Christian.

Bewertet mit 5 von 5 Sternen

We've used Northstar IT for many years

We've used Northstar IT for many years, we've always had a good service, speedy resolution on any problems and chocolates at Christmas. 🌲

What more could you ask for?

30. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Hi Chris, thank you for so much for that lovely feedback and now to make a reminder to myself to ensure you get chocolates at Christmas too ;)

Have a great evening. Christian.

Bewertet mit 5 von 5 Sternen

Northstar IT - The best at what they do!!

We have worked with Northstar IT for 16 years, and throughout that time their support has been consistently outstanding. they're always approachable, highly professional, and communicate in a way that makes even non - IT users feel at ease. No issue has ever been beyond their capabilities.
I wholeheartedly recommend Northstar IT to any business looking for an IT partner you'll never regret teaming up with - we certainly haven't looked back.

30. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Hi Ian, thank you for that lovely review and I honestly was stunned to realise it has been 16 years?! Where has the time gone? I am not sure I will want to still be working in 16 years but I hope we will still be working together for many more years to come.

I will be sharing your feedback with the team in our meeting tomorrow. Thanks again and please reach out if I can assist with anything. Have a super evening and the weekend which isn't far away now.

Christian.

Bewertet mit 5 von 5 Sternen

The service provided by Northstar always Rocks!

The service provided by Northstar always exceeds my expectations. The team always go above and beyond. A simple request to add Teams to a laptop was done quickly followed by a quick demo and some helpful tips too. Sounds simple but a Gold Service when you need it, You guys rock!

24. Oktober 2025
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Antwort von Northstar IT Support

Thank you John for taking time out of your day to leave us such a great review. We have our weekly team de-brief on Friday. I will be sure to share this with the team. Thank you again and you all are such a pleasure to work with.

Rock and roll!

Christian.

Bewertet mit 5 von 5 Sternen

I had the pleasure of being helped by…

I had the pleasure of being helped by Paul Ackroyd when my emails wouldn't send he was polite, very helpful and resolved the issue quickly and efficiently. I highly recommend this service!

2. Oktober 2025
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Antwort von Northstar IT Support

Hi Lana, thank you for the review of our service and specifically for the mention of Paul too. I will share this with the team during our weekly meeting.

Thanks again and if I can help with anything, please drop me a line.

Christian.

Bewertet mit 5 von 5 Sternen

Personal Service and a 5 Star Experience!

Northstar are a local company that give the best service and are always willing to help solve a problem - plus they do respond when you contact them! As a technophobe myself, it is a worry that your data can go missing - but a simple phone call to their Helpdesk has always been all it takes to resolve any IT issues. I'm happy to pay a small monthly fee to know that they are always there to help whenever I need it - plus they supply all my hardware and software and even come to the office to install it. It really is a 5 star service.

5. August 2025
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Antwort von Northstar IT Support

Thank you Rachel for such a lovely review and for your ongoing business. I have sent it onto the team to read. These really do make a difference and I know the team appreciate reading them too. Thank you again for taking the time to write it and if there is anything I can personally do to help in the future, please let me know. Christian.

Bewertet mit 5 von 5 Sternen

We have used NorthStar IT for a number of years

We have used NorthStar IT for a number of years now and cannot fault the amazing service we have received from them. The team are great especially Dave at solving any issues that arise in a very quick response time. We would not hesitate in recommending them to others.

30. Mai 2025
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Antwort von Northstar IT Support

Thanks Joe for taking time to leave us a review, and such a nice one too! I will share in the team during our weekly meeting. Have a lovely weekend.

Christian.

Bewertet mit 5 von 5 Sternen

Northstar IT are quite simply the best…

Northstar IT are quite simply the best at what they do! Nothing is too much trouble and they go above and beyond to sort out any IT issues. It is reassuring to know that help is only a phone call away.

I would love to say that we would strongly recommend Northstar, but selfishly want to keep them all to ourselves!

28. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Northstar IT recently upgraded the PCs…

Northstar IT recently upgraded the PCs in the office including to Windows 11. Very friendly and helpful team working around our day to day requirements so there was minimal to no disruption.
I would highly recommend Northstar IT as not only do they do a great job but they don't bamboozle with 'IT speak' !

28. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Thank you James for your review and good comments. I will pass on to the team, who I am sure will appreciate the feedback.

Bewertet mit 5 von 5 Sternen

Virus on my laptop and…

I had a virus on my laptop and Northstar were great at not only removing it quickly but also loaded new antivirus software giving far greater protection than my previous supplier. Very friendly and professional.

16. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Hi Kim, thank you for taking the time to do us a review. I appreciate the time you've taken to do it. I am thrilled to read you're happy with the service my team have provided you. If there is anything else we can do to help, please get in touch.

All the best, Christian.

Bewertet mit 5 von 5 Sternen

Out of this work support

Northstar have been providing our IT services for almost 10 years now and have done a great job each an every time we need them. Highly recommend them to any business who needs someone they can rely on

10. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Thanks for the review Mat and it is always a pleasure to work with you and your team.

Bewertet mit 5 von 5 Sternen

Fabulous Service!!

I always find Northstar extremely helpful. They go above and beyond to provide support and solutions in an efficient and timely manner. Always a pleasure to deal with. Thank you!

5. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Thank you Sadie for the review and feedback, not only in general but I know how Lucas really pulled out the stops to get your server up and running again, probably against all odds too!

It's always a pleasure to deal with you and your team.

Thank you, Christian.

Bewertet mit 5 von 5 Sternen

Competitive pricing, outstanding service

The Northstar team are knowledgeable, efficient, considerate, and always willing to go the extra mile to help us. Yet their pricing is competitive and the service outstanding.

We have used Northstar for more than 15 years, and we have stayed that long for a very good reason - the service just works and it is way better service than that offered by certain other providers at a much lower price.

I would recommend Northstar IT to anyone looking for access to a proper team of qualified technicians that will keep their computer systems running properly at a sensible price. Unbeatable in my experience.

11. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Thank you Chris for such a wonderful piece of feedback. I will share with the team immediately as I know they will love to read this and from such a highly respected client too. Thank you for all your support of the years, I hope for another 15 ahead!

All the best, Christian.

Bewertet mit 5 von 5 Sternen

Highly recommend

I couldn’t be more pleased with Northstar IT. The engineer that came to install my work PC and WiFi was pleasant, chatty and very professional. He explained everything in detail in my non IT language and answered any questions I had. I’m not a lover of having strangers in my home but he made me relax straight away. They are reasonably priced and I would definitely use Northstar IT again for any equipment and support I need in the future. Thank you Northstar.

5. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Thank you Natalie for your kind words and time to leave this review. I will make sure I pass it onto the team for you.

All the best, Christian.

Bewertet mit 5 von 5 Sternen

Northstar recommendation

We initially used Northstar IT Support for CE plus certification and new equipment to go with this. We subsequently used them for the necessary reaccreditation. They have been excellent, with first class customer service and a great team on the helpdesk for when problems occur.

7. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Northstar IT Support

Thank you Lance for your review. It has been an absolute delight to work with you and your team to date. I am really happy to hear that you continue to be happy with the service my team provide.

If I can help in anyway further, please do let me know.

Christian.

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