National Residential Landlords Association Bewertungen 

3 451
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a tenant who was subletting my property to tourists and was a super host on Airbnb, breaking the leasehold. I could also have been fined by the council. NRLA Advice Line walked me through each... Mehr ansehen

Bewertet mit 5 von 5 Sternen

As a new member of the NRLA and having very little idea of what I needed to do as a private landlord managing property, the advice, especially legal, has been invaluable and highly appreciated. Partic... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

invaluable subscription for any landlord. I recently made enquiries regarding section 8 notice. I was given first class advice from everyone at the helpdesk. In particular SALLY who went out of he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

NRLA ok fees keep going up but so does inflation I guess. However their partner GoodLord should be called OH LORD terrible service not a patch on the previous referencing company used. I have emai... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Dienstleister für Unternehmensverwaltung

Vom Unternehmen geschrieben

We are the UK's largest membership organisation for private residential landlords, supporting and representing over 85,000 members. Our members own and manage around 10% of the PRS, equating to half a million properties. We provide the expertise, support and resources needed for a rental sector that works for all. We represent our members and actively recognise the contribution landlords make to the rental sector and the wider society, in the provision of safe, legal and secure homes.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

3451 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(3 451)

89 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Always very helpful with clear advice…

Always very helpful with clear advice on Some tricky issues

27. April 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

HI Michael - Thanks for taking the time to leave us a review - I will share your comments with the team
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

The NRLA are an amazing organisation to…

The NRLA are an amazing organisation to support people in this field. Every time I receive advice be that by phone or using the resources on line , I am reminded how pleased I am to be a member. Today Maria was particularly helpful and went that extra mile to help me. Thank you Maria!! Highly recommend this organisation.

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Fabienne
Thanks for taking the time to leave us your comments. We are thrilled you are receiving excellent advice from our Landlord Support line. I will pass your feedback on to the team who are always grateful for it
Best wishes
Catherine

Bewertet mit 1 von 5 Sternen

NRLA recommend Taxd for any accountancy…

NRLA recommend Taxd for any accountancy advice but this company is impossible to contact and speak with. When I emailed taxd.co.uk I received an auto response saying the nrla group may not exist. When I go to Taxd's website you have to register and provide a lot of tax information. I quit at this point. I was hoping to use NRLA's Portfolio software along with Taxd services but I'm not prepared to sign up to a service without first confirming they can accommodate my particular circumstances. What is wrong with this world where you can't just talk to someone?

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Phillip
I'm sorry to hear about your frustration in getting in touch with Taxd. Their website here https://www.taxd.co.uk/contact-us has details of how you can contact them, including email, live chat and Whatsapp. If you still have difficulty in contacting them, please get in touch complaints@nrla.org.uk and I will ask them to get in touch with you
Best wishes
Catherine

Bewertet mit 1 von 5 Sternen

Total waste of £125

Total waste of £125. I approached NRLA after paying my subscription with a serious issue. They were not able to offer anything in the way of advice or support and now refuse to refund my payment. Total rip off.

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Nick
Thanks for leaving us a review. Sorry you don't feel your subscription was worth it - I can see we had several email exchanges of advice about your situation and then you cancelled after the cooling off period, so we were unable to offer you a refund.
We are still available to give you further advice should you want it - if you email complaints@nrla.org.uk I will be happy to assist you
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

NRLA offers excellent personal support

NRLA offers lots of vital support in these challenging times. Their helplines give excellent and critical immediate support and breaks that isolation when facing difficulties. Having this access to people who are very experienced and is very reasuring in these demanding times

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Edward
Thanks so much for taking the time to leave us a review. We are thrilled you value our support and I will pass your feedback on to the team
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

So helpfull

So helpfull. Every question answered with clear details and instructions. Delores Diomonde was brilliant, very knowledgeable.
Another query put to bed.

Thank you.

13. April 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Karen
Thanks for taking the time to leave us a review, We are happy you recent enquiries were helpful to you and look forward to assisting you again in the future
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

Spoke with Alex

Spoke with Alex, he bent over backwards to try and helping my situation. His knowledge and experience are second to none. People like Alex, give me confidence to carry on being a landlord. NRLA is an essential service because of people like Alex. Thank you. Best wishes Paul Clarke

13. April 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Paul
Thanks for taking the time to leave us a review. I will pass your feedback on to Alex and the wider team and we look forward to assisting you again soon
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

I have always been able to get an…

I have always been able to get an answer to my queries. They are an invaluable assett for any landlord.

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Rhett
Thanks so much for taking the time to leave us a review. We are pleased you are finding your membership useful. I will pass your comments on to the team who always like to receive feedback!
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

Outstanding Support for Landlord Education

Consistent professional and friendly response to my enquiries during my membership of 16 years,

The clear and concise information given specifically relating to navigation of the Accreditation Courses and to submitting the knowledge gained.

Availability to engage with chosen courses through differing methods of learning.

1. April 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Jane
Thanks so much for taking the time to leave us a review. We ae pleased you are finding your membership useful. I will pass your comments on to the team who always like to receive feedback!
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ Excellent Support and…

⭐⭐⭐⭐⭐ Excellent Support and Professional Service

I had a telephone conversation with Adrian Woolger today and I was very impressed with the level of professionalism, clarity, and support he provided. He explained everything in a clear and helpful way, took the time to answer my questions, and made the whole process very straightforward.

Adrian was polite, knowledgeable, and genuinely supportive throughout. I really appreciate his guidance and the way he followed up promptly with all the information I needed.

Highly recommended service.

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Sadegh
Thanks so much for taking the time to leave us a review. We always appreciate feedback and I will pass it on to the relevant department
Best wishes
Catherine

Bewertet mit 3 von 5 Sternen

NRLA is misleading: advice articles are advertisements for their own products

I have been a member for many years and been mostly happy. In the past year, they have started producing "advice" articles which are (poorly) disguised advertisements for their own products.

At the very minimum, the NRLA should be clear that an article is not impartial professional advice but an advertisement.

Website says: "A truly member-first organisation..."
It is highly misleading and dishonest of the NRLA to claim to serve the interests of landlords when it prioritises pitching products where the NRLA makes money.

For instance, they are constantly plugging their "Portfolio" product when there are many other solutions available that are ignored.

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Parker
Thanks for taking the time to leave us a review. I will feedback your comments regarding our advice articles which are often produced in collaboration with our partners and are genuinely meant to offer our members advice whilst also providing vetted services that may assist our members who need it. In addition to our articles our website contains a full library covering all aspects of being a landlord and are totally ad free.
We do appreciate members feedback and the relevant department will consider your comments.
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

Our NRLA membership has been invaluable

We’ve been members of the NRLA for 3 years. The NRLA membership has been invaluable to us with navigating complex situations. Their advice and support is excellent.

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Claudine
Thanks so much for taking the time to leave us a review. I have passed your comments on to the team who appreciate getting feedback!
Best wishes
Catherine

Bewertet mit 1 von 5 Sternen

Staff do not have any knowledge

Staff do not have any knowledge, they look up everything on their website. They have given me incorrect information several times. I call back and ask the same question a few times and get different answers.

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Louise
I would love to understand your experience further but can't find your membership details. If you would please email me at complaints@nrla.org.uk I would be happy to look into your contacts with us
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

No regrets joining

No regrets joining. Helpline is just awesome 👍

28. März 2026
Bewertung ohne vorherige Einladung
National Residential Landlords Association-Logo

Antwort von National Residential Landlords Association

Thanks so much for taking the time to leave us a review. I have passed your comments on to the team who appreciate getting feedback!
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

The NRLA's invaluable support

The NRLA gives invaluable support in legal difficulties, housing law and regulatrion and it has all the forms and leaflets ever-increasing bureacracy demands of landlords today. The advice line has instantly available expertise and knowledge and is an excellent asset to have on your side as landlords face the onslaught of the vindictive new law. And all for a modest subscription.

26. März 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Thanks so much for taking the time to leave us a review. I have passed your comments on to the team who appreciate getting feedback!
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

had some questins about completing a…

had some questins about completing a tenbancy agreemnt and Petrina was fantatstic extremely paitent and helpful
Credit to the association

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Jorge
Thanks for taking the time to leave us a review. I will pass your comments on to Petrina and the team who always appreciate members feedback!
Best wishes
Catherine

Bewertet mit 1 von 5 Sternen

Takes hours to verfy email contact

When trying to send email contact to NRLA its took 25 verify pictures of buses cycles etc before it would send query

23. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Stephen
Thanks for your feedback. Sorry to hear you have been experiencing trouble. I have emailed you asking to provide some more details on the issue you were having contacting us
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

NRLA

NRLA, very helpful

13. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Alan
Thanks for your review, we are happy you find our landlord support team are helpful. I will pass your comments on to the them!
Best wishes
Catherine

Bewertet mit 5 von 5 Sternen

Fantastic advice line

Fantastic advice line. Quick and easy to use and very informed advisers.

12. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Hi John
Thanks for taking the time to leave us a review. I will pass your comments on to the team who always appreciate feedback!
Best wishes
Catherine

Bewertet mit 1 von 5 Sternen

Portfolio software is poor, and charged after cancellation

trialled their subscription based portfolio portal, which is not worth signing up to imo, its very slow and frustrating, its not worth using. My main gripe for review is, even after cancelling the subscription in the trail period I was charged. When i queried this with NRLA they said i should cancel my subscription and i cant be refunded, so it was a bit of an arrogant response, their cancellation process is not fit for purpose and failed. I am trying again, i hope i dont get charged again.

10. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von National Residential Landlords Association

Dear Ali Raza
I am sorry to hear you have experienced difficulty cancelling Portfolio. I have asked the Team Leader of that department to contact you by email to ensure the issue has been resolved for you
Best wishes
Catherine

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