I had a tenant who was subletting my property to tourists and was a super host on Airbnb, breaking the leasehold. I could also have been fined by the council. NRLA Advice Line walked me through each... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
As a new member of the NRLA and having very little idea of what I needed to do as a private landlord managing property, the advice, especially legal, has been invaluable and highly appreciated. Partic... Mehr ansehen
Unternehmen hat geantwortet
invaluable subscription for any landlord. I recently made enquiries regarding section 8 notice. I was given first class advice from everyone at the helpdesk. In particular SALLY who went out of he... Mehr ansehen
Unternehmen hat geantwortet
NRLA ok fees keep going up but so does inflation I guess. However their partner GoodLord should be called OH LORD terrible service not a patch on the previous referencing company used. I have emai... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are the UK's largest membership organisation for private residential landlords, supporting and representing over 85,000 members. Our members own and manage around 10% of the PRS, equating to half a million properties. We provide the expertise, support and resources needed for a rental sector that works for all. We represent our members and actively recognise the contribution landlords make to the rental sector and the wider society, in the provision of safe, legal and secure homes.
Kontaktinformationen
Suite 323, Tootal Buildings, Broadhurst House, 56 Oxford Street, M1 6EU, Manchester, Vereinigtes Königreich
- 0161 962 0010
- membership@nrla.org.uk
- nrla.org.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Professional, supportive and Friendly
the NRLA are always knowledgeable and go the extra mile in supporting Landlords with information and explanation of procedures.

Antwort von National Residential Landlords Association
First time I have used NRLA after a bad…
First time I have used NRLA after a bad experience using an agent for full management. NRLA have been excellent so far. I phoned and the knowledge of the agent was outstanding and all the downloadable documents are excellent. Thank you .

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First class support
First class support from a very nice lady, so glad I joined.
Thank you

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Great team of professionals
Great team of professionals who support and guide in equal measures.
Always an excellent service whenever I need them.

Antwort von National Residential Landlords Association
Abysmal Tenant Referencing Experience
The NRLA's website states: 'A comprehensive tenant referencing process is not merely a formality but an essential component of risk management for landlords.' I recently reminded them of this when I asked why their own in-house tenant referencing service not only failed to obtain a landlord reference for a prospective tenant, but also made no mention of this in the final report, yet still approved the tenant. I received no response. My repeated phone calls and appeals were ignored.
This leads me to conclude that, while the NRLA talks a fantastically big game, the reality is disappointing. I should add that prior to this I've had good experiences in the past with them, but I am shocked that an organisation dedicated to promoting and protecting landlord interests can be so careless over something as vital as tenant referencing. Their lack of concern has shocked me, and given that they have ignored my query, I suspect it's the case that they have no shame.
NOTE - The NRLA have responded within hours of my posting this review, and would you believe, STILL haven't replied to my emails or returned calls regarding their branded tenant referencing service.

Antwort von National Residential Landlords Association
With the NRLA I know there is always…
With the NRLA I know there is always someone there to advise me and get my back if needed

Antwort von National Residential Landlords Association
Excellent Service from Helen
Excellent Service from Helen
I received outstanding service from Helen. She addressed all of my concerns thoroughly and clearly pointed out the relevant laws and regulations related to my query. Helen was very friendly, understanding, and went above and beyond to help. I truly appreciate her support—thank you!

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Excellent service
I have been a member for many years, and it gives me peace of mind and a backup for when I need advice.

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All of my information is locked away and inaccessible
I asked for a simple name and email user change and after more than three weeks, they haven't managed to get me onto the Portfolio area (where all my property information is locked away). So for three weeks I cannot access / update any information. They say that if the user name changes they have to reload all of the files and folders in the account to the new account! What a bizarre system they have. They have even stopped acknowledging my emails

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So far so good 👍
I have spoken to Amy twice recently and both times she has answered my questions very well and has also had another member of staff call me to answer a query she didn't know the answer to regarding a data issue. Thank you!

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A good balance between free training…
A good balance between free training (for price of membership) and paid for training if you want to go into a topic in more detail.

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Rachel was very pleasant and…
Rachel was very pleasant and Knowledgeable.

Antwort von National Residential Landlords Association
Wrong appliance company has been added to NRLA
I used NRLA's recommended new supplier for Domestic Equipment - Currys to order Two Diswashers & one built in microwave &wasted over ten days & foundout to my horror Currys were more EXPENSIVE than NRLA's former chosen supplier AO.com.
AO.Com website is 10 times better than Currys which is built for retail customers in mind where as AO is built for commercial use.
Currys response to enquiries is hopeless. You get the feeling that it is another Civil Service type of outfit. I lodged a complaint with NRLA but received no response. Worse of all I had to chase Currys via email & telephone calls to get finally a comparable price to AO which turned out to be expensive.It was a TIME WASTING EXERCISE for me to learn this. Therefore I warn anyone wanting to use Currys please stay away,
We have no idea why NRLA chose Currys instead of carrying on with AO. A disgruntled Member of NRLA.

Antwort von National Residential Landlords Association
Excellent clear assistance
I needed advice on the implications of issuing a new tenancy where we had a suspended possession order in place. The NRLA advisor was extremely knowledgeable and clear and the information she gave me made me feel a lot more confident about what I needed to do.
Training with clear value-add
I did Henry's 'Key to Property Investment' 1-day training course last week. I got a load of value out of the course. So much of the content came from Henry's 30 years of personal experience 'in the trenches', which I value a lot because you just can't get that online or in books. I also appreciate the small library of workbooks, spreadsheets and resources he provided about the nuts and bolts of doing property deals. I'm also now part of a group of forward-movers in the property space I can collaborate with, and that's still more value.
Key to Property Investment- highly recommended
I attended the Henry Davis Key to property investment study day this week, the best study day I have attended for ages. I am an experienced landlord and director of a letting agency. Even after 30 years in the business I still learned lots. Packed with information and workbooks, it has already sharpened my approach to my next project. If you are starting out, avoid expensive mentor schemes and start here instead.

Antwort von National Residential Landlords Association
Fire Safety for Landlords
This course covers essential information for landlords and offers valuable content. However, I found the use of distressing footage — specifically live news coverage of the Grenfell Tower fire, including audio of screams and scenes involving individuals in extreme distress — to be highly inappropriate and upsetting. A still image or a more sensitive approach would have conveyed the gravity of the event without causing unnecessary emotional distress.
I was deeply affected by the content and was ultimately asked to leave the session by another attendee, which added to the discomfort. This was by far the most upsetting experience I’ve had on a training course, and I would urge the organisers to reconsider how such sensitive material is presented.

Antwort von National Residential Landlords Association
Advisors knowledgeable, patient angels!
Advisors are very knowledgeable, calm, patient and understanding. This is invaluable in the minefield of landlord rules and regulations. I wish I had become a member years ago.

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my query was dealt with professionally…
my query was dealt with professionally and i received the required information

Antwort von National Residential Landlords Association
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