National Retail Solutions Bewertungen 434

I had a very bad experience with NRS company; after a long wait for a solution, it turned out to be nothing more than a waste of money and time. You end up tied to them, forced to compromise by paying them. I have proof to show what I've been going through with NRS, and I never received a solution for my issues with NRSPOS, NRSPAY, NRSPETRO.

I recently added a Purchase Order (PO) add-on to my system, and I had an excellent experience thanks to the Swarupa.

Joel linares was the gentleman I spike with concerning a new pos register at the peru smoke shop where I work, he was very informative and patient while we worked thru the issue I was experiencing. Would recommend.

wow the customer service was too excellent , we very much appreciate the patience and professionalism of the customer service .

Got it sorted out quick. Mohamed arif took care of all the queries that I had.

I rarely write reviews, but my experience with NRSPLUS has been so infuriating that I feel compelled to share. I initially reached out to their customer service months ago regarding a refund, and the whole process has been nothing short of a nightmare.

Their customer service is a black hole where inquiries disappear without a trace. Despite multiple follow-ups and promises of resolution, I’ve yet to receive a single update on my refund status. It's clear that once they have your money, they have no interest in resolving issues or communicating effectively.

I’ve contacted their support team numerous times and each interaction has been a lesson in frustration. Every response is either a generic template or a complete non-answer. It feels like they’re deliberately avoiding providing any concrete information.

If you’re considering doing business with NRSPLUS, think again. The lack of transparency and accountability is astounding. I would strongly advise against using their services unless you want to experience the same level of incompetence and disregard for customer satisfaction.

In summary: Terrible service, unresponsive support, and zero accountability. Save yourself the headache and look elsewhere.

Mohammed provided Great service and lot of patience and through knowledge of his job.

I just had a call with Joel Linares from NRS since was printer was not working. He was so gentle and nice on the phone while he was assisting me. The call took like 3 minutes. Very fast assistance and my printer started to work again.

Thanks NRS for having Mr. Linares on board. He's the best.

Swarupa
My call was related to set up some feature on my POS and Ms. Swarupa was quick and efficient to give and resolve the issue.
Thank you so much

Mild2Spicy Indian restaurant, very happy with the NRS POS system and terminal, Mohit has done an excellent job and has helped me in every step of the way. I highly recommend NRS and Mohit, to any mom and pop shop or retailer!!

Very polite and patient.
Best experience I've had calling NRS.

Joel is very helpful...he solves the problem easily.
Thank you.

El asesor Milton Pinzon respondió y ayudó con soporte técnico de la manera más eficiente y respetuosa. Muchas felicidades.

Milton is very helpful
He solved our problems easily
Thanks

Everything went good and got good taking care of

Very helpful Mohamed was awesome.

I had problem with the department on my register counter and thank to Mohamed Arief assisted me with my problem. Really good customer service.

Mohamed Arief Made it so easy to install this new cash register. And was very helpful with any questions I had.