NSW CPAP Bewertungen 

product was as expected and reasonably priced.

Staff are very helpful and they had the parts I needed for immediate pickup

Fantastic service great communication and friendly staff I can’t thank Port Macquarie staff enough I will be back thank you Ben
Rob

They can improve communication. I ordered and paid for EXPRESS SHIPPING. it took eight days. No mention from the company that they were in a busy period and their packing etc took ages. When a company offers express shipping I expect my parcel usually overnight delivery or at least the next day. If I’d been made aware of the time delay I would have organised another way to collect.

I went to clinic at Dee why & was helped by Leada, she was very helpful & knowledgeable, thank you

The assistant was quite knowledgeable.
Very helpful and I would recommend the company. Thank you. Also the price was very good.

The staff was very helpful when I rang. Pleasant to talk to.Delivery was two days which is helpful when living a long way from towns.

Promptness and service

I have purchased several CPAP machines from this retailer over the years and all was well until yesterday. David in particular, had been helpful in getting a replacement water reservoir for my ResMed Air 11 to me, which is still under warranty. Yesterday, I went to buy an F&P machine as backup as the ResMed machine's humidifier keeps playing up. I took back an older machine as trade-in for their 10% discount offer. In addition, I wanted to apply my 1745 rewards points, adding up to $155, which the company's message system advised needed to be used by 30 July. For whatever reason, they had split the rewards into several amounts ranging from $5 to $75, totalling the $155. When I asked to apply the total, they said that was against their procedure. Then they applied the $75 discount before deducting the 10%, which further reduced the discount for me, so that instead of $300, I received a discount of $207,40.
Further, the receipt issued was incorrect, so that I could not submit it to my medical fund. The staff member who attended had to go to the back office to ask the manager for every question I asked, including to find out whether they could place the online order for the machine as they had none in store.
It was altogether a very distressing experience, which dragged out to 45 minutes, with my community transport waiting outside.

Very fast on receiving the item. Good service

Very helpful staff at the Grosvenor St centre. They were knowledgeable and helpful and followed up with me when the product came into their store. Thank you.

Mask doesn’t fit nice! You have to tie it so hard that it hurts and leaves a marks on the face.

My cpap unit arrived in super quick time and exactly as I ordered

Goods arrived when they were supposed to.

Helpful, lovely people

Great service by Jeremy at CPAP NSW at Parramatta.

Service was good , had to wait a bit longer than normal to receive product. if received with 3 day you would have got a 5 rating./

Service was quick with excellent product knowledge and subsequent advice.
My only complaint is I was unable to use EFTPOS and had to tap.