Official Statement from NUMA Hyperbaric Oxygen Clinic
NUMA is a CQC-registered, medically regulated clinic led by Dr Nur Ozyilmaz, GMC Specialist Registered Medical Director with over two decades of clinical experience. All aspects of patient care are meticulously supervised by our Medical Director, as reflected in the consistently positive feedback we receive from our patients.
We take all feedback and complaints extremely seriously. Our complaints procedure is fully documented and available to patients both in the clinic and on our website. We have received no verbal or written complaints of the nature described in this review. On the contrary, NUMA has received overwhelmingly positive feedback, demonstrating the trust and satisfaction of our patients.
NUMA is a specialised Hyperbaric Oxygen Therapy (HBOT) clinic. Since 2019, we have delivered over 15,000 hours of HBOT to a wide range of patients. Our safety record is exemplary — we have had no incidents of barotrauma, no cases of oxygen toxicity, and no long-term or lasting adverse effects ever documented or observed in our clinic.
As we have no record of this individual ever being treated at NUMA, and given that an identical false review has appeared under a different name in a different platform, we have sought formal legal advice and are in the process of pursuing appropriate action regarding this defamatory content.
If you are a genuine patient, we encourage you to contact us directly at info@numaoxygen.com or by phone (details available on our website). We will be glad to investigate any legitimate concern. However, based on the evidence above, we firmly believe this review is not from a genuine patient.
We will continue to uphold the highest standards of safety, professionalism, and patient care, and to address any misinformation with transparency and integrity.
NUMA Hyperbaric Oxygen Clinic
6 York Street, London W1U 6QD
www.numaoxygen.com