The NWH Group Bewertungen 500

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Today is Good Friday, a public holiday. My wife just called NWH to ask whether they are collecting. We got straight through to a very helpful and polite customer service rep, who was able to confirm... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We changed our supplier after nightmare previous suppliers. Barry called into our new office on the off chance and I am pleased he did!! Account set up easily and Victoria and the girls in the office... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had a couple of jobs up in Scotland, one just outside of Edinburgh, and another in Loch Lomond. Shaunni facilitated absolutely everything we needed, we had rough access across both sites, everythin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would like to pass on my thanks to the driver who was on Pomathon Road, Penicuik recently. He showed much consideration when driving and slowed down when vehicles were approaching on twists and bend... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Entsorgungsunternehmen
  2. Zuschlagstoffe
  3. Betonlieferant
  4. Müllabfuhr
  5. Recyclingcenter
  6. Sand- und Kieslieferant

Vom Unternehmen geschrieben

Serving the whole of Scotland and Northeast England from ten sites, The NWH Group is committed to creating a sustainable future by improving the social, economic, and environmental wellbeing of its communities. The progressive, second-generation family business provides waste management services to the industrial, commercial and construction industries. Collecting waste with its fleet of trade refuse, skip, tipper, grab and walking floor articulated vehicles, it transports materials to its own recycling facilities where they are transformed into high value products such as cardboard, paper, washed sands, biomass for energy and animal bedding.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

500 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 5 von 5 Sternen

Remarkable customer service

Today is Good Friday, a public holiday. My wife just called NWH to ask whether they are collecting. We got straight through to a very helpful and polite customer service rep, who was able to confirm not only that NWH are operating today, but the exact time they'd called at her dental practice and precisely what items had been uplifted. Remarkable service!

3. April 2026
Bewertung ohne vorherige Einladung
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Antwort von The NWH Group

Hi Gordon, thank you so much for your kind words, especially on a bank holiday! We know how important reliable service is so it’s fantastic to hear our team could provide clear, detailed information when you needed it.
We’ll be sure to pass your lovely feedback on to our customer service team.

Kind regards
NWH Group

Bewertet mit 5 von 5 Sternen

Struggling to get a 40 yard skip from…

Struggling to get a 40 yard skip from our supplier, Rang NHW spoke to Rachel opened account and skip was on site next day. :)

4. März 2026
Bewertung ohne vorherige Einladung
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Antwort von The NWH Group

Hi Barry, Thank you for the great feedback! We know how frustrating it can be trying to source things at short notice, so we're really glad Rachel and the team were able to help.
Kind regards
NWH Group

Bewertet mit 5 von 5 Sternen

A new customer is impressed

As a new customer to NHW we have had a superb experience, with excellent knowledge and communication throughout the contract from Rachel Morrison

25. Februar 2026
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Antwort von The NWH Group

Hi Kris, thank you so much for your kind feedback and for choosing NHW. We are delighted to hear you’ve had such a superb experience.
We will be sure to pass your lovely comments on to Rachel.
Kind regards
NWH Group

Bewertet mit 4 von 5 Sternen

After signing up with Great Western…

After signing up with Great Western Recycling in December we received lots of conflicting dates and days for collection as well as the incorrect fortnightly cycle. After much frustration I contacted NWH directly and have now at last been given the correct dates and schedule. Organ Grinder & Monkey spring to mind!

25. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von The NWH Group

Thank you for your feedback! We are really pleased to hear that the correct collection dates and schedule have now been confirmed and everything is running as it should.

Kind regards
NWH Group

Bewertet mit 5 von 5 Sternen

Considerate driving.

I would like to pass on my thanks to the driver who was on Pomathon Road, Penicuik recently. He showed much consideration when driving and slowed down when vehicles were approaching on twists and bends. As an elderly driver I found this to be very polite and considerate. 😃😃

3. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von The NWH Group

Hi Jane, thank you very much for your kind message. We are pleased to hear our driver showed such care and consideration, and your comments will be shared with the team. Feedback like this is greatly appreciated.

Kind regards
NWH Group

Bewertet mit 1 von 5 Sternen

Sadly employs at least one shocking driver

The majority of your drivers are perfectly reasonable and competent professionals but the driver of your skip lorry reg T24 NWH who was driving along ferry road this morning his an absolute menace on the road. Doesn’t give way to the right at roundabouts and forces other road users, myself included to break while he uses is entirely huge lorry that’s surrounded in steel or cast iron “protectors” aka ram shields to bully his way through traffic knowing fine well that more vulnerable road users don’t stand a chance but to take evasive action so he can come through. PS the tires on the rear of that thing looked like the tread at the rear is away, may want to check on those (as well as asking your driver if he’s aware of the Highway Code)

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von The NWH Group

Morning Andy, thank you for taking the time to provide this feedback.
We are pleased to hear your positive comments about the majority of our drivers, but we are concerned by the issues you’ve raised regarding this particular incident.

We take road safety extremely seriously. The behaviour you have described does not reflect our company standards or expectations, and we will be carrying out a full investigation into the matter.
We appreciate members of the public raising concerns so they can be addressed promptly.

Kind regards
NWH Group

Bewertet mit 4 von 5 Sternen

Our account manager Siobhan in…

Our account manager Siobhan in Edinburgh has been exceptional in servicing our new account. Her response time is great and the resolution of teething problems has been excellent. Highly professional.

27. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Trusted Supplier

NWH Group have always been very helpful with all our project needs, specifically Siobhan Gajree who always goes the extra mile to deliver excellent customer service. We have found them to be competitive and flexible which suits our varied projects and will continue to work with them in the future without hesitation.

4. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy to deal with, helpful and friendly

Rachel was absolutely outstanding. Her customer service was fantastic right from the word go. Communications all positive and the process very easy. Looking forward to a lasting relationship with NWH moving forward.

31. Oktober 2025
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Antwort von The NWH Group

Thank you for the great feedback Coral. Rachel will be thrilled to hear this, and we’re so pleased the process was smooth and positive. We look forward to a long and successful relationship with you.

Kind regards
NWH Group

Bewertet mit 5 von 5 Sternen

Definitely Recommend

We changed our supplier after nightmare previous suppliers. Barry called into our new office on the off chance and I am pleased he did!! Account set up easily and Victoria and the girls in the office are fab to deal with!! Special shout out to Siobhan (apologies if the name is spelt wrong) who sorted me a 12 yrd skip out at 20 past 4 on a Friday to be delivered the next morning. Superstar!!

5. September 2025
Bewertung ohne vorherige Einladung
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Antwort von The NWH Group

Thank you for such a great review Claire. We are really glad Barry, Siobhan and the team were so helpful. We really appreciate your trust and look forward to working with you going forward.

Kind regards
NWH Group

Bewertet mit 5 von 5 Sternen

Shaunni sorted the job out!

We had a couple of jobs up in Scotland, one just outside of Edinburgh, and another in Loch Lomond. Shaunni facilitated absolutely everything we needed, we had rough access across both sites, everything was on time, we were kept up to date constantly and any amendments that were needed Shaunni sorted for us. Honestly, top job, I couldn’t recommend enough!

7. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von The NWH Group

Thank you so much for this fantastic feedback Damian. We are delighted to hear how smoothly everything ran across both sites, despite the challenging access.
We truly appreciate the recommendation and kind words regarding Shaunni and look forward to working with you again.

Kind regards
NWH Group

Bewertet mit 5 von 5 Sternen

Not used often, but great experience when we do

Not often we use NWH, but whenever we do Shaunni Kingwell is incredibly helpful, very attentive, efficient and goes the extra mile to make sure the service requested is fulfilled in a timely manner. Will continue to use when the opportunity arises.

20. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von The NWH Group

Thank you for taking the time to share this feedback Sam. We are really pleased to hear about your positive experience with Shaunni, she consistently goes above and beyond, and your comments reflect that perfectly.
We appreciate your continued trust and look forward to supporting you again when needed.

Kind regards
NWH Group

Bewertet mit 5 von 5 Sternen

Buying Manager

Just started using the NWH Group as a site waste disposal company on one of our new Edinburgh projects and thought I would let you all know that from the start of my first conversation with Amanda Knox and the Edinburgh Team, they have been faultless in covering all our waste disposal requirements on this project.

Tam Chappell, Sharkey

20. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We have been using NWH on our project in Cockenzie.…

We have been using NWH on our project in East Lothian since Nov 24. The service all round has been excellent and their online portal has been a great asset for our sustainability and compliance reporting. All the required information in one handy place. Shaunni has been our contact for the last 6-months or so and has been fantastic to deal with. All requests and queries are handled quickly and effectively.

17. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service!

We have used NWH for some time now and Amanda is always very helpfull and responsive to any skips required or changed over. Great service.

15. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Staff Review

Amanda Knox account manager at NHW is always extremely helpful and has fast response time which is really appreciated in the industry that we work in.

15. Oktober 2025
Bewertung ohne vorherige Einladung

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