Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Received expensive light which did not work. They would not send a replacement or even a replacement proprietary part/controller so I could have it repaired by a lamp repair shop. Canned responses an... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The worst! What I ordered was stylish and looked like high-quality material maybe a mix of cotton and linen what I got was a cheap print on supercheap material. It would be too embarrassing to even gi... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered the magnetic lashes as the video showed a woman simply blinking to drop them into place, and a guarantee that they would refund if not completely happy. I was not completely happy; far f... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Sizing is WAY off on puffer coats for dogs. 2XL for beagle as recommended isn't even close! 3 weeks for delivery from China (NOT disclosed in the purchase). Did mange to uncheck the subscription bo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Einkaufen & Mode

Vom Unternehmen geschrieben

⭐⭐⭐⭐⭐ 4.8/5 - Oak & Hearth Official Site. Find The Products You Love For Less. Check Out Todays Deals. Shop & Receive Up To 45% Off Today! Fast & Reliable Shipping. Incredible Savings! Shop Great Brands. Latest Trends At Unbeatable Prices.


Kontaktinformationen

1,3

Ungenügend

TrustScore 1.5 von 5

161 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

SCAM

Bought one bag back in November and just realized they’ve been charging me every month since this for NOTHING in return. SCAM.

2. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I just noticed a charge for 18.33 on my…

I just noticed a charge for 18.33 on my credit card the name of the company is Oak and Hearth LLC with a phone number 702 area code called the number and someone answered he said that it was not his company. called my credit card company and on 2/5/23 I purchased a bag. Have been being charged 18.33 a mo for 7 mo. twice in June. put in a dispute

12. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Oak & Health is nothing but fraud and…

Oak & Health is nothing but fraud and scam.

I purchased a $24.99 bag from Oak & Health on 10-24-2022. I did not receive notification of membership or agree to the charging of $18.33 as membership fee. I didn't realize they were changing $18.33 per month starting from 10-28-2022. They even speed up the monthly payment date every month, from the 28th of the month in 2022 to 13th in May of 2023. In May they charged two monthly fee of $18.33, 5-13-23 and 5-28-23 and moved the next payment date up to 6-11-2023. In total they charged $18.33 * 10 = $183.30 to my credit card before I realized the fraud and called them to stop the practice. Company such as Oak & Health which charges a monthly fee unauthorized after the initial purchasing is a fraud company. This kind of practice needs to be stopped and punished. The company claimed that their notification did ask for agreement of monthly membership fee from customers. If that is the case then it seems like they have intentionally hide their verbages on monetary amount and conspired to scam their customers out of paying monthly fees. In addition, how do they explain the speeding up of the payment dates and begin to charge two monthly fees in May of 2023?

I request that they return the unauthorized $183.30 to me, and their unethical practice need to stop. I hope BBB can help to stop this kind of scam from this company so other customers will not experience the same fraud. ​Judy

24. Oktober 2022
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Every customer that signs up for our membership receives a welcome email with information about the benefits, how to use it, and how to cancel it. Also, at checkout, when the membership is offered the terms are visible for everyone to review and decide to join or not. Additionally, in order to checkout, every customer whether they become a member or not has to review the terms of service and check the box to complete their purchase.

Please email oakplus@oakandhearth.com for further assistance

Bewertet mit 1 von 5 Sternen

Scammers

Scammers. Don't buy anything, they will charge you ongoing monthly for a 'membership' that you never agreed to. Do not engage with this company

19. Juni 2023
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Every customer that signs up for our membership receives a welcome email with information about the benefits, how to use it, and how to cancel it. Also, at checkout, when the membership is offered the terms are visible for everyone to review and decide to join or not. Additionally, in order to checkout, every customer whether they become a member or not has to review the terms of service and check the box to complete their purchase.

Please email oakplus@oakandhearth.com for further assistance

Bewertet mit 1 von 5 Sternen

Oak & Hearth nothing but fraud

Oak & Hearth scheme seemed to work on numerous consumers. I fell for it just like many others. The way they explained that they sent an welcome letter explaining everything, is an utter lie. That never happened. If they sent emails and communicated with me, then I wouldnt be here today. I would have cancelled that account long time ago. Not to mention, if I had been their valued member, then how come in last 7 months they didnt send a single promotional or advertising email? They were so quiet. Perhaps sending such email would trigger a suspicion on my end! I am not the scammer here. I never used whatever service they said I signed up for. I dont even want my $169 back, I want them to accept their unethical business tactics and to stop deceiving people and stop lying and stop stealing. Period!

5. Juni 2023
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Every customer that signs up for our membership receives a welcome email with information about the benefits, how to use it, and how to cancel it. Also, at checkout, when the membership is offered the terms are visible for everyone to review and decide to join or not. Additionally, in order to checkout, every customer whether they become a member or not has to review the terms of service and check the box to complete their purchase.

Please email oakplus@oakandhearth.com for further assistance

Bewertet mit 1 von 5 Sternen

Scam subscription to nothing? Unsolicited

ZERO actually. I do not even remember what I bought from this company! However they have charged my credit card for a "subscription" every.month. $25 and change...different each month. June 4th 7th "subscription" and $42.07 in December 2022. I have no idea what the subscription is for? What the heck are taking my money. Just spotted on a Cc review. I see the BBB has lots or same complaints. I agreed to no subscription just like everyone else. I think we all need to hit social media heavily and put these suckered out or business for scamming!!! Diane

27. Dezember 2022
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Every customer that signs up for our membership receives a welcome email with information about the benefits, how to use it, and how to cancel it. Also, at checkout, when the membership is offered the terms are visible for everyone to review and decide to join or not. Additionally, in order to checkout, every customer whether they become a member or not has to review the terms of service and check the box to complete their purchase.

Please email oakplus@oakandhearth.com for further assistance

Bewertet mit 1 von 5 Sternen

Scammers. I would have given them a Zero rating…

I would have given them a Zero rating if it was available.
This company should be shut down for Scam.
I do not remember buying anything from them yet they collected money from my bank account for 1 year — from April 2022 to May 2023.
They cannot even tell me what I bought that warranted such monthly deduction about $18.00 from my account. I never subscribed to anything and I do not know how they got my account information. I just called my bank to report the scam. This scammers should be investigated. They are not above the law. They are a financial threat to the public.
Linda Esumei

5. Mai 2023
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Every customer that signs up for our membership receives a welcome email with information about the benefits, how to use it, and how to cancel it. Also, at checkout, when the membership is offered the terms are visible for everyone to review and decide to join or not. Additionally, in order to checkout, every customer whether they become a member or not has to review the terms of service and check the box to complete their purchase.

Please email oakplus@oakandhearth.com for further assistance

Bewertet mit 1 von 5 Sternen

Scammers

Scammers. Bought dog coats in December. Charged 18.33 monthly since them for a membership. No email was sent welcoming me to the membership. They owe me over $100.00 never order from them. Liars and thieves. Enjoy my $. . .

17. Mai 2023
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Every customer that signs up for our membership receives a welcome email with information about the benefits, how to use it, and how to cancel it. Also, at checkout, when the membership is offered the terms are visible for everyone to review and decide to join or not. Additionally, in order to checkout, every customer whether they become a member or not has to review the terms of service and check the box to complete their purchase.

Please email oakplus@oakandhearth.com for further assistance

Bewertet mit 1 von 5 Sternen

SCAMMERS!

SCAMMERS!! I bought 2 bags and then was charged for a monthly membership of AUD 27. They have robbed me of over 220 Australian dollars. I am now reading this has happened to multiple other customers and the standard reply is that the customers agreed to it. I have 3 emails about my purchase from them (I keep all my emails) and none of them mentioned membership which I would have never agreed to.

25. Oktober 2022
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Every customer that signs up for our membership receives a welcome email with information about the benefits, how to use it, and how to cancel it. Also, at checkout, when the membership is offered the terms are visible for everyone to review and decide to join or not. Additionally, in order to checkout, every customer whether they become a member or not has to review the terms of service and check the box to complete their purchase.

Please email oakplus@oakandhearth.com for further assistance

Bewertet mit 4 von 5 Sternen

Love the mop I ordered

Hi I got the mop i ordered. It took about 3 weeks. The package was in good shape when it arrived so nothing was broken. The mop works really well. I was sceptical at first but as I started cleaning my walls I realized how useful it really was. I really like the fact that I dont have to put my hands in water anymore. Good job oak and hearth. I love my new mop.

15. Mai 2023
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Thank you for your review and so happy that you are enjoying it

Bewertet mit 1 von 5 Sternen

I was scammed....a monthly membership…

I was scammed....a monthly membership ship fee hit my account once I purchased a product. I did not sign up for a membership fee. The product I thought I was buying at a good price has now cost me double of what I paid for the membership fee that I did not agree too. Why would I pay $27.41 a month to be a member. I would put that into my Xmas fund rather than a membership like this. Thieves!

12. Mai 2023
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Every customer that signs up for our membership receives a welcome email with information about the benefits, how to use it, and how to cancel it. Also, at checkout, when the membership is offered the terms are visible for everyone to review and decide to join or not. Additionally, in order to checkout, every customer whether they become a member or not has to review the terms of service and check the box to complete their purchase.

Please email oakplus@oakandhearth.com for further assistance

Bewertet mit 4 von 5 Sternen

Handy-dandy!

It has been really handy for fitting the extra stuff that doesn't fit into my bag.

29. März 2023
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Thank you for your review and enjoy your bag

Bewertet mit 5 von 5 Sternen

I'm so satisfied!

Light weight and folds flat to about 10 inches wide and Fits in purse or luggage.

20. April 2023
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Thank you so much for your review.

Bewertet mit 5 von 5 Sternen

One of a kind!

I love how it zips to a smaller size or can be expanded.

27. April 2023
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Thank you so much for your review.

Bewertet mit 5 von 5 Sternen

Just don't overpack!

It came in full size and I was able to get it into its small pocket size without ruining the zippers. I think it's going to be a great bag if you don't overpack it.

21. April 2023
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Thank you so much for your review.

Bewertet mit 1 von 5 Sternen

Complete scam

Complete scam. I bought a bag for $22, then they claim I signed up for a membership for $18.33 monthly indefinitely. I looked at all of my email interactions with them, and there is nothing about this. As if I would want a membership for almost the cost of the cheap bag I bought every month. Total scam. Should be illegal.

18. November 2022
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Every customer that signs up for our membership receives a welcome email with information about the benefits, how to use it, and how to cancel it. Also, at checkout, when the membership is offered the terms are visible for everyone to review and decide to join or not. Additionally, in order to checkout, every customer whether they become a member or not has to review the terms of service and check the box to complete their purchase.

Please email oakplus@oakandhearth.com for further assistance

Bewertet mit 1 von 5 Sternen

SCAM ALERT!

If you order from them you are automatically signing up for a monthly membership fee of close to $20.00. When you try to get that removed and credited, they just send a premade template saying I opted for this... (Never would I), SCAM ALERT! NEVER BUY FROM THEM!!!! BBB is next!

18. April 2023
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Every customer that signs up for our membership receives a welcome email with information about the benefits, how to use it, and how to cancel it. Also, at checkout, when the membership is offered the terms are visible for everyone to review and decide to join or not. Additionally, in order to checkout, every customer whether they become a member or not has to review the terms of service and check the box to complete their purchase.

Please email oakplus@oakandhearth.com for further assistance

Bewertet mit 1 von 5 Sternen

Scammers who take monthly payments illegally!

Made 1 purchase in Sept2022 and unbeknown to me, a monthly amount of USD$18.33 has been taken out of my account since. That’s AU$27.19 x 7 transactions!

Nowhere did I sign up for what the company claim is a membership. When questioned, the company have tried to tell me it was in the terms and conditions but the example they have sent me is not what I saw at point of sale. Very sneaky! No transaction ID on my bank statements either until the very last one which is what tipped me off.

I always do due diligence with online shopping, check all terms and conditions and nothing was untoward at point of sale!

Stay away, scammers!

29. September 2022
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

Every customer that signs up for our membership receives a welcome email with information about the benefits, how to use it, and how to cancel it. Also, at checkout, when the membership is offered the terms are visible for everyone to review and decide to join or not. Additionally, in order to checkout, every customer whether they become a member or not has to review the terms of service and check the box to complete their purchase.

Please email oakplus@oakandhearth.com for further assistance

Bewertet mit 1 von 5 Sternen

They are charging my bank account and I…

They are charging my bank account and I never ordered from them ! Calling my bank

28. März 2023
Bewertung ohne vorherige Einladung
O&H -Logo

Antwort von O&H

You placed an order yesterday (3/27) for a mop from us. Your order number is 20227255. If you would like to cancel your order please email us at hello@oakandhearth.com

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr