It made us very sad to hear that Chris is leaving the company for over 10 years ago. My wife was in the very top job and we bought everything we had barbecues for our son and daughter and myself we... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I needed help with purchasing a Big Green Egg and accessories for a birthday present which I had left rather late! Darren was brilliant with advise, giving different options as some of the items wer... Mehr ansehen
Ordered Kettler Foxley furniture from Oaktree garden centre over the phone excellent service from Gina told us we would be informed of delivery within 30 minutes we had a call from Katie told us say n... Mehr ansehen
We ordered a 4 piece seat dining set which was a bit out of the norm. The sales lady accommodated our requirements, with some discount. Furniture was delivered when we requested some 3 hours from th... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Oaktree Garden Centre: Your Green Oasis 🌿🌼 Discover the ultimate destination for outdoor living! Whether you’re an amateur gardener or a seasoned pro, we’ve got you covered. Here’s why Oaktree is your ideal choice: Largest Showroom: Explore the UK’s largest Garden Furniture & BBQ showroom. From elegant dining sets to cosy loungers, find the perfect pieces for your outdoor haven. Expert Horticultural Advice: Our own nursery team offers acres of plants and expert horticultural advice. Cultivate your green dreams with confidence. Family-Run Excellence: Oaktree is more than a business—it’s a family legacy. We’re conveniently located in Berkshire between Bracknell and Ascot, making us easily accessible from across the south and London. Transform your outdoor space with Oaktree. Your garden awaits!
Oaktree Garden Centre
Vom Unternehmen geschrieben
- Garden Furniture & BBQ Price Commitment
- Bringing you the lowest online prices Everyone wants a bargain, great service and speedy delivery! If you are looking to buy new garden furniture or the latest gas BBQ at the lowest price possible talk to us. We always do our best to bring cheap online prices to you while offering you the service and back up you would expect from a large family run garden centre and nursery.
- Seen It Cheaper
- Just give us a call on 01344 578333
Kontaktinformationen
Brockhill, RG42 6LH, Bracknell, Vereinigtes Königreich
- 01344 578333
- shop@oaktreegardencentre.com
- oaktreegardencentre.com
4,7
Hervorragend
2120 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Never received my order
Never received my order, emailed the company they never got back to me.
13. Juli 2026
Antwort von Oaktree Garden Centre
Thank you for taking the time to leave this feedback, and we're sorry to hear you're unhappy. We've checked our courier's tracking for order and it shows the parcel was delivered on Tuesday 14th July, with photo confirmation at the delivery address. We're sorry if you didn't hear back from us — we will contact you directly shortly to get this resolved.
Following our investigation, we can confirm the order was delivered to the delivery address provided at checkout, with photo confirmation from the courier.
We understand your frustration; however, the delivery address used was the one submitted with the order, making this situation unfortunately outside of our control. The parcel was successfully delivered in accordance with the details provided.
We also received your email shortly after our customer service team had closed for the weekend, and this review was posted before we had the opportunity to investigate and respond on Monday.
Very pleased with the quality of the…
Very pleased with the quality of the garden furniture. Slight hiccup with delivery but issue dealt with swiftly by team
9. Juli 2026
Very happy with service
Very happy with service - products arrived promptly and as expected. Very reasonable price. Would recommend.
1. Juli 2026
Package came promptly and well packed.
1. Juli 2026
I placed an order on line and had an…
I placed an order on line and had an email the next morning to say my order was ready to collect instore. When I went to collect my order from the garden furniture department they two guys where very helpful.
29. Juni 2026
Good purchase experience
Ordering was straightforward, delivery was prompt, and the items were exactly as required
1. Juli 2026
Good quality product
Good quality product. Tilting Sun umbrella with granite base. Good information regarding weight of stand needed for size of umbrella.
Efficient up to date information about delivery.
29. Juni 2026
The parasol arrived very promptly and…
The parasol arrived very promptly and was a very good quality. Very pleased with item and service.
26. Juni 2026
Delivered quickly and organised well
Delivered quickly and organised well. Excellent price
19. Juni 2026
Negligible customer service
The products that I ordered arrived promptly etc but Oaktree have neglected to respond to my queries about one of the products where the quality of the product isn't great. I have bought a decent amount of accessories and consumables from them since my original purchase, but will be going elsewhere in future.
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Oaktree Garden Centre
We are truly sorry that your follow-up emails went unanswered. That is not the standard of customer service we hold ourselves to, and we completely understand your frustration — especially as a returning customer who has supported us with multiple purchases.
We've since been in touch directly to apologise, and our BBQ specialist has responded with the product information you needed. We hope the response has been helpful.
We'd love the opportunity to welcome you back one day and show you the level of service you should have received from the start.
Exceptional service from start to…
Exceptional service from start to finish with the BBQ delivered in less than 2 days, not forgetting the very competitive price
4. Juni 2026
All good,no issues
26. Mai 2026
Easy to use website and quick correct…
Easy to use website and quick correct delivery - ringing them directly more difficult but did get answer to my query eventually
5. Juni 2026
Excellent communication about our BBQ…
Excellent communication about our BBQ and when it will be delivered right down to the driver who helped me to move it up some stairs onto my decking.
28. Mai 2026
The chairs arrived moldy
The chairs arrived moldy. The box was clearly compromised. Their customer service team only cared about their own refund from Four Seasons (the furniture company) and have don’t nothing to help the situation.
4. Juni 2026
Antwort von Oaktree Garden Centre
Thank you for your review, Mandy, and we're truly sorry about the condition your chairs arrived in — receiving mouldy furniture in a damaged box is completely unacceptable and not at all the experience we want for our customers.
We also want to apologise for the way this was initially handled. You should have been our priority from the outset, and we're sorry that wasn't the case.
We've been in touch directly and have now raised a full claim with Four Seasons on your behalf. We're actively chasing a resolution and will be back in touch as soon as we have an update. Thank you for your patience — we're determined to put this right.
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