Great to deal with from start to finish. Always helpful on the phone and all costs/ delivery information communicated clearly. Delivery driver fills up our oil tank and you wouldn't even know he'd bee... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
When I email with a query the staff in the Forfar branch are always very quick at coming back to me. I have a caravan that needs to be moved out of the way before I get an oil delivery, so I require a... Mehr ansehen
Unternehmen hat geantwortet
Brilliant service from Oilfast Inverness ! Ordered heating oil afternoon of the 12th / it was delivered morning of the 13th ! Can’t fault that for speed ! My previous supplier I would wait over a wee... Mehr ansehen
Unternehmen hat geantwortet
Nice people to deal with who we trust to give us the most competitive price when placing our order. Delivery made promptly on the agreed date. Easy to make payment.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Oilfast is one of Scotland's leading independent heating oil suppliers, providing reliable fuel deliveries to homes, farms and businesses across the country. With a growing network of local depots and decades of industry experience, we combine nationwide buying power with local knowledge to deliver the high standards of service our customers expect. From rural communities and agricultural customers to households and businesses, we work hard to ensure fuel is delivered safely, efficiently and at competitive prices. We understand how important reliable heating is, particularly during Scotland's colder months. That's why our team is committed to making the ordering process as straightforward as possible, offering dependable deliveries, helpful customer support and practical solutions to help customers manage their fuel requirements throughout the year. At Oilfast, we are proud to support the communities we serve, building long-term relationships based on trust, reliability and excellent customer service. Whether you're a long-standing customer or ordering from us for the first time, our goal is simple: to provide a professional, dependable service that helps keep Scotland warm.
Kontaktinformationen
Nethan St, ML1 3TF, Motherwell, Vereinigtes Königreich
- 01698 537 152
- marketing@oilfast.co.uk
- oilfast.co.uk
4,8
Hervorragend
272 Bewertungen
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Friendly members of staff
Friendly members of staff, quick deliveeya and reasonable prices!
29. Jänner 2025
Bewertung ohne vorherige Einladung
Excellent service all round
Excellent service all round from ordering to fast, efficient and respectful delivery. Competitive prices.
17. Dezember 2024
Bewertung ohne vorherige Einladung
Always pleasant on the phone and the…Pleasant people to deal with
Always pleasant on the phone and the drivers tidy and helpful. I have used Oilfast since I have had oil installed.
Competitive prices.
17. Dezember 2024
Bewertung ohne vorherige Einladung
Excellent Service
Jane Ewing is superb. Her customer service is outstanding and the drivers are also wonderful getting the oil to all my oil group members no matter the weather, even in the recent storm. I have a lot of elderly people in the group and they are always grateful for the excellent service provided by Oilfast.
24. Jänner 2025
Bewertung ohne vorherige Einladung
Good price excellent service
Good price excellent service
4. Dezember 2024
Bewertung ohne vorherige Einladung
Love Oilfast
Love Oilfast
They really do deliver fast at reasonable/best deal
And if you run out you can buy plastic 5 litre tanks frim the office to see you through
Brilliant friendly snd appatrntly avleays available / phoned them middle of night by mistake .. they could not have been nicer
Brilliant
Mamy thanks
5. Februar 2024
Bewertung ohne vorherige Einladung
1000 litres ordered on 2nd January with…
1000 litres ordered on 2nd January with a forecast delivery of 3 days. I left two messages asking for a call back. Response was that my address is inaccessible to a four wheel tanker and that an extra fee will be charged for delivery on a small vehicle. Although we live in a remote area, we are regularly visited by other vehicles including large garbage trucks and other oil suppliers.
20. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Oilfast
Hi John,
Thank you for taking the time to leave your feedback.
We are sorry to hear that your experience did not meet your expectations. We understand how frustrating delays and changes to delivery arrangements can be, particularly during the winter period.
We are also disappointed to hear that you felt your enquiries were not responded to appropriately. Customer service is extremely important to us, and we continually review our processes to ensure we provide the high standards our customers expect.
Thank you for bringing these concerns to our attention.
Kind regards,
The Oilfast Team
Ordered oil in 30th December 2024 and…
Ordered oil in 30th December 2024 and still not delivered 14th January 2025 😂 oil fast ain’t so fast. Hope i will get it soon and definitely searching for better companies! I called them few times and they just don’t care
14. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von Oilfast
Hi Amber,
Thank you for taking the time to leave a review.
We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when waiting for a delivery, particularly during the busy winter period.
We are also disappointed to hear that you felt unsupported when contacting us, as providing excellent customer service is extremely important to us.
Thank you for your feedback, which helps us continually review and improve our service.
Kind regards,
The Oilfast Team
Quick delivery
Very quick delivery as we were virtually out of heating oil.
25. November 2024
Bewertung ohne vorherige Einladung
Reliable company who do their best to help
Was impressed as ordered oil and asked for delivery quickly and two days later got delivery. Also staff are always welcoming when I phone to order.
18. Dezember 2024
Bewertung ohne vorherige Einladung
Excellent prompt service as usual!
Excellent prompt service as usual!
5. Dezember 2024
Bewertung ohne vorherige Einladung
Phone operators helpful and efficient…
Phone operators helpful and efficient and give accurate information. Payment easy. DElivery always on time.
THANK YOU AND HAPPY CHRISTMAS
6. Dezember 2024
Bewertung ohne vorherige Einladung
friendly prompt service
13. Dezember 2024
Bewertung ohne vorherige Einladung
The company is very professional at…
The company is very professional at every level. Unusual to find this in this day and age.
2. Dezember 2024
Bewertung ohne vorherige Einladung
Efficent service everytime
Efficent service everytime. Always delivered within a week of order.
6. Dezember 2024
Bewertung ohne vorherige Einladung
Great service
Very helpful and pleasant to deal with. The drivers are always very considerate and respectful. Deliveries are prompt too.
20. Dezember 2024
Bewertung ohne vorherige Einladung
Great service but having to guess how…
Great service but having to guess how much domestic oil to order and having to pay upfront is a pain. Would prefer just to fill tank and be invoiced just like electricity or gas. Will continue to shop around until I find a company that can accommodate.
16. November 2024
Bewertung ohne vorherige Einladung
Delivered on time at a good price
Delivered on time at a good price. Good communication throughout.
27. November 2024
Bewertung ohne vorherige Einladung
Can thoroughly recommend Oilfast
Can thoroughly recommend Oilfast, superb service every time, both in price and delivery time, thank you.
7. November 2024
Bewertung ohne vorherige Einladung
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