At our first order we received the products in bad condition , a lot of them could not be sold. Worth to mention that the supplier explained their handling conditions in details and everything was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I've ordered from Omakase Wholesale many times now, and I've had **zero issues**. Their pricing is very competitive, the staff is always incredibly responsive, and invoices are sent over quickly... Mehr ansehen
Unternehmen hat geantwortet
It's our second order with omakase. They are very understanding & helpful. They are very responsive as well. Parcels that we received are very well packed , securely without any damage. Received on ti... Mehr ansehen
Unternehmen hat geantwortet
I have placed several orders now with Omakase for my eCommerce business. It has been a very pleasant experience. The staff are prompt and friendly. The orders were executed smoothly from quotation to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
BtoB wholesale platform from Japan. Skin care products/ Cosmetics, Food & Snacks etc. Japanese labelling & Packaing - just like shopping at the stores in Japan. Barrier-free communication. We ship worldwide by DHL /Air Cargo /Container(FCL) or Pick-up.
Kontaktinformationen
22-17 Nakazawa Chou, Chuo-ku,, 430-0904, Hamamatsu, Japan
- +81535828200
- info@omakasejp.com
- omakasejp.com
4,7
Hervorragend
112 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
we received the products in bad…
At our first order we received the products in bad condition , a lot of them could not be sold. Worth to mention that the supplier explained their handling conditions in details and everything was packed correctly from their side. Our forwrader confirmed that it was their (forwarder's) bad handling and partially compensate us. We continue our cooperation with Omakase and even increase our orders and range of products . Thank you for your good work .
9. Juni 2026
Antwort von Omakase Japan Wholesale Platform
Thank you for sharing your feedback. We’re sorry to hear that some of the products did not arrive in the condition expected.
This shipment was arranged through UPS using the customer’s own shipping account, rather than our usual DHL service. Nevertheless, when the issue was brought to our attention, we did our best to support the customer and provided a special discount as a gesture of goodwill.
We truly appreciate that the customer has continued to place a second order with us. We understand that additional fragile-handling instructions have been requested with UPS for the new shipment, and we sincerely hope everything arrives safely and in excellent condition.
We always value our customers’ experience and will continue to do our best to provide professional, responsive, and thoughtful customer service whenever support is needed.
The level of service is very high
The level of service is very high! Staff are very polite and professional. Thank you!
14. Juni 2026
Antwort von Omakase Japan Wholesale Platform
Thank you so much for your kind words and wonderful review!
We’re delighted to hear that you were happy with the level of service and that our staff made a positive impression. Your feedback means a great deal to our team and motivates us to continue providing the best possible experience for every customer.
Excellent Service, Fast Shipping, and Competitive Prices!!!
I had an excellent experience with Omakase Wholesale Japan. Their team was incredibly professional from the very beginning. They answered my email inquiry promptly and quickly continued the conversation via WhatsApp, making the entire process smooth and hassle-free.
Unlike many other wholesale websites, their shipping costs were very reasonable and not exaggerated. Even more impressive, my order arrived just three days after it was shipped.
The product prices are also extremely competitive compared to other Japanese suppliers and wholesale platforms, making them an outstanding choice for anyone looking to source products from Japan.
I will definitely be ordering from them again, and Omakase Wholesale Japan will remain my preferred website for Japanese products.
Thank you very much to the entire Omakase team!
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Omakase Japan Wholesale Platform
Thank you so much for taking the time to share such a thoughtful review!
We're thrilled to hear that you had a smooth experience from your initial inquiry through to the delivery of your order. Providing prompt communication, transparent shipping costs, competitive pricing, and fast, reliable service is exactly what we strive for, so it's wonderful to know we met your expectations.
Your trust and support mean a great deal to our entire team. We truly appreciate your kind words and are honored to be your preferred source for Japanese wholesale products. We look forward to serving you again and helping your business continue to grow.
Thank you once again for choosing Omakase Japan Wholesale!
I've ordered from Omakase Wholesale…
I've ordered from Omakase Wholesale many times now, and I've had **zero issues**. Their pricing is very competitive, the staff is always incredibly responsive, and invoices are sent over quickly, which makes everything smooth and hassle-free.
Whenever I've had any questions or problems, they've always addressed them clearly and professionally, making sure everything is sorted without any confusion. The customer service is excellent, and you can tell they genuinely care about helping their customers.
Overall, this is easily one of the best Japanese wholesalers I've used. Reliable, efficient, and great value for money. I highly recommend Omakase JP Wholesale!
4. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Omakase Japan Wholesale Platform
Thank you so much for your wonderful review and for your continued support of Omakase JP Wholesale.
We truly appreciate you taking the time to share your experience. It means a great deal to us to hear that our pricing, service, and responsiveness have met your expectations. Your kind words motivate our team to continue providing the best possible service.
Thank you again for your trust and recommendation.
Clear pricing and FAQ section
Clear pricing and FAQ section. Responsive to questions either via email or WhatsApp messaging.
9. Mai 2026
Antwort von Omakase Japan Wholesale Platform
We're really pleased to hear that you found our pricing transparent and our FAQ section helpful. We also appreciate your mentioning our responsiveness via both email and WhatsApp—that's something our team works hard to maintain every day.
Thank you again for taking the time to share your experience. We look forward to supporting your business whenever you need us.
I am very satisfied with the support
I am very satisfied with the support, authenticity and packaging , thanks to my advisor Taha for the support
23. April 2026
Antwort von Omakase Japan Wholesale Platform
Thank you so much for your kind words! We are thrilled to hear that you are satisfied with the authenticity of our products and the care we put into our packaging. It’s wonderful to know that Taha’s support made a positive impact on your experience. We truly value your trust in our platform and look forward to continuing our partnership! - Omakase Japan Wholesale Platform
Antwort von Omakase Japan Wholesale Platform
Thanks so much for your lovely review! We’re really happy to hear you had a good experience with us and that you were pleased with our prices and quick replies. We truly appreciate your support and hope to see you again soon!
Very happy with the products
Very happy with the products, quick response time.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Omakase Japan Wholesale Platform
That’s wonderful to hear — thank you! We’re glad the products met your expectations and that our team could get back to you quickly. Your feedback means a lot to us.
Taha is so much cooperative and helpful…
Taha is so much cooperative and helpful to elaborate the process, thanks for their help, hope to order again.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Omakase Japan Wholesale Platform
Thank you very much for your kind words and for taking the time to leave us a 5-star review. We’re delighted to hear that you found the process clear and our support helpful.
It was a pleasure assisting you, and we truly appreciate your trust in us. We look forward to serving you again in the future.
The logistic to get the product
The logistic to get the product. The customer service with the information well explained about the payment options, delivery details and invoice details too.
17. Februar 2026
Antwort von Omakase Japan Wholesale Platform
Thank you for the wonderful review. We’re happy to know that you had a smooth experience with the logistics and that our team could help with clear information about payment, delivery, and invoice details. We appreciate your feedback and support.
Legitimate wholesalers in Japan
We ordered from the UK. This company was transparent, helpful and communication was great. An excellent and trustworthy place to order Japanese products from.
30. Jänner 2026
Antwort von Omakase Japan Wholesale Platform
Thank you very much for your kind review and for ordering from the UK.
We’re really glad to hear that you felt well supported throughout the process and that our communication gave you confidence in ordering from us.
Your trust means a lot to us, and we truly appreciate your recommendation. We look forward to serving you again :)
Antwort von Omakase Japan Wholesale Platform
Dear Afra,
Thank you so much for your kind review and the 5 stars! We’re very happy to hear that you were satisfied with the fast delivery, the authenticity of the products, and the pricing.
شكرًا جزيلاً لكِ على تقييمك الرائع ومنحنا 5 نجوم! يسعدنا جدًا معرفة أنكِ راضية عن سرعة التوصيل، وأصالة المنتجات، والأسعار الممتازة.
Your support means a lot to us, and we look forward to serving you again soon.
دعمك يعني لنا الكثير، ونتطلع لخدمتك مرة أخرى قريبًا.
Almost normal
25. Dezember 2025
Antwort von Omakase Japan Wholesale Platform
Thank you for taking the time to leave a review.
We will continue to improve our service.
We are looking forward to working with you in the near future.
Hice mi primer pedido y todo salió…
Hice mi primer pedido y todo salió bien. Los productos llegaron muy bien y fue rápido. El servicio al cliente por WhatsApp fue muy bueno. Contestaron todas mis dudas.
15. Dezember 2025
Antwort von Omakase Japan Wholesale Platform
Thank you very much for your kind review!
We’re happy to hear that your first order went well and that you were satisfied with the delivery and our customer service. If you have any questions in the future, please feel free to contact us anytime. We look forward to serving you again!
Antwort von Omakase Japan Wholesale Platform
Thank you so much for your wonderful review and 5-star rating.
We’re delighted to hear that you’ve already tested the product and enjoyed it.
Your feedback truly means a lot to us, and we look forward to supporting you again soon.
Omakase were very helpful
Omakase were very helpful, their team helped me source products and connected me with a good shipping agent who shipped the package at a very competitive rate. 100% Omakase and their team will be my go-to for product sourcing from now and on.
17. November 2025
Antwort von Omakase Japan Wholesale Platform
Thank you so much for the 5-star review! We are thrilled to hear that our team was able to help you source the right products and connect you with a competitive shipping agent. It was a pleasure assisting you, and we truly appreciate your commitment to making us your go-to for product sourcing. We look forward to working with you again soon!
You do not want to take any…
You do not want to take any responsibility for your customer's shipment.
15. Oktober 2025
Antwort von Omakase Japan Wholesale Platform
Thank you for taking the time to share your feedback.
We would like to respectfully clarify our position for transparency.
Our company specializes in exporting parallel(Japanese-Oriented) cosmetic goods, and as clearly stated during the checkout process, in the proforma invoice email, and on our customer service portal, we are unable to provide regulatory or import-support documents (such as FDA registration, authorization letters, or local compliance guarantees) unless a specific agreement exists between the brand owner, ourselves, and the buyer. (aka Distribution Agreement). This limitation is not unique to our company but is standard across the parallel cosmetics export industry.
In this particular case, the order did not proceed to payment, as the customer reviewed and acknowledged these conditions in advance. No shipment was made, and no charges were incurred.
While we regret that this led to dissatisfaction, we believe it is important to be upfront and transparent about our scope of responsibility so that customers can make informed decisions before proceeding. Our role is to operate transparently and responsibly within the legal and commercial framework of international trade. We believe that clearly communicating limitations before payment is made is part of that responsibility. Many of our long-term customers appreciate this clarity and manage their own import compliance successfully.
We remain committed to honest communication, fair business practices, as well as supporting our customers with accurate information upfront, so they can make informed decisions with confidence.
Review for Omakase Japan Wholesale Platform
Omakase Japan Wholesale Platform is a very good and authentic supplier. Their products are genuine and sourced directly from trusted Japanese distributors. The service is excellent — they are professional, responsive, and handle orders with great care. I am very satisfied with their communication and overall service quality. Highly recommended for anyone looking for reliable Japanese wholesale products.
2. Oktober 2025
Antwort von Omakase Japan Wholesale Platform
Thank you very much for your kind words and positive feedback. We truly appreciate your trust and support. Our team is committed to providing authentic Japanese products and excellent service, and we’re delighted to know that you are satisfied. We look forward to continuing to serve you!
A few item got leaked
4. September 2025
Antwort von Omakase Japan Wholesale Platform
We’re very sorry to hear that some items leaked during delivery.
We always strive to ensure our products are well packaged, and we’ll review this issue to prevent it from happening again.
Please contact our support team so we can make this right for you. Thank you for letting us know.
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