I love my new pair of sheepskin slippers, just what I was looking for in terms of lightness and warmth! There was a small problem with one of my slippers, but their customer service was incredibl... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Advertised as genuine sheepskin slippers but definitely isnt real sheepskin, just feel cheap. Material had a crease at the toe and has weird semi circular marks along the sides above the sole. Checked... Mehr ansehen
Unternehmen hat geantwortet
Genuinely don’t know what all the bad reviews are about… I received my pot luck mule slippers in 3 days and they are beautiful! Lovely quality, real sheepskin, v chic, v fun. For the money you reall... Mehr ansehen
Unternehmen hat geantwortet
Although my slippers arrived 3 days later than advised, this was down to useless EVRI and therefore it wouldn't be fair to drop any stars. The slippers are wonderful. Cozy, good quality make. I part... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Keep your feet warm in handmade sheepskin slippers available online at Onaie.com | Free UK standard delivery | Shop Sheepskin Moccasins
Kontaktinformationen
Vereinigtes Königreich
- onaie.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Das haben sich andere Leute angesehen
Slippers arrived today
Slippers arrived today. Fast delivery. Slippers look great, bought as a present. Going to order a pair for myself now I’ve seen them.
Really prompt delivery despite there…
Really prompt delivery despite there being Postal strikes. Arrived really well wrapped and ready to give as a gift.
Great service and product
Great service. The slippers arrived within three days and are exactly as the description and photos show. I liked the use of paper and string to wrap them. Top marks for that. I would like the outer parcel wrapping to be as ecologically sound as the rest of it. But otherwise perfect. Let us know if you manage to do this.
Very easy to navigate round the…satisfied customer
Very easy to navigate round the website, speedy delivery, kept informed how my order was progressing
Beautiful lucky dip slippers arrived…
Beautiful lucky dip slippers arrived when indicated. Onaie's communications throughout the whole process were very good. Love the slippers!
Things I would like to see from this company
Things I would like to see from this company:
1. A better way of acknowledging people need to walk in slippers in order to effectively try them on. The current string holding them tightly together but if removed renders them unreturnable is a bit ridiculous.
2. Less of a fight when stating there is an issue with the item and not to be signposted to the general returns policy again and again despite it not being relevant when a product is faulty. Being asked to provide evidence would have been fine but I had to do that off my own back in the end and finally got a satisfactory resolution.
3. Reviews on their own website not being filtered.

Antwort von onaie
Great items
Great items! Beautiful quality. I am always happy to come back to buy more. Thank you girls.
Wanderfully
Best slippers
I both slippers for my partner and I and they are amazing. So comfortable and the quality is so good. They are perfect for the cold weather!
Very good delivery items arrived
Great experience
Lovely slippers, just as described on the site, and delivered quickly
1 unreasonable return condition
Not happy that you can't return the slippers once the plastic tag keeping the pair together is cut which you actually need to do try them on properly.
Lovely and warm and comfy!
Just received my new slippers which I'm delighted with. Perfect fit to size and lovely and warm. I took off a star as I feel they could have a slightly more slip proof base to the slipper. They are textured to be fair but a tad more would be preferable.
Excellent customer service and delivery of product. I ordered a lucky dip pair to try them out but I'm sure I will be buying more from Onaie in the future. I'm really happy with the pair I received.
Faulty Item, poor response from Onaie
Item was faulty, sent it back, still waiting for refund, I am having to chase it all the way. Email communication from Onaie is passive aggressive, not a nice company to deal with, I won't be buying anything from them again.

Antwort von onaie
I have not received my order yet
I have not received my order yet, so I cannot comment

Antwort von onaie
I've been a loyal customer for several…
I've been a loyal customer for several years ... I had a problem with a pair of slippers I ordered .... the response was fast and the issue resolved . Very impressed with oniae's customer service. 10 out of 10
Still waiting for onaie to dispatch my…
Still waiting for onaie to dispatch my order and because it has taken them so long my parcel will get caught up in the total mail strikes. I am unimpressed, very similar products available from other companies will go elsewhere next time.

Antwort von onaie
Great service …
This is the 4th time I have ordered from Onaie, great, prompt service, well packaged.
Great slippers but run 1 size bigger
Lovely slippers, just an important notice to new customers, check your size. I am size 4/37 and went for size 4/37-wrong. They were a whole size too big. According to O air size chart I have am size 3/36. Hopefully these will fit my friend, so I can gift them to her and get the next size down. When I first put the one of the slippers on seemed ok at first, but I had to wear both and walk. To do that I had to cut the string, as they're really stuck to each other and it's impossible to walk. If the strip g was longer it would help, once cut the slippers cannot be returned or exchanged, read that too late. Otherwise lovely, warm and interesting slippers.
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