onedealaday.co.za Bewertungen 

I purchased a 2 in 1 Portable Air pump and Jump Starter from One Deal A day last month ( May 2025) on order number 876913, and when I opened it to use it for the first time to pump my motorcycle tyres, the all import valve connector was missing.
I immediately contact the company to inform them and request a replacement for the missing connector..
That was over 2 weeks ago and despite my numerous emails since then, i have had no response from them.

DO NOT BUY FROM THIS COMPANY!

Logged an incident Monday 14 April for a power bank that was received faulty. Received one repsonse a day asking for more videos proving the product is faulty, YET they will still collect it to test it themselves. Today is the 25th of April and I was told the faulty item woul dbe collected on the 23rd. I need this power bank for an upcoming trip. I cannot buy a new one because I haven't received A REFUND or confirmation thereof. Your service is utterly disappointing considering I communicated with THREE different numbers provided by you. I understand how your business runs now - selling faulty products to customers and then not giving them refunds.

One deal a day
Please don't support
Worst customer service don't deliver. And ignore all your messages

Worst experience ever!!! Onedealaday is a scam. They took a very long time to deliver my order, and when they deliver they delivered a wrong product, something I was not interested in buying. It was so difficult to communicate with them regarding the return of the wrong product they delivered. They don't have working telephone where you can directly call them, they didn't reply to my email of complaint, and their whatsapp number doesn't assist. You will supply all they want as per their watsapp instructions but they don't come back to you with a solution. I will never buy at onedayadeal in my life, they frustrate you until you give up, they are scammers.

I ordered and paid for 4 chairs. Payment was taken but the line of chairs was out of stock. Finally after a lot of chasing and 14 days after their supposed 10 day delivery deadline I was informed they were out of stock and I requested my money back. Gave them my bank details but no further contact at all.
Terrible company don’t go there I have no idea how to get my money back now.

I regret not reading the reviews before placing an order with OneDealADay. I ordered a desk on 07 March and have not heard a work form them. No acknowledgement and update on whether the desk is still available or what is happening. I was told I will receive a tracking number to track my order and I am still waiting. its now over two weeks and I have written several emails and no response was made, The WhatsApp that they have keeps responding that they will follow up. I am never ordering form them. This was a scry experience for me and being my first time using them makes me wonder if they are even real

To avoid One deal a day
One Star – Absolute Disaster!
This is the WORST online shopping experience ever! I placed an order on January 8th. It’s now February 13th, and I STILL haven’t received it. On February 8th, I got a random message from "Customer Care" on WhatsApp, but since then—total silence. I’ve messaged them repeatedly, and they refuse to respond or give me a straight answer. Completely unprofessional and disrespectful to customers! Avoid this platform at all costs if you don’t want to waste your time and money.

After weeks of frustration and poor service, the saga with One Deal a Day continues. While I finally received a refund for the item I purchased (a full nine days after confirmation), they have still refused to refund the delivery fee for a parcel that was never delivered.

Adding insult to injury, I had to go out of my way to contact the courier at Fastway Couriers to provide my unit number—at my own cost—because they didn’t have it. Despite providing the same information to Thebogo from One Deal a Day the following day, the delivery never materialized.

The refusal to refund the delivery fee for a service that was blatantly not rendered speaks volumes about their unprofessionalism and lack of accountability. Numerous WhatsApp messages and emails sent to resolve this matter have been ignored.

I have since escalated this issue to the ombudsman, who has informed me that they have also reached out to One Deal a Day—only to be ignored, just as I have been. This behavior is disgraceful and unacceptable.

Do yourself a favor: avoid One Deal a Day at all costs. They are quick to take your money but will leave you to fight tooth and nail to get it back. Save your time, money, and sanity—shop elsewhere.

I have ordered and paid for my package on 22/12/2024, uderstanding that it is the festive season and there might be some delays. However, on 27 December I did receive a notice that my order is being processed and that they have a 10 day lead time, and will send the tracking number to me. To date, 09/01/2025 I have not received any tracking number. Yet they are running adds and do daily selling, thus they have to have staff operating this business.
They do not respond to numerous emails.
I have send a whatsapp and the lady (Rose) was keen on selling me stuff, but when I told her that I am reaching out to enquire about my order, she stopped talking to me.
They also remove customer comments from their facebook page. BEWARE!

This is the worst service and people should not support them. They should at least be able to communicate. I will do my best to discourage people to use them, and I am resillient.

Update: After posting the CEO have made contact, and promised to sort out my order, as well as to improve their customer service. I will edit or update again once I have actually received it and share my experience

Spam, just spam.
Its been months and they dont fix their mails. I've unsubscribed, and they still send me mails.