Returned May 7 from 14-night transatlantic cruise, Fort Lauderdale to Rome, followed by 3-night VIP in Munich. Great cruise on Celebrity Ascent and VIP was perfect for our first visit to Munich. Logis... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Linda T. did a tremendous job in all aspects of planning our trip. I highly recommend using their services. Linda made sure we had all information needed, as well as seemingly knowing questions we had... Mehr ansehen
Excellent service. Always there to help and give the best advice. Confident that we are in good hands. Look forward to trusting in their expertise. We love Kristina Pham. Have referred her to many fr... Mehr ansehen
I have worked with Emily Gabbert before and she is very polite and precise with her explanations. I am approaching 80 so I may have to work with a Travel Agent who can coordinate drivers, flights, ho... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Online Vacation Center
Vom Unternehmen geschrieben
Experience Award Winning Vacation Planning
At Online Vacation Center, we believe in delivering top-notch service—without breaking the bank. Our experienced Personal Vacation Managers and Customer Service team handle every detail of your journey so you can enjoy smooth sailing from start to finish.
Whether you’re dreaming of a luxury cruise or a land-based adventure, we personalize each experience just for you—and always at an unbeatable value. Thanks to our long-standing partnerships with top cruise lines and tour operators, we offer exclusive deals you won’t find anywhere else.
We’re proud to be recognized as a top-producing agency for every major cruise line—honored by Azamara, Viking, and Celebrity Cruises for our excellence in service and sales.
Book online 24/7 or speak with a Personal Vacation Manager—available Monday through Friday from 9 AM to 7 PM ET and Saturday from 10 AM to 4 PM ET—for expert advice and personalized recommendations.
• Trusted since 1972
• Family-Owned
• A+ Rated by the BBB
• Florida Seller of Travel (ST-32947)
• California (CST-2064227-40)
• Washington (WA SOT 602250083)
Why Online Vacation Center?
Vom Unternehmen geschrieben
- Low Price Guarantee
- Whether you're booking a cruise, tour or other vacation package, we promise that at the time of booking, our offer will beat or match the lowest available price advertised by competitors. Online Vacation Center guarantees its quoted price will match the cruise line's lowest available price available directly to the public at the time of booking. If the cruise line has availability on the same sailing and category for less, let us know at the time of booking, and we will match the price. Rates change daily. Guarantee applies to new bookings and on direct rates offered to the public.
- Our Commitment
- Online Vacation Center Holdings and its employees care about the environment and the communities where we live, work, and travel. While ONVC has frequently been involved in charitable giving in past years, in 2019 we formalized our Corporate Social Responsibility Pledge, committed to local charitable efforts and reducing our environmental impact.
Why Online Vacation Center?
The Best Prices Available Anywhere
Unique Vacations
We’ve bundled Airfare, Cruise, Hotel & more in one convenient Cruise Bundle. Add Guided Tours on an Enrichment Journey!
Exclusive Offers & Value
Our preferred partnerships with top cruise lines allow us to offer exclusive deals you won’t find elsewhere.
Superior Service
Our expert team will handle every aspect of your cruise vacation, helping to ensure you a fun and hassle-free travel experience.
Kontaktinformationen
2307 W Broward Blvd, Suite 400, 33312, Fort Lauderdale, Vereinigte Staaten
- 800-780-9002
- inquiry@onlinevacationcenter.com
- onlinevacationcenter.com
Explore Premium Cruise Bundles + Extras!
4,9
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1524 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Everything Went Smoothly
Everything went smoothly and everyone we dealt with was friendly and professional. We are now planning our second cruise with them.
5. April 2026
Antwort von Online Vacation Center
Thank you! We’re so happy to hear your trip went smoothly and that you had a positive experience with our team. It’s especially wonderful to know you’re already planning your second cruise with us—we look forward to helping you again!
Sophia is an amazing agent
Sophia is an amazing agent. Our group just loves her. So accommodating and hrelpful!
12. April 2026
Antwort von Online Vacation Center
Thank you, Terry! We’re so happy to hear how much you and your group enjoy working with Sophia. Her accommodating and helpful approach truly makes a difference. We’ll be sure to share your kind words with her—we appreciate your support!
All went as planned
1. April 2026
Antwort von Online Vacation Center
Thank you, Gini! We’re glad to hear everything went smoothly and as planned. That’s exactly the kind of stress-free experience we strive to provide. We look forward to helping you plan your next trip!
Aidy Alonzo Vass is a great travel agent.
Aidy is very patient with me and very pleasant on the phone.
16. April 2026
Antwort von Online Vacation Center
Thank you, Bill! We’re so glad to hear Aidy has provided such patient and pleasant service. She truly cares about making the planning process comfortable and easy, and we appreciate you sharing your experience!
Antwort von Online Vacation Center
Thank you, Dennis! We appreciate your kind words and are glad to hear you had a positive experience. We look forward to assisting you again with your future travel plans!
Jasmine is very responsive and helpful
Jasmine is very responsive and helpful. I get fast answers and helpful advice when I leave a message.
2. April 2026
Antwort von Online Vacation Center
Thank you, Rev. Sylvia! We’re delighted to hear Jasmine has been so responsive and helpful, providing quick answers and thoughtful guidance. We’ll be sure to share your kind feedback with her!
Kathleen always does a great job.
9. April 2026
Antwort von Online Vacation Center
Thank you, Jim! We’re so pleased to hear Kathleen continues to provide great service. We truly appreciate your continued trust and look forward to helping you plan your next trip!
Sophia's the best
We enjoy working with our agent, Sophia. Very reliable and responsive.
We appreciate the OBC Online Vacation offers for every booking either as a refundable OBC or a cheque when we return from the vacation.
7. April 2026
Antwort von Online Vacation Center
Thank you! We’re so glad you enjoy working with Sophia—her reliability and responsiveness truly make a difference. It’s also wonderful to hear you value the added benefits like onboard credit. We look forward to planning your next vacation!
Staff were always helpful ensuring that…
Staff were always helpful ensuring that we had a great cruise.
5. April 2026
Antwort von Online Vacation Center
Thank you, Dan! We’re delighted to hear our team helped ensure you had a great cruise experience. Providing helpful, attentive support every step of the way is our goal—we appreciate your feedback!
My Wife and I have Booked quite a few…
My Wife and I have Booked quite a few cruises with online vacation . we have always worked with Aidy Alonzo and she never disappoints. We just talked to her about when and where we want to sail and Aidy sets it all up for us and she's always so nice to talk to. we would never book with anyone else. Very happy with the service.
30. März 2026
Antwort von Online Vacation Center
Thank you, Randy! We’re so happy to hear Aidy continues to take such great care of you and make the planning process easy and enjoyable. Your continued trust means so much to us, and we look forward to helping you plan many more wonderful cruises ahead!
1st time Oceania
Becky is very professional and friendly. She is sincere and keeps us informed.
30. März 2026
Antwort von Online Vacation Center
Thank you, Joe and Nancy! We’re so glad to hear Becky made your first Oceania experience a great one. Her professionalism and thoughtful communication truly make a difference. We look forward to helping you plan your next journey!
Great customer service
Great customer service ! Leon D is excellent at taking care of our vacation planning... We always get quick and knowledgeable answers to all our questions.
28. März 2026
Antwort von Online Vacation Center
Thank you, Davy! We’re delighted to hear Leon continues to provide excellent care and quick, knowledgeable support. We look forward to assisting with your future travel plans!
Antwort von Online Vacation Center
Thank you, William! We’re glad you enjoyed the variety and value of our cruise options. We look forward to helping you find your next perfect getaway!
Family vacation
We have always loved Marie at OVC. My parents have used her for vacations and now she’s the only one we use. She always takes care of you. She’s friendly and very informative. We lucked out this round and received free gratuities which was a plus. Thank you Marie and OVC, we look forward to many more cruise vacations.
29. März 2026
Antwort von Online Vacation Center
Thank you, Kandi! We’re so happy to hear Marie has been a trusted part of your family’s travel planning over the years. It’s wonderful to know she continues to provide friendly, informative service—and that the added perks were a nice bonus! We look forward to many more vacations together.
Emily Gabbert our travel agent.
Emily Gabbert our travel agent.
She is very attentive and resolves any problems we might have very quickly.
4. März 2026
Antwort von Online Vacation Center
Thank you, Mr. Frangas! We’re so pleased to hear Emily has been attentive and quick to resolve any issues. Providing responsive support is what we strive for, and we appreciate you sharing your experience.
Excellent service
We have dealt with Kathleen for years, and she has provided exceptional service. We find the pricing and perks to be very good, certainly compared to booking direct. They are there for us if there are any issues, and I would highly recommend Online Vacation Center.
24. März 2026
Antwort von Online Vacation Center
Thank you, Robert! We truly appreciate your long-standing trust in Kathleen and our team. It’s wonderful to hear you continue to find value in both our service and exclusive perks. Your recommendation means a lot to us!
We have been working with Emily G for 3…
We have been working with Emily G for 3 years now. She responds quickly to our inquires and gives us very valuable information regarding our cruise. Our latest VIP cruise experience was awesome!
26. März 2026
Antwort von Online Vacation Center
Thank you, Carole! We’re so grateful for your continued trust over the years. It’s great to hear Emily’s responsiveness and insights have enhanced your experiences—especially your recent VIP cruise! We look forward to planning many more memorable trips with you.
Antwort von Online Vacation Center
Thank you, Janis! We truly appreciate your kind words. Providing a caring and knowledgeable experience is at the heart of what we do, and we’re so glad it showed in your travels.
Service was excellent took care of…
Service was excellent took care of everything
Kathleen B is wonderful
31. März 2026
Antwort von Online Vacation Center
Thank you, Joan! We’re delighted to hear Kathleen made everything seamless and provided excellent service. We’ll be sure to share your kind feedback with her!
We booked two cruises with OVC and…
We booked two cruises with OVC and attempted to book a third cruise. Our first cruise was booked with Michael, he handled everything and that cruise, there were no issues. Michael has since moved on an we were assigned Sasha. After the first cruise, because it was handled so well we wanted to book a third cruise. In the attempt to book the third cruise this should have been a red flag for us to check on the second cruise. Sasha was very slow to respond to our request for a quote. By time she got back to us the price of the cruise had increased and we had decided to use another company for the new booking. Now the upcoming cruise that was booked with OVC, the final payment was coming due and I tried to login to pay an realized They never sent me a confirmation number. After two days on the phone and sending emails we were finally able to make the payment. There was questions about when the final payment was due, my paperwork said 4/12/26, there website said 4/9/26 and the email said 4/26/26 due to OVC and 5/3/26 due to Celebrity. It was a little confusing on when the final payment needed to be made, so we chose the earliest date.
There customer service in my opinion isn’t the best. They said I would receive an email by the end of the day, that never happened. They can work with overseas military customers but they can’t call overseas numbers if you request a manager call back. One of the guys I spoke with didn’t even know what a country code was. During the time of booking they were offering free on board credit. That credit doesn’t show on my account. At this point I’m just tired of dealing with this company and will move on.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Online Vacation Center
We understand your frustration, and you’re absolutely right to expect a smoother experience. Although we’re glad we were able to get you the information you needed, we know it shouldn’t have taken multiple steps to get there. A manager will be reaching out to you directly. We’d really appreciate the chance to make this right and earn your business again.
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