Not sure what happened to this company. I used them multiple times since 2024 and they were good. However something happened in 2026. I ordered a pair of sports glasses in April and still haven't rece... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had one decent experience but the glasses took four weeks to arrive. Then, my second experience the order got "lost" by ups despite my never receiving a shipping confirmation. It took at least 4 att... Mehr ansehen
Do not order from this company. Same experience as others. Ghosted after order. Ordered a month ago. No communication. They don’t answer emails, phone calls, or voicemails. Filed a dispute with credi... Mehr ansehen
I was hesitant about buying from a place I had only heard about on line. That was unwarranted as Ron and everybody else came thru big time. The purchase, instructions, customer support has been except... Mehr ansehen
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Keine Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Customer service representative Beth was amazing to work with.
Customer service representative Beth was wonderful to work with. We had a couple of calls to navigate around a supply shortage from the manufacturer. Beth was very responsive, professional, thorough and very helpful in answering all of my questions and working through the supply chain issues to get the order filled expeditiously.
Scratched lens replacement
I contacted optics outfitter about my RecSpecs warranty for scratches on the lenses. Beth and the Customer Service team overall were very helpful, responsive, and made the process really easy.
Fantastic customer service
Fantastic customer service! Beth was super helpful. They made it really easy.
Loyal Customer taken care of well AGAIN!
I have been a Liberty Rec Specs wearer for a very long time. I recently had Cataract surgery and needed to have new lenses in my Motorcycle goggles. I have been dealing with Robin for two months, and he has been the best and most patient sales rep. Today I recontacted and Robin wasn’t available, but Beth was and took care of my needs very very nicely… thank you both Robin AND Beth,.. I will have more work done on several more (I like my frames very much, and will CONTINUE being a client to a company and a staff that has taken care of me for over 20 years!
Top notch customer service
Beth is super helpful and kind. Made the order process easy. Overall, the company has been great so far and I can’t wait to get my order!
My rep was a great help.
They texted me when I left off a…
They texted me when I left off a measurement on my order. They then just let me text the measurements. It was super simple.
Im a returning customer X3 and Beth…
Im a returning customer X3 and Beth assisted me with my order over the phone!
I was needing a non RX light responsive safety glasses for my son and Beth helped me fulfill my order.
Beth was immeditely responsive even…
Beth was immeditely responsive even though I sent my inquiry on a Saturday. Great job, Beth! Thanks for your assistance.
Great Support
I called their customer service number to ask about glasses sizing and got connected to Ron, he answered my questions and helped me order a pair of sports glasses custom to my needs. I think Ron did a great job listening & understanding what I was looking for. I’m excited for my order to arrive in the mail! Thanks again!
Helpful customer Service
Beth helped me find the right frame and clarified lense options for a strong prescription. Great customer service.
Great customer service when I wanted…
Great customer service when I wanted different tint for my lenses after ordering. Ronnel was quick, answered all my questions and got it done!
Riza was a huge help in ordering our…
Riza was a huge help in ordering our glasses. If the glasses are of the same quality as her customer service they'll be awesome.
Ron was so helpful in ordering my son…
Ron was so helpful in ordering my son goggles for baseball. He was knowledgeable and went above and beyond to help me with the ordering process. He answered questions I had about the products and ordering was a breeze! Thank you, Ron!
Very supportive staff
The customer service is amazing with the team at opticsoutfitter. I worked with Ron on finding the best pair of glasses for me. Ron was extremely patient and willing to help provide useful information for me to decide. He truly went above and beyond. I am very happy with the experience overall!
Helpful customer service that goes beyond the norm!
I have been looking for a specific Liberty frame that I chose from my former optometrist ten years ago. My current doctor at Kaiser said they don't offer them, so I went directly to Optics Outfitter, the company who made them. The first time I didn't have much luck, but this time I had the fortune of working with Ronnel, who was amazing. He emailed me, called me twice and found the exact same frame that I LOVED! He was kind, patient, and just plain awesome, and knew exactly what to ask me so that I was able to order exactly what I wanted. I am so excited to receive them in a week or so. Thank you so very much!
I was helped by Ron today he was very…
I was helped by Ron today he was very helpful
Ron was a huge help
Ron was a huge help, we got the glasses mailed to us and found the perfect pair for our Granddaughter. In just a few days the whole process was finished. Definitely will use them again. 5 Start all the way
Shyrene was very nice
Shyrene was very nice, thorough, professional and made sure my order was correct by repeating everything back to me and confirming it was how I wanted.
Mr Ronnel Menchero Customer Service was excellent!!
Mr. Ronnel Menchero of Optics Outfitter did an excellent job finding the proper item I needed for my googles and as a result I placed a replacement order immediately after receiving the information from him.
Many thanks!
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