If you’re a person who thrives on consistency and intensity, there’s no better place for getting fit than OTF. I’d been going to the gym by myself for years, or running outside, just doing the same th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Can i give 0 star? We used to take orange theory fitness and then we stopped. We again visited after few months when we were back in houston and they started our membership again without our conse... Mehr ansehen
I highly recommend OTF! The energy in every class is incredible and the coaches do such a great job keeping everyone motivated. One of my favorite parts is the music — the playlists are always upbeat,... Mehr ansehen
Zero compassion for paying members when a class is missed due to an emergency. I missed my very first appointment on Nov. 24 because my home was hit by the Spring tornado. When I called the next day... Mehr ansehen
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Not accommodating of different exercise needs
I have been going to OTF in South Beach, Miami and NYC for 3 years now. I originally liked it a lot because it gave me a consistent workout in an hour. Lately, besides the bike I use for tread because of knee problems and addressing a shoulder injury, I have been unable to do at least 1/2 of the workout because rather than being a mix of abs and upper body, everything is upper body, with shoulder presses above the head, being difficult for my torn rotator cuff. Today was the last straw, as the "catch me if you can" did not adhere to HIIT policies of going up and down in heartrate--it was just a continuous going hard and I was continually in the red zone with my HR. My whole reason for doing HIIT is for cardiodynamic conditioning--teaching my body to bring down my HR on a consistent basis and within the time frame before again accelerating. This exercise of contnuously going hard does not achieve that and, moreover, I think it's dangerous. Pair this with lack of towels at this session in South Beach caused me to just give up and cancel my membership altogether.
fake info by sales staff
Your sales staff said first free trial lesson. I couldn't go to the trial class at 09.30 am because I woke up with a migraine headache.Your company took 28-USD from my husband's credit card in the same day without our approval, without even a phone call, for the trial lesson that they advertised for free. The trial lesson is not an individual sport, but the use of the machines in the gym. therefore, there is no institutional loss for them. While I was planning to go at the available time, when I saw that money was withdrawn in this way, I came to the conclusion that it was an unreliable company. I will definitely not surrender my health to such a company.
In February me and my wife subscribed…
In February me and my wife subscribed the OT program at East Boca Raton Unit. On the sales pitch we were told we could use gyms around the country and Canada, including Vancouver and New York the places we would move in March and April, leaving Boca Raton for good. They were really bold on that, and it seemed awesome for us.
So we used 1 month in Boca and went to Canada. For our surprise, Canada units have the same same but DO NOT accept subscriptions from US. So, all credits me and my wife had could not be used there. We froze our memberships and after a month we moved to NYC. For our surprise again, you can only use NYC's gyms if you pay a fee of almost twice the subscription plan, because they are like prime locations.
Then, I requested a cancellation for our plan and a refund of unused credit (in fact i paid 3 months and used 1). We had several discussions through the phone and we were not able to get any cent back.
So, on sales pitch, everything seems nice and amazing (not to mention we were told we could use OT's heart monitor, but nobody tells you it costs $15 per class until you go to 2nd class). Besides that really bad way of doing business - LYING AND FOOLING YOU - they have very bad customer care and no empathy at all.
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