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OrbitRemit Bewertungen 34 068

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I am a long-time customer, and I have always found the user experience to be good – for example, whenever I have had a query, the response time has been fast and courteous. However, in the past I have... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The Orbit Remit service is excellent. I've completed 100s of transactions and have been very happy. On a very rare occasion when I had a problem their customer service has been superb so you can have... Mehr ansehen

Bewertet mit 5 von 5 Sternen

it was possible Ly the worst experience I have ever had. I made an official complaint the Australian Financial Complaints Authority. I wrote an e-mail to the found and today 5 days on the transfer has... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We are very happy with their service. Whenever we transfer any money, they deliver without much delay. The last transaction, in particular, was amazing. Within hours our money was transferred to an... Mehr ansehen

Unternehmensdetails

  1. Geldüberweisungsdienst
  2. Zahlungsservice

Vom Unternehmen geschrieben

We are an online, international money transfer solution. We get money to where it is needed most, at the best possible exchange rate for the lowest possible fees!


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

34 068 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(34 068)

1 359 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Long-time customer says 'thank you'

I am a long-time customer, and I have always found the user experience to be good – for example, whenever I have had a query, the response time has been fast and courteous. However, in the past I have sometimes found the transfer time to be slow, and this was somewhat frustrating. Therefore I am so delighted to find that your service and payment execution times have recently sped up considerably. This is something I very much appreciate, thank you. It makes transfers and accounting far, far simpler and stress-free when you know the turnaround time will be quick. I will continue to use your service, and have no hesitation in recommending you to others.

11. Juni 2026
Bewertet mit 2 von 5 Sternen

I've made a transaction last night

I've made a transaction last night, using some credit from my last transfer (over payment) and it usually takes 2 hours to be processed and it has been 10 hours already and they're saying the're still waiting for the funds but I've already done my banking transfer about 10 hours ago. It's only a small transfer even the credit is a small amount and my family urgently needed it, not a good experience.

29. Juni 2026
Bewertung ohne vorherige Einladung
OrbitRemit-Logo

Antwort von OrbitRemit

Hi Bing,

Thank you for reaching out. We understand how important it is for your family to receive funds promptly and we regret that this has not met your expectations.

We were unable to locate your account based on this post. Please contact us at support@orbitremit.com with your registered email address or transfer number and we'll look into this straight away.

We appreciate your patience and look forward to assisting you.

Kind Regards,
OrbitRemit

Bewertet mit 1 von 5 Sternen

Pathetic service and seems like…

Pathetic service and seems like scammers sitting there
and customer service has no standards at all
their App just plays and sends money to account that’s not even active and the worst is the customer service
all you as a client for 8 years do is constant follow up and 0 resolution
i did a transaction in april and here we are in june end and still no resolution
Clients be mindful
trust me use the other players in NZ the rates and services are much ahead

29. April 2026
Bewertung ohne vorherige Einladung
OrbitRemit-Logo

Antwort von OrbitRemit

Hi,

Thank you for reaching out. We genuinely value your loyalty and want to assure you that this matter has been taken seriously from the outset.

Following a thorough review, we can confirm the transfer was processed in full accordance with the recipient details provided at the time of submission. As outlined in our terms, it is the sender's responsibility to verify all recipient details prior to confirming a transfer, and completed transactions cannot be reversed once funds have been credited to the nominated account.

We want you to know we acted promptly on your behalf. We reviewed your full transaction history, lodged a formal recall request with our partner bank, and have been actively following up as a priority. We have done everything within our capacity to support you through this.

The recovery of funds now rests with the receiving bank and is outside our direct control. We remain committed to keeping you informed of any updates as soon as we receive them.

Please reach out to us at support@orbitremit.com and we will continue to support you every step of the way.

We appreciate your patience and understanding throughout this process.

Kind Regards,
OrbitRemit

Bewertet mit 5 von 5 Sternen

Muchas Gracias



I would like to express my sincere gratitude to all the Orbit Remit staff who handled my case and helped resolve it. You have no idea how much stress and frustration I was experiencing while trying to pay my own credit card account through BPI, only to encounter repeated difficulties.

What stood out to me was how patient, professional, and supportive the Orbit Remit team was throughout the entire process. Not only did they provide an alternative solution, but they also took the time to guide me step by step until the issue was fully resolved.

As someone who has worked in customer service for over 20 years, I can confidently say that the service I received was truly world-class. It is rare to come across a team that genuinely listens, cares, and follows through until a customer's concern is resolved.

I've been banking with BPI for more than 30 years, yet I have never felt as valued and appreciated as I did during this experience with Orbit Remit. Because of the exceptional service I received, Orbit Remit has gained a loyal customer.

Thank you once again to everyone involved. Your dedication, empathy, and professionalism made a stressful situation much easier to navigate, and I will not forget it.

23. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love orbitremit

I love orbitremit, use it every few days to send money to my wife or top up my foreign account to pay bills. What's really unique is they have loyalty rewards, $5 every 10 transfers or free send and real human support by email or chat.

28. August 2025
Bewertet mit 5 von 5 Sternen

Best rate and quick service

Best rate and quick service. I was helping dad with some house reno work and had to transfer part of the budget at short notice. Orbit gave me a good exchange rate, a free transfer and very quick transfer.

12. Juni 2026

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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