Broke my glasses frame but my lenses were still good. Ordered a replacement frame from OSSA online. Frame arrived promptly a few days after ordering. Realized I had made a mistake and ordered the wro... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Guys! You have had the best customer service for years now! I have been your permanent client since 2020 and can't replace you with anyone else (even though I've tried:). Fast delivery, only original... Mehr ansehen
I have tried to return my sunglasses multiple times and I have received no response to my request. I have tried to call and have sat on hold for prolonged periods of time and never talked with a human... Mehr ansehen
My experience with Ossa frames was seamless. Especially in comparison to the previous vendor. I was able to get my high quality frames within 3-4 days. I will definitely purchase from Ossa again!!!
Unternehmensdetails
Vom Unternehmen geschrieben
Sunglasses and Eyeglasses retailer
Kontaktinformationen
237 58 Street, 11220, Brooklyn, Vereinigte Staaten
- +18885087960
- info@ossaframes.com
- ossaframes.com
4,1
Gut
54 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Antwort von OSSA FRAMES
Dear Lerdy,
Thank you for your 5-star review! Our team, is thrilled to hear you had a great experience.
Your appreciation encourages us to keep delivering the best service possible. We’re grateful for your support!
Sincerely,
Jane OSSA Team
Rude customer service
Rude customer service. Canceled item after getting shipping notification.
6. Juli 2024
Antwort von OSSA FRAMES
Hello Latoya,
Thank you for your feedback. My name is Jane, I was helping you out over the line. I'm very sorry to hear about your disappointment.
As we discussed on the phone, we were unable to ship the item because it didn’t pass our quality control checks. We believe in only sending out merchandise that meets our high standards to ensure our customers receive the best products possible.
We’re a small business that values transparency and honesty, and I want to apologize if our conversation left you feeling unsatisfied. My intention was to provide clear and honest information about your order.
I really do regret that this situation has led to your negative experience. Hope you might reconsider or update your review based on my commitment to quality and customer service.
Thank you for your understanding.
Jane from OSSA customers support team
Antwort von OSSA FRAMES
Dear Rachel,
Thank you so much for your 5-star review! Our entire team, and especially our customer support team, are so pleased to hear that you had a great experience with us.
We truly appreciate your support and look forward to serving you again in the future!
Kind regards,
Jane OSSA Team✨
Awesome Seller.
The product I was looking for was sold at a very good price and the delivery was fast.
21. Juni 2024
Great brands and fast shipping I had a…
Great brands and fast shipping I had a great experience w this company.
30. April 2024
Exceptional service! Highly recommend!
Guys! You have had the best customer service for years now! I have been your permanent client since 2020 and can't replace you with anyone else (even though I've tried:). Fast delivery, only original frames, client-oriented, and excellent service! To be honest - surprisingly for the current world! Sending all my friends and clients to you, from the bottom of my heart!
Thank you!
22. November 2023
Bewertung ohne vorherige Einladung
I Bought More Than Glasses, I Bought Style
Impressed by the extensive selection of eyeglass models and brands – they even exceeded my expectations. The company's staff proved to be true professionals and helped me choose the perfect glasses, even those I hadn't considered.
Ordering was easy and quick, and the delivery was on time. When I finally received my glasses, I was pleasantly surprised – they were not only stylish but also of high quality, perfectly matching my style. Every stage of the purchase was smooth and pleasant, enhancing the overall positive impression.
I am extremely satisfied with OSSA company's selection and confidently recommend it to all my friends. Here, you'll find not only excellent service but also a wide range of options, allowing everyone to find something special. Thank you so much for the pleasant experience and stylish glasses.
26. Jänner 2024
Bewertung ohne vorherige Einladung
My favorite store and price amazing 👏
4. Oktober 2023
got what I ordered thanks
23. September 2023
Great and reliable service
Great and reliable service. Good products. Vitalli is very helpful. Once I paid the product, I received it right away. I will always shop at Ossa .
7. September 2023
Excellent service and product.
28. Februar 2023
gracias chicos por la gafas de sol
gracias chicos por la gafas de sol! muy recomendado
30. August 2022
Bewertung ohne vorherige Einladung
Broke my glasses frame but my lenses…
Broke my glasses frame but my lenses were still good. Ordered a replacement frame from OSSA online. Frame arrived promptly a few days after ordering. Realized I had made a mistake and ordered the wrong size frame for my lenses. Before the two week return period expired, I spoke to Mr. Vittale in customer service and explained my mistake. He issued me an RMA to return the frames. OSSA refunded my purchase. Excellent customer service.
7. April 2022
Bewertung ohne vorherige Einladung
Made an old man happy and saved me a…
Made an old man happy and saved me a buck on my new Gucci. Will be back for sure. THANKS
10. Februar 2022
Bewertung ohne vorherige Einladung
Purchased at Poshmark Boutique Black…
Purchased at Poshmark Boutique Black Gucci Square sunglasses. Even picked
my color of the case. Got authenticity checked at Real Real. Love it!!! Thanks
16. Juli 2021
Bewertung ohne vorherige Einladung
Nice price
Nice price.
Great deal on authentic Bottega Veneta I've been looking for a while. Be back
16. Juli 2021
Bewertung ohne vorherige Einladung
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