Otter Spirit Bewertungen 69

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a wonderful experience with Otter Spirit customer service. Two of my bracelets arrived damaged, and instead of making it difficult, they immediately offered to replace them and told me to keep t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The bracelets I ordered were lovely. I bought them as gifts, but ended up not sending the second so it ended up on my wrist. I was disappointed when it broke but when I contacted customer support the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The bracelet quality is exceptional! The customer service, especially Jen Williams, went above and beyond! Super sweet and kind! I needed to exchange the bracelets to the larger size and she stayed i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Otter Spirit provide such a wide variety of high quality jewellery that support your intentions and manifestations! I would highly recommend, if you’re looking for jewellery made with love..... Mehr ansehen

Unternehmensdetails

  1. Juweliergeschäft

Vom Unternehmen geschrieben

Otter Spirit is a handcrafted gemstone jewelry brand that celebrates the beauty of natural crystals. Founded in Monterey, California, it is driven by a deep commitment to animal protection, donating a portion of its proceeds to ocean conservation nonprofits, including the Monterey Bay Aquarium.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

69 Bewertungen

5 Sterne
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Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

I absolutely love the quality

I absolutely love the quality, the packaging, and the feel good vibes. Every bracelet I have received has been quality and beautiful and fits just right. I absolutely love a company who gives back and creates a quality product.

19. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The quality of their gem stones are…

The quality of their gem stones are amazing. Their jewelry is beautiful and well made they automatically give you a 2 year warranty on all their jewelry without any additional cost. The shipping is fast and on time. They truly where a pleasure to work with.

31. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Otter Spirit is a wonderful company…

Otter Spirit is a wonderful company that makes high quality crystal jewelry and products. I have been lucky enough to collaborate with this company since 2024 and I have many pieces of jewelry that I love and wear frequently. I really enjoy how beautiful and versatile their monthly, zodiac, and chakra bracelet bundles are. They are truly a great value. The stones are incredibly grounding and are of amazing quality. I highly recommend everyone purchase their crystal jewelry through Otter Spirit.

19. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

An Unforgettable Experience!

Hi everyone, this is my first Trustpilot review. I felt compelled to sign up and leave it after my experience.

I recently ordered six gemstone bracelets from Otter Spirit and I’m absolutely blown away by the quality. Each bracelet was beautifully made, full of clarity, colour, and craftsmanship that you just don’t see every day.

One of the bracelets unfortunately snapped not long after I received it - but the way customer support handled it was nothing short of exceptional. Jen, in particular, was incredible. She responded with genuine care, professionalism, and warmth, and immediately resolved the issue without any stress at all. It was the kind of customer service you don’t forget.

Otter Spirit truly went that extra step to make the whole experience memorable. You can feel the heart behind this family-owned business, and knowing that every purchase contributes to the conservation and wellbeing of wild sea otters makes supporting them even more meaningful.

Absolutely amazing products, incredible customer care, and a business with real soul. Thank you so much, Otter Spirit - you’ve earned a loyal customer for life.

KEEP UP THE GREAT WORK!!

18. November 2025
Bewertet mit 1 von 5 Sternen

I fully paid for six gemstone bracelets…

I fully paid for six gemstone bracelets and still haven’t received the correct items or proper sizes once I returned them. The company keeps apologizing but never delivers what was promised. Communication is poor, and the process feels deceptive and drawn out. I just want the quality products I paid for, but this experience has been frustrating and unprofessional. I would not do business with them. Purchase products on 10-16-2025 until presence. Issue still unresolved. You dont know who you talking to. A man, A woman, A "AI bot. Or AI generated

16. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This isn't about the quality of the…

This isn't about the quality of the bracelet, but I notice that they partner themselves with youtubers who promote violence and child abuse. I realise there are hours and hours of partner content they probably can't review, but they should be a little bit more careful about who endorses their company.

1. November 2025
Bewertung ohne vorherige Einladung
Otter Spirit-Logo

Antwort von Otter Spirit

Dear Sam,
Could you please give us more information? These are very serious accusations and we will do anything in our power to review and correct if necessary.

We are a small family-owned company and do our best to provide a great service. Any 1-star review is directly hurting us and our team. Would you please be willing to remove your review and discuss directly this matter by email at help@otterspirit.com? You are free to do as you wish of course but it will be greatly appreciated. Thank you!

Bewertet mit 1 von 5 Sternen

Unsolicited spam emails and fraudulent business practices

This company has repeatedly sent me spam emails despite me never signing up for them in the first place and I can only assume that they got my email by using a bot to scan my website. I have asked them twice already to take me off their mailing lists and still the emails continue.

It does not say much for the quality of their products that they have to steal email addresses and illegally sign people up to their lists to try and get business.

They first contacted me wanting me to be an influencer for them. I declined, then they signed me up for their mailing lists for their cheap jewelry despite not ever getting my permission. After emailing them again, they said they would remove my email. Now I receive another spam email from them today!

In total they have sent me 12 emails in 10 days. I have reported them to the federal trade commission.

21. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

UPDATE!

UPDATE: Customer Service contacted me and “promptly” replaced ALL my bracelets and gave me an extra one/my birthday stone! Peridot. Absolutely awesome!!!! Thank you.

Terrible! My hubby ordered 4 bracelets as a bday gift. 1-Citrina received bent like it was tied too tight, 2-Amethyst was the same, 3-Tourmaline after wearing less than 24 hrs 2 long string popped out, 4-turquoise is ok, but the day is still young. I contacted customer service twice and NO response. Poor quality and poor customer service. Don’t buy from them.

7. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Do you believe in magic

Do you believe in magic? Sometimes it seems like there is more than what is seen that is energetically connecting us to spirit and earth and the feelings that we remember from our childhood that touch our hearts and warm the hearts of others. I got to spend a little time in that magic this afternoon and I’d love to share my story with you and I hope it inspires you to create a story of your own after you make the choice to connect with a energetic part of earth magic and create special moments of peace inside yourself that you can share with others while simultaneously receiving that same magic back and an even more fulfilling way.

I was spending time with my granddaughter this afternoon who is about four months old. Her name is Lucia, which means the light that conquers darkness. Her mom was on a work call and she was fussy and hungry and having a hard time.  I closed my eyes and asked spirit to help me use my intuition for a solution and thought of my new stones instantly!  I was drawn to my black obsidian piece and decided to wrap the bracelet around a couple of my fingers and let her grab it and become mesmerized by the way the stones felt  and the contrast they provided against my skin. The minute she focused on it she calmed down and her energy, and mine , connected to a soothing peacefulness that provided just the right vibration for her light to shine until her mother emerged few minutes later.   My four year old grandson was sitting next to us curiously watching and put his little hand on her back and  whispered “see Lucia ,grandma is using her magic just  like you will someday. “ ❤️

30. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Do yourself a favor and buy one

I love the brand and the quality. Otter Spirit is a great brand at a great price. I have beads and bracelets and have made my own for years. The craftsmanship is hands down superior to anything I have made or found in different shops. I love how well packaged each piece is, how they have a quality card describing what the stones are, ruling planets/zodiac signs etc. I use that to have new intentions throughout the day- I just read it and remind myself how supportive the universe is when i align my words, actions, focus and even yes my jewelry.
Very cool products to add to my arsenal.

10. März 2025
Bewertung ohne vorherige Einladung
Otter Spirit-Logo

Antwort von Otter Spirit

Thank you so much for your amazing feedback! 🧡 We're truly honored to hear that as someone who's made your own pieces and shopped around, you find our craftsmanship to be top-notch. It means a lot coming from someone with your eye for detail. We're so glad the intention cards resonate with you—what a beautiful daily ritual you've created with them. Your kind words and support fuel what we do, and we’re grateful to be part of your journey. Here’s to more alignment, intention, and magic in every piece! ✨

Bewertet mit 5 von 5 Sternen

Gorgeous Jewelry For A Great Cause!

I absolutely love my Aries bracelet pack mini! The three bracelets look gorgeous together. I will enjoy showing the bracelets off in my tarot videos. Customer service is excellent. Friendly communication, super fast shipping and quality jewelry. I have several bracelets but my bracelets from Otter Spirit, the Aries set as well as the money set, are my favorites.

3. April 2025
Bewertung ohne vorherige Einladung
Otter Spirit-Logo

Antwort von Otter Spirit

Hi there,

Thank you so much for the kind words! 🌟 We're absolutely thrilled to hear how much you love your Aries Mini Pack—and even more excited that they'll be featured in your tarot videos! What a magical combo ✨🔮

It means the world to us to know that our bracelets have become some of your favorites. Thank you for your support and for sharing your experience with Otter Spirit. We're always here if you need anything or feel like adding to your collection 😉

Wishing you lots of love, light, and good energy ✨🔮

Bewertet mit 5 von 5 Sternen

I absolutely love my experience with…

I absolutely love my experience with Otter Spirit. The Abundance Bracelet Pack has a very unique combination of crystal gem stones that I find quite stylish and very powerful when manifesting more success in my life. My confidence level has increased and the bracelet allows me to stay in the energy field of always attracting prosperity and more success. By far my favorite bracelet pack I've had!

31. März 2025
Bewertung ohne vorherige Einladung
Otter Spirit-Logo

Antwort von Otter Spirit

Hi there,

Wow—thank you so much for your beautiful message! 💫 We're beyond happy to hear that the Abundance Bracelet Pack has resonated with you so deeply. It’s truly special to know that it’s not just a stylish accessory, but also a meaningful tool in your journey of growth, confidence, and success.

Your energy is magnetic, and we’re so grateful Otter Spirit gets to be part of your manifestation practice. Keep shining and attracting all that abundance—you’re clearly on the right path ✨🌿

Bewertet mit 5 von 5 Sternen

I absolutely love Otter Spirit!

I absolutely love Otter Spirit!! Their gems & crystals are top tier! I always get compliments every time I wear my OS jewelry. The moonstone necklace is my favorite!! I HIGHLY recommend them!!

20. März 2025
Bewertung ohne vorherige Einladung
Otter Spirit-Logo

Antwort von Otter Spirit

Thank you so much! We're thrilled you love Otter Spirit and your Moonstone necklace. Your support means the world to us! 😊✨

Bewertet mit 5 von 5 Sternen

The bracelets are inspiring

The bracelets are inspiring, creative and come in such lovely boxes with a description card. I love the trios with themes like 'Money" and the astrological sets as well for different signs. I get compliments every time I wear my Otter Spirit jewelry.

20. März 2025
Bewertung ohne vorherige Einladung
Otter Spirit-Logo

Antwort von Otter Spirit

Thank you for your kind words! We're so happy you love the themed trios and astrological sets. Enjoy your jewelry, and keep shining! ✨😊

Bewertet mit 5 von 5 Sternen

So glad I found you!

I love the quality of the stones and the mission of your company! Thank you for being a star small business. I wear my bracelets every day.

31. Jänner 2025
Otter Spirit-Logo

Antwort von Otter Spirit

Thank you so much for your support! We're thrilled you love the quality and our mission. Enjoy your bracelets, and keep shining! ✨😊

Bewertet mit 5 von 5 Sternen

Love the quality and customer service

Love the quality of the stones. Great customer service.
Quick delivery of items when ordered.
Very happy with my bracelets and necklace.
Highly recommend Otter Spirit to everyone

15. Jänner 2025
Otter Spirit-Logo

Antwort von Otter Spirit

Thank you so much for your kind words! We're delighted to hear that you love the quality of our stones and had a great experience with our customer service. Ensuring quick delivery and customer satisfaction is always our priority. We truly appreciate your support and recommendation—enjoy your bracelets and necklace! 💖✨

Bewertet mit 5 von 5 Sternen

Beads

Love the beads, had to restring them as they were a bit too tight

11. Dezember 2024
Otter Spirit-Logo

Antwort von Otter Spirit

Thank you for your feedback! We're glad you love the beads. If you ever need assistance with sizing in the future, we’d be happy to help to ensure the perfect fit. Let us know if there's anything else we can do for you! Keep shining! ✨😊

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