When I first started using this app (@15 years ago) it was superb. But it has got increasingly bad. Particularly frustrated by the disappearance of routes I’ve created. I was doing a route in June in... Mehr ansehen
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As an outdoor professional this was my go-to app. Over the last few months, its been one problem after another. Website fails, unable to upload routes, etc. When you raise an issue customer Service... Mehr ansehen
I’ve been using Outdoors GPS for over 10 years, I’ve seen there are some pretty tough reviews on here so thought I should add my worth. I don’t subscribe, I just buy the maps I need. I’ve never had an... Mehr ansehen
Rotten, badly designed user experience. Illogical navigation. Unresponsive. Poor help. After app update, many Gigs need to be re-downloaded. Use ViewRanger, which seems much better designed and reso... Mehr ansehen
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OutDoorsGPS is the leading iOS hiking and biking app in the UK, by revenues and a consistent Top 10 grossing app in the UK. We have revenues of $400,000 and are shortly to launch on Android. We have been among the top grossing Navigation apps in the UK...
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Das haben sich andere Leute angesehen
Place names too small to read
Place names are minute. If you zoom in to read them they just het smaller. Absolutely useless as a traditional map.
These guys are a bunch of wasters
These guys are a bunch of wasters, taking your money and then offering no support when things go wrong. I have just written to them for about the tenth time about my routes which are not uploading to the website, so that I cannot view or edit them on my phone. They do not reply to your emails. Only one of my many routes has uploaded from my phone in the last six weeks. I am a premium subscriber and pay for GB Ordnance Survey 1:25000 maps - even they were unavailable on the website for about ten days recently. Warning!!! Do not give them your money!!
This app was perfect for my needs up until now, but I have found a better alternative that actually works. I have switched to the Ordnance Survey app and would recommend anyone else to do the same.
A note to OutDoors GPS: this review is entirely your fault and you only have yourself to blame.
OK when it works, but OS Maps have gone!!
Once I got used to it, I found it OK to use and helpful on my iPhone. BUT! Now the OS maps have disappeared from the website (I'm still in subscription period), and so I can't create new routes on my laptop to view on my phone. As others have said, there's zero support available. Will be switching to another App.
DO NOT PAY FOR THIS APP.
DO NOT PAY FOR THIS APP.
It used to work OK and is still OK just to find where you are when out & about, however features that used to work no longer do - eg you can no longer download GPX files to your phone. Messages to 'Customer Service' are not replied to. No phone number to call.
the best app ever
I really can't understand why here are so many bad reviews have now used this app for over two years never with any issues at all simple to use easy to use and for a change it actually works.
If I could put 0 stars I would
If I could put 0 stars I would. Should be simple to use. Just want to map out a local route to walk on footpaths..... 2 hours later I'm no better off.
Ridiculous app
Ridiculously complicated
Should have save £19.99
Now have to cancel auto subscription! 🤬🤬🤬
Have they stopped supporting their products?
If you go to their web site they have a form for queries. You have to select a phone model. The latest one on their list is an iphone 6, so it is evident this company no longer supports its products properly. Using the app is not easy - deleting routes on my Mac causes a crash error on the iphone, routes cannot be arranged into any logical order, etc.. Nightmare.
I use this regularly and have no issues…
I use this regularly and have no issues with the app at all.
I have bought MyMaps and can access them offline, create new routes and it have been a lifesaver when navigating in the Lake District. It could be more intuitive or have a simple explanation on how to work it, but I’ve had no issues at all finding how to do things.
My only issue is that my routes show as private automatically and that means I am unable to share them from the app. I need to login online and download them
Rotten app.
Rotten, badly designed user experience. Illogical navigation. Unresponsive. Poor help. After app update, many Gigs need to be re-downloaded.
Use ViewRanger, which seems much better designed and resourced, and uses the same OS maps.
Stick to map-making, OS, and don't try to be a digital player.
Waste of time and money - I’ve gone through the tool guide three…
I’ve gone through the tool guide three times and I still don’t understand how to use this app - it’s a complete disappointment. I’m fairly tech literate but this is not user friendly at all. I’ve downloaded maps from the app to my phone but they don’t appear anywhere. Absolute waste of time and money.
Totally disappointed in the lack of any…
Totally disappointed in the lack of any response to my messages. It used to be a great app but since the rebuild it’s shocking! My routes are not where they were, others show completed when they haven’t been, I’m off to Viewranger.
As with previous reviewers I used this…
As with previous reviewers I used this App since 2012. Their latest build from the ‘Ground Up’ leaves a lot to be desired.
Where my frustration is based upon is the synchronisation between iPhone iPad and MacBook. OutDoors GPS say you no longer lose a route.
I could not even figure which routes were been saved safely. This only came to light several weeks ago when I tried to delete one on my iPhone. I had a crash error.
They like you to be honest and that I was and told the App was not fit for purpose and development team working on it.
As my phone had more and more routes I couldn’t delete and the same thing was happening on the iPad.
They didn’t show on the web account where your routes are saved hopefully. Many resets took place and even deleting the App off the two devices didn’t help.
I gave up as I could not figure the number of route I should have as there were far more on my phone.
It has been a good app to use in 8 years hence the 3 star but a total nightmare in the past 6 months and OutDoors GPS seem unable to fix it.
Look on the latest Apple reviews before you buy, consider the last 6 months as an indication of what’s going on ! I have just completed their latest questionnaire to tell them I am giving a negative review so they are aware of my concerns.
Mike
Be careful of this company
Be careful of this company. I bought a subscription to OS Map s Pro for £19.99 a year using an Apple mini and have had it for several years paying through Itunes. I have now moved onto android and I cannot cancel my subscription. You can only communicate with Outdoors through the support dialogue box which they do not respond to. there is no telephone number.
Intunes keep trying to take a new year's subscription and the only reason they have not taken it is because I refused to update my debit cards details.
This is a disgrace. With a direct debit you can cancel but with this system they can just keep taking your money and ignore you.
Not sure if anyone reads and/or replies…
Not sure if anyone reads and/or replies to these posts but I tend to agree OGPS has gone downhill (no pun intended). I must have written a dozen e-mails on their support page and not a single reply. I seem to recall there used to be a help line several years ago when you could actually talk to someone and get advice on problems. My issues are that I have 200+ routes plotted and they no longer seem to list in date order so finding routes is very time consuming and the whole lot now download to my device rather than the ones I choose to put there
I used to rate this app as truly awesome
I regularly used to rate this app as 5 stars awesome because it did EXACTLY what I wanted it to do without being overcomplicated. Since the total rewrite it is now overcomplicated for my purposes and no longer does what I want it to do. Maybe it's just me but I can't get the popup menu items when you're recording a route to toggle like the previous version and I can't find out how to get OS Gridrefs which are essential to me. I hope, with further updates in the very near future these features will reappear and I will again be able to rate this app as awesome but, in the meantime, please, please, please put version 4 back up for download as a separate version (Outdoors GPS Lite ?).
This was my favoured OS mapping…
This was my favoured OS mapping up.until the update. Now it does not recognise my old subscription. It also keeps re-centering and zooming to my current location even though I'm trying to plan somewhere else. Hopeless.
My experience was good once I…
My experience was good once I understood the app and could record and edit routes on the OS maps purchased. BUT the recent update has been disastrous with recorded routes (over 100) jumbled and no longer in alphabetical or any order, AND all distances doubled as marker points have been repeated randomly on each recorded route and would take hours to delete manually. I have emailed them but don't expect a reply after reading these reviews.
I recently changed my phone and now…
I recently changed my phone and now cannot access the site and my map. The system will not allow me to change my password neither will it accept my original one.
There is no number to phone the company.
Lets see if they respond to my request for help.
Taking a nose dive
I have been using Outdoorsgps for about 7 years and bought maps. Up to about 6 months ago everything was great, however, it seems to have taken a big nose dive. The upload facility on their website just does not work or perhaps 10% of the time, if you are lucky. I just went on to look at my routes and it seems that they have been altered in terms of tags etc. Many links are broken on the website. I just submitted a form for not being able to upload a route and the latest phone choice for Apple was an iphone 6!! The app works well on my iphonexr. Am seriously looking elsewhere...but will be unable to port my bought OS maps I guess. Come on Outdoorsgps ...up your game please, it is a good product, when it works correctly.
Outdoors GPS Failed Prmise
Outdoors GPS
I purchased full coverage of the UK on their promise to update maps on a regular basis. Now almost 10 years on I find my maps in Urban Areas near to useless and a help centre that never responds to questions. Buy at your peril
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