Parker Knoll Bewertungen 

1 725
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had delivery of 2 leather devonshire sofas, unfortunately they had scuffs, cushions and legs did not fit properly. We reported the issues. A very pleasant person came out to inspect, Robert Green... Mehr ansehen

Bewertet mit 1 von 5 Sternen

On delivery of our Chicago sofa, we noticed it wasn't level to the floor, one side being higher than the other. We notified Rogers of York who arranged for a technician to call, through Parker Knoll,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We bought a new suite (Burleigh) and thought the side of the settee had a slight bulge on the material. A service technician (Steve) came out really promptly and sorted it out. Really satisfied with... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Just had repair done to are new sofa that the stitching had come away on one corner by service technician Steve Peberdy, he has done an excellent job you can’t see where the repair is, He was very pol... Mehr ansehen

Unternehmensdetails

  1. Möbelgeschäft

Vom Unternehmen geschrieben

Our Mission: To bring the ultimate in comfort and luxury to the everyday sitting experience. Our story is a thoroughly British tale. From humble beginnings in a simple workshop in London, the Parker Knoll business steadily grew over time. Its home f...


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

1725 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(1 725)

206 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Robert was extremely helpful and solved…

Robert was extremely helpful and solved our issue in a trice! Also he showed me how to interchange the cushions and gave guidances on general maintenance going forward. So nice to meet someone pleasant and approachable thank you

23. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Parker Knoll

Thank you for your 5 star review Jane.
It is great to have feedback like this.
Best wishes, Parker Knoll

Bewertet mit 5 von 5 Sternen

Great quality and comfort.

I have a Parker Knoll sofa and armchair and am delighted with the quality and comfort of these items. I recently bought an ottoman and made enquiries about buying fabric to match my sofa. The Customer advisors could not have been more helpful. Great customer care.

21. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Parker Knoll

Thank you for your 5 star review Elsa.
It's lovely to hear that you are delighted with your furniture.
Best wishes, Parker Knoll

Bewertet mit 5 von 5 Sternen

The couch is absolutelyParker knoll couch beautiful

The couch is absolutely beautiful. We love that we can raise it. It’s so comfortable. Not to heavy to manoeuvre to hoover in and around the couches. Definitely recommend Parker Knoll

6. April 2026
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Antwort von Parker Knoll

Thank you for 5 star review Maureen and it is great that you have given a practical update too.
Best wishes from Parker Knoll

Bewertet mit 5 von 5 Sternen

Good furniture

Good furniture, well made and made in Britain, too.

5. April 2026
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Antwort von Parker Knoll

Thank you Graham for your 5 star review. We are based on the Derbyshire / Nottinghamshire border and have a great team of people producing our products.
Best wishes from Parker Knoll

Bewertet mit 5 von 5 Sternen

The sofa was delivered promptly

The sofa was delivered promptly. The delivery men were very helpful.

2. April 2026
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Antwort von Parker Knoll

Thank you Sara for taking the time to provide a review and we are very happy to know that things have run smoothly.
Best wishes from Parker Knoll

Bewertet mit 5 von 5 Sternen

Excellent "repair" by Robert

Our sofas were delivered earlier than planned, which was great. One sofa had a fault. Within a week a lovely man, Robert, came out, all the way from Nottingham. He resolved the issue. Robert was diligent, courteous and very helpful.

16. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Parker Knoll

Thank you for the review Debra.
It is good to hear that you had a great experience.
Best wishes from Parker Knoll

Bewertet mit 5 von 5 Sternen

Engineer was excellent

Engineer was excellent. Sorted the problem out straight away. Very professional

7. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Parker Knoll

Thank you Beth for your lovely comments.
We really appreciate this and will pass it on.
Best wishes from Parker Knoll

Bewertet mit 5 von 5 Sternen

New Furniture items

We were very pleased with our Furniture items once they were excellently unpacked and positioned in our Lounge. They look amazing, and are extremely well made and presented. We have no reason to believe they will not live up to our expectations, but it is, obviously, early days.

16. März 2026
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Antwort von Parker Knoll

Hi Terry, it is great to hear that you are pleased with you Parker Knoll purchase and we are confident that the furniture will live up to your expectations.
With our best wishes from Parker Knoll

Bewertet mit 5 von 5 Sternen

Helpful

Helpful, speedy. Always polite

1. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Parker Knoll

Thank you Mary for your lovely comments - they are much appreciated and will passed on to the team.
Best wishes from Parker Knoll

Bewertet mit 4 von 5 Sternen

Good service from John Lewis.

The furniture arrived on time with two suitably strong men to manipulate two big sofas.
The sofas are very comfortable, look good and I hope will last many years.

15. Februar 2026
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Antwort von Parker Knoll

Dear Lynda,

Thank you for your review.
We are glad to hear you are enjoying the sofas.

Best wishes from The Parker Knoll team

Bewertet mit 5 von 5 Sternen

My technician was on time very polite…

My technician was on time very polite and friendly. Found the issue fast and fixed my recliner really quickly very happy with his work excellent customer service

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Parker Knoll

Dear Llynn,

Thank you for your 5 star review.

We are pleased to hear that you are happy with the service and that it was resolved quickly.

Best wishes from The Parker Knoll team

Bewertet mit 5 von 5 Sternen

I can't thank Parker Knoll enough for…

I can't thank Parker Knoll enough for their help in sending me a replacement castor leg ,at no charge,for one of their sofas that I bought several years ago. The central pin supporting the castor had sheared off for no apparent reason.I was not holding my breath that there would be any remedy so was surprised and delighted that not only could they send a replacement (having traced my purchase through the batch number) but at no cost to myself as a "gesture of goodwill".I don't see that service can get any better than this !

16. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Parker Knoll

Dear John,

Thank you for your 5 star review.

We are very happy to hear that you are pleased with the service and that the problem is resolved. We appreciate you taking the time to write the review.

Best wishes from The Parker Knoll team

Bewertet mit 5 von 5 Sternen

Steve Peberdy a service technician

Steve Peberdy a service technician came out to repair the arm of our new sofa which had recieved slight camage to a zip on the arm. He remove the arm of the chair drove back to the factory in Sheffield and returned the repaired arm the same day. his Journey took aprox 2 hours each way. He was both friendly poite and proffessional.( now thats what I call service)

16. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Parker Knoll

Dear David,

Thank you for your 5 star review and for the fantastic feedback for Steve. This is great to hear and we are happy you are pleased with the service.

Best wishes from The Parker Knoll team

Bewertet mit 5 von 5 Sternen

Great knowledge and attention to detail, just what a worried customer needs.

Robert Green came exactly on the promised appointment time, and quickly convinced us of his knowledge, experience and competence. He was meticulous is removing his outdoor shoes, and this was typical of his approach to our home and especially the repair he was undertaking. He was very tidy, ensuring every staple he removed was carefully put in a bag to be taken away with him. Ideal person for the role with his experience and knowledge.

19. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Parker Knoll

Dear Steve,

Thank you for your 5 star review and for the fantastic feedback for Rob. This is great to hear and we are happy you are pleased with the service.

Best wishes from The Parker Knoll team

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. We bought 3 sofas 10 years ago but wanted the alternative feet (without castors) as felt these would indent the carpet less. To our surprise these were supplied foc without question and very promptly. New feet now fitted and very pleased with the result. We highly recommend Parker Knoll furniture, great quality and UK made.

9. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Parker Knoll

Dear Michael,

Thank you for your 5 star review.

It is great to hear that you are still able to enjoy your furniture after 10 years and that you had such a good service regarding the feet.

Best wishes from The Parker Knoll team

Bewertet mit 5 von 5 Sternen

High Quality Comfortable Sinatra Wing Chair

Stylish …of high quality and a very comfortable classic wing chair. Delivered well within estimated timeframe. Quite expensive. I may well purchase the same chair on a different fabric merely for a change!

5. März 2026
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Antwort von Parker Knoll

Dear Mr Cooke,

Thank you for your 5 star review.

We are very pleased that you are enjoying your furniture and are considering another chair.

Best wishes from The Parker Knoll team

Bewertet mit 5 von 5 Sternen

Recliner grinding noise fixed quickly

Our Manhattan recliner developed a grinding noise around the headrest area, shortly after a couple of weeks' use. Robert quickly diagnosed and corrected a loose hinge bolt, taking the time to explain the issue. Great after sales service.

17. März 2026
Bewertung ohne vorherige Einladung
Parker Knoll-Logo

Antwort von Parker Knoll

Dear David,

Thank you for your 5 star review.

We're so glad to hear that you had a great service in sorting the issue.

Best wishes from The Parker Knoll team

Bewertet mit 5 von 5 Sternen

Robert was very Polite and friendly…

Robert was very Polite and friendly Gentleman he was able to fix the issue with our Recliner, by replacing the switmch buttons on the side, and checking everthing over. Robert was excellent workman 10/10 thank you Parker knoll

11. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Parker Knoll

Thank you Jacqueline for your lovely feedback. We certainly strive to provide supportive customer service and it is great to know that Rob has delivered just that. We will be sure to pass your kind words on to Rob.
Best wishes from The Parker Knoll Team

Bewertet mit 5 von 5 Sternen

Electric recliner chair repair switches.

We had a problem with our chair reclining. We called Parker knoll service department they were marvellous. Got back to us gave us a date for the repair man to come to repair chair, He came earlier than expected very professional solve, the problem chair electrics put replacement switches, put everything to how it should look on the chair perfectly
Robert Green did an excellent repair thank you Parker Knoll for sending him to us x

11. März 2026
Bewertung ohne vorherige Einladung
Parker Knoll-Logo

Antwort von Parker Knoll

Dear Katie, thank you for your thoughtful review. At Parker Knoll we strive for attentive and supportive customer service and are pleased to know that this was achieved for you. We will certainly pass on to Rob you lovely comments.
Best wishes from The Parker Knoll Team

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