Prompt delivery every time. We're very happy with Parthenon's supplies and service. It's always important to be able to rely on ostomy supplies, and we have not been disappointed ever. Very grateful.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Today, I switched from a company with terrible customer service and was shocked when, after I heard 2 rings on the other end, a human named Stephanie answered the phone. I needed to order ostomy suppl... Mehr ansehen
It is a blessing to have found such a wonderful company for my supplies . They’re quick , they communicate well if needed and remedy any issues quickly . Friendly and professional
Ordering online was a user friendly service. Got the deodorant pills on a timely manner. Pills work effectively placing on Ostomy bag. Will continue to place orders continuing on. Regards
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Family owned and operated for over 50 years the Parthenon Company values integrity, honesty, quality and service. Our mission is to provide our customers the products they need with the a high level of personalized service, very low prices, and prompt delivery. Parthenon specializes in ostomy, wound and skin care products and services customers nationwide.
Kontaktinformationen
3311 W 2400 S, 84119, Salt Lake City, Vereinigte Staaten
- 1-800-453-8898
- info@parthenoninc.com
- parthenoninc.com
Bittet Kunden um Bewertungen
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Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
They were very helpful in filling my…
They were very helpful in filling my order and shipping in a timely manner.
I’ve ordered from you several times and…
I’ve ordered from you several times and it’s been great every one of them, thanks so much!
Everything I wanted I got
Everything I wanted I got. The process was easy & prices are great!!
Always there
Always there, prompt, have what I need, loved paying by Venmo, online ordering easy, still gives out paper catalogs which is so handy and I share them with others.
Plus response time
Quick turnaround is the most needed. Since I am on Medicare, they want me to have as few as possible appliances before ordering. This makes it very stressful when I have an ileostomy. The politeness your staff give is an added plus.
Great service as always
Some good prices, Delayed shipping communication
I ordered from here and from another site at the same time, a Friday. I received my shipment from the other company on Monday, two full days before this company shipped my order at all, Wednesday. Still waiting to see how long until I receive the shipment. No tracking info was given. Good prices for some items, just make sure you order 1.5 to 2 weeks (guessing) in advance.
Update: (tl;dr) I finally received the tracking info Thursday (day 6, the next day after I received the "shipped" notification) and received the order Friday (day 7). Although it was nerve-racking, Stars have been updated to 5 for accuracy and meeting the promised shipping constraints. Will use again.
To clarify, I never said it was outside of the 5-7 day window, nor were there any expectations of next-day, I only compared it to another company that also said 5-7 days, from which I received tracking info the same day and the order 4 days earlier (day 3), which is very common in my experience when being quoted 5-7 days. Also, I didn't get the tracking info until day 6 for this order, which is after I was asked to leave a review and well within the "I've heard nothing from them, am I going to get my shipment in time?" range. Not sure if that's FedEx's or this company's "fault", but just a fact of my experience. At the time they requested a review, that was my current experience. It's not a knock on the company, just something to be aware of, and an example of why not to ask for reviews until the transaction is completed fully. I will use them again, and I've also recommended them to other people I know, and told them to make sure they allow a 1.5 week lead time, and what to expect about the lack (or lateness) of shipping status communication based on my only experience with them. If it's different in the future, I'll update it again if possible.

Antwort von The Parthenon Company
I order a mini 1 piece colostomy pouch.
I order a mini 1 piece colostomy pouch.
They sent me a a 2 piece pouch, but only sent the pouch not the attachment, so it is worthless unless I use duck tape to attach it!

Antwort von The Parthenon Company
Neglecting to determine the number of…
Neglecting to determine the number of items still on-hand, you followed up with a call to learn that amount. Not getting it the first time is simple growing pains; the thoroughness made a difference.
The replacement supplies could have been sent at a lower cost. I was not asked how soon I needed them.
Price s/b same on phone as online
I called bcoz with a question about shipping. The Marathon product I was purchasing is for my daughter at a different address. The young woman who answered was very helpful in answering my question, so I said I wanted to order 3 boxes. The price she quoted was almost $9 more/box than what I saw on the website. She told me I could only get that price if I ordered online! I hung up and ordered online, but what a waste of time.
Excrllent service and gtray product
Good experience with this company. Very responsive and arrived timely
Very effective skin protector
Very effective skin protector. I’ve had an ileostomy for 56 years. Have very fragile skin and this stuff really works to protect against breakdown.
Reliable Company
Easy web navigation, good product, fast shipping. I'm a repeat customer, ordering ostomy products.
Parthenon has by far the best price for…
Parthenon has by far the best price for Devrom on the market! I've tried going without using the product in the hopes of saving a little money...but it was not worth sacrificing my self confidence. I highly recommend Devrom!!
Prices are better here than anywhere…
Prices are better here than anywhere for the product I use. I have never had an issue with receiving the wrong products or with shipping.
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