Partridge BMW Bewertungen 

968
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We have bought many BMW's over the years from Partridge BMW and dealt with Kevin Diaper many times he is a true credit to the business with his professional manner vast knowledge and friendliness that... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Esther and her team at Partridge went above and beyond for me with my car. I’m so please to have it back . Esther kept me up to date every step of the way with what repairs were needed. Excellent ser... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Partridge kept me up to date on the delivery date and time for new BMW iX3. The whole process was very well organised and I received a call from the Acumen delivery driver with a 30 minute window for... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Izabela picked up my query whilst her colleague was on holiday. She dealt with the problem to conclusion, very quickly and efficiently, explaining exactly what was needed. Top customer service.

Unternehmen hat geantwortet

Unternehmensdetails

  1. BMW-Händler

Vom Unternehmen geschrieben

We are Hampshire’s BMW experts. We offer the highest levels of service and expertise whether you are looking to buy your next vehicle or maintain your current car.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

968 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(968)

105 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Andy King New Company Car

Got my new company car through Partridge BMW kept up to speed very step of the way .. special shout out to Lucy (shes is a star)

4. April 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Hi Andy
Thank you for your great review and we agree Lucy is a star, she will be so delighted with your feedback and we are very pleased to learn you are enjoying the Partridge experience.
Wishing you many happy motoring miles.
The Partridge Team

Bewertet mit 5 von 5 Sternen

So far so good ….

I ordered my car from Partridge of Hampshire remotely, I have been receiving excellent communication from Zdenek during the process.

Zdenek has even kindly arranged a demo vehicle for me prior to the delivery of my car this coming summer.

Looking forward to collecting my car from the dealership so I can pass my thanks on in person.

3. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Partridge BMW

Hi Mike
Thank you for taking the time to leave a review of your Partridge experience so far and the glowing feedback for Zdenek, who we know will be delighted and we look forward to welcoming you on your visit.
Best wishes The Partridge Team

Bewertet mit 5 von 5 Sternen

BMW M2

Amazing customer service, I am a very happy customer, car is amazing!!

1. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Partridge BMW

Hi Matt
We are delighted to learn you are enjoying the BMW M2, a very special car indeed and of course the Partridge experience and thank you for taking the time to share your feedback with us.
Best wishes The Partridge Team

Bewertet mit 5 von 5 Sternen

Traveled from Northern Ireland to Purchase from Partridge

First time buying a car without viewing it in person. Been looking for a 330d Msport for a while now and I found the perfect one at Partridge . The only problem was I live in Northern Ireland. I initially dealt with Alex for the pre sale process and it was a pleasure no pushy sales techniques. Alex answered all the questions I had and sent a detailed video of the car over. I went ahead with the purchase and flew over to Southampton were I was met by James who collected me at the airport and took me to the dealership were he spent time going through all the features of the car and sorting a few minor issues. It was a pleasure dealing with Partridge of Hampshire. Would definitely recommend and consider them for any future purchases.

18. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Partridge BMW

Hi John
Thank you for taking the time to leave such a wonderful review and recommendation. We are delighted that both Alex and James were able to provide you with a great Partridge experience and that everything went smoothly.
We will certainly pass on your feedback and we know they will both be very pleased with your comments.
We wish you many happy motoring miles and if we can be of any further assistance, please do not hesitate to make contact.
Best wishes The Partridge Team

Bewertet mit 5 von 5 Sternen

Great experience

Great experience. James was great to deal with and nothing was too much trouble. It can be a little daunting buying a vehicle from 250mls away but the car is amazing and this has been the best BMW dealer I have dealt with.

25. März 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Hi Philip
Thank you for taking the time to leave such a glowing review, which is very much appreciated and we know that James will be delighted to receive your feedback.
If we can be of any further assistance please do not hesitate to make contact and we wish you many happy motoring miles.
Best wishes The Partridge Team

Bewertet mit 4 von 5 Sternen

Faultless online approved used BMW purchase experience

My second online purchase of an approved used BMW, this time from Partridge, Eastleigh. Some trepidation’s but soon put at ease by Alex who handled the whole pre-purchase process with a calm professionalism, and
promptly answered all my questions with believable honesty. Lengthy walk around video was priceless.
Collection process went swiftly and smoothly handled by James who patiently guided me through the paperwork and some of the daunting newer car technology. Cannot fault my initial driving experience with my 73 plate, 2 Series, M Sport Coupe, 220i.
Will extend my BMW service package to include this car and hopefully look forward to another few years incident free motoring. Will strongly consider Partridge for future car purchases.

20. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Partridge BMW

Hi Catherine
Thank you for taking the time to leave such a positive review for Alex and James during the purchase of your super car and that you enjoyed the partridge experience.
We will certainly pass on your feedback and wish you many happy motoring miles and look forward to welcoming you back.
Best wishes The Partridge Team

Bewertet mit 5 von 5 Sternen

If you’re thinking of buying a car from these guys, do it!!

My husband and me have been searching for the right second car for ages, we knew we specifically wanted the Volvo XC40 and my husband found this particular model at Partridge BMW.

We firstly spoke to James to book the test drive, who couldn’t do enough to help us and has been amazing throughout the whole experience. He made it completely easy and we couldn’t have asked for better help with guiding us to pick our new car. Jason dealt with us with all of our financing and he was just as friendly and helpful. They have both been really attentive and answered any questions or worries we may have had. The whole experience has been absolutely seamless, the car is just what we were looking for, and we’ve driven it away today absolutely chuffed. Not only does it look beautiful it drives beautifully too! Thanks guys, I’m not sure could ever go anywhere else now.

21. März 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Hi Mel
Thank you for your review and wonderful comments, we are delighted to learn that James and Jason have given a great Partridge experience and we know they will be very pleased with your feedback.
We do hope you enjoy your car and if there is anything further we can assist with, please do not hesitate to make contact.
Best wishes The Partridge Team

Bewertet mit 5 von 5 Sternen

Great customer service

The customer service from Izabela was first class, she was knowledgeable, helpful and very friendly.

19. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Partridge BMW

Thank you for taking the time to leave a review, especially with great comments, which we know Izabela will appreciate.
If you need anything further, please do not hesitate to make contact.
Best wishes The Partridge Team

Bewertet mit 5 von 5 Sternen

Izabella was really helpful and secured…

Izabella was really helpful and secured me a quicker delivery date than anticipated. Great customer service.

19. März 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Hi Sam
We are so delighted Izabela was able to assist with a great result, we know she will be very pleased with your comments and we wish you many happy motoring miles.
Best wishes The Partridge Team

Bewertet mit 5 von 5 Sternen

Amazing BMW

Amazing BMW. We bought a used car from James Ractliffe and he was amazing from start to finish. So helpful and answered any questions we had. Would definitely recommend and worth the hour drive to come and see them.

15. März 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Thank you for taking the time to let us know how delighted you are with your BMW and for your recommendation.
James will be so very pleased with your feedback and we are very happy you are enjoying the Partridge experience.
Best wishes The Partridge Team

Bewertet mit 5 von 5 Sternen

Great service

Partridge bmw made the whole process really easy, nothing was to much trouble. Special mention to James Ratcliffe personable, knowledgeable and generally a all round nice person to deal with. Thanks again to the team and James. Love my new car.

13. März 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Thank you for you wonderful review and we are thrilled you love your new car. We know James will be delighted with your comments and we are very pleased you are enjoying the Partridge experience.
We wish you lots of joy and happy motoring.
Best wishes The Partridge Team

Bewertet mit 5 von 5 Sternen

Lovely team

Always a pleasure to deal with the Corporate team. Izabela is my go to point of contact for queries. thank you for all your help :)

13. März 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Hi David
Thank you for your review and glowing comments, the Corporate Team and Izabela will be delighted with your feedback and we are happy that you are enjoying the Partridge experience.
Best wishes The Partridge Team

Bewertet mit 5 von 5 Sternen

Had a wonderful time picking my car up…

Had a wonderful time picking my car up from partridge bmw travled all the way from Coventry the sales gentleman James was extremely nice answerd all my questions I need to ask kept me updated on the car all week highly recommend bmw partridge and James is a gentleman to deal with will definitely be buying from here and doing business with him again

13. März 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Hi John
We are so delighted to read your comments and thank you for your recommendation.
James will be very pleased with the feedback and we look forward to welcoming you back in the future.
In the meantime, if we can be of any further assistance, please do not hesitate to make contact.
Wishing you many happy motoring miles, The Partridge Team

Bewertet mit 5 von 5 Sternen

Zdenek was very helpful with an issue I…

Zdenek was very helpful with an issue I had with a leasing order. Gave me some alternative options and clearly explained the next steps.

12. März 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Hi Richard
Thank you for taking the time to leave a review for Zdenek, who we know will be most pleased and we are delighted you are enjoying the Partridge experience.
If there is anything further we can assist with, please do not hesitate to let us know.
Best wishes The Partridge Team

Bewertet mit 5 von 5 Sternen

Nothing is ever too much trouble

Nothing is ever too much trouble for the Corporate Team at Partridge, have been dealing with them for a number of years and the service levels are always excellent. Big shout to Iz for her help and communication around the delivery and paperwork post order

28. Februar 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Hi Ian
Thank you for taking the time to leave a review and letting us know how much you are enjoying the Partridge experience. We will certainly pass on your feedback to Iz and the Corporate Team, who we know will be delighted.
If you require anything else, please do not hesitate to make contact.
Best wishes The Partridge Team

Bewertet mit 1 von 5 Sternen

Terible customer service,been waiting…

Terible customer service,been waiting in reception for the past 30 mins and no one seems to aknowlege or update o what is happening with the vehicle i came to collect.Absolute shocking.

27. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Partridge BMW

Hi Degasia
Thank you for taking time to leave a review and highlighting your experience. Indeed, this service does fall a long way below the standards we pride ourselves on and certainly not how we wish to present ourselves.
We would kindly ask you to contact us via TellToby@partridgebmw.co.uk so that we may learn more of your visit to Partridge, in order that we may have the opportunity to rectify issues for our customers.
Kind regards The Partridge Team

Bewertet mit 5 von 5 Sternen

Thanks Partridge

Big shout out to Zdenek Kalok. Always happy to assist and has been very helpful

26. Februar 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Hi Ben
Thank you for taking the time to leave such a great review for Zdenek, who will be delighted and we too are very pleased to learn you are enjoying the Partridge experience.
If you need anything else, please do not hesitate to make contact.
Best wishes The Partridge Team

Bewertet mit 5 von 5 Sternen

Partridge were very helpful

We found Izabela @ Partridge very helpful and the two BMW i4's arrived on time we were very happy with the service we have received throughout the ordering and delivering process - would use again

6. Jänner 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Hi Pete
Thank you for the review, Izabela will be delighted and we are very happy to hear you are enjoying the Partridge experience.
If we can be of any further assistance, please do not hesitate to make contact.
Best wishes The Partridge Team

Bewertet mit 1 von 5 Sternen

Poor Customer Service

I located a Z4 M40i on the BMW UK website. I then contacted the Partridge dealership and spoke to Kevin. I explained that I was very interested in the car but would not be able to test drive it for several days due to work and personal commitments. I asked if there was any way that I could reserve the car for longer than the usual 24hrs. We worked out a solution that would involve sending a deposit of £1000 to hold the car. The following morning, before securing the reservation, I noticed on Partridge's website that the car was marked as reserved. I called Kevin to query this, and after checking with his manager, Kevin confirmed that the car was still for sale. After completing several forms, I then transferred £1000 to reserve the vehicle on the Friday morning, and agreed that I would test drive the car on Sunday afternoon. So far all was going to plan.
Later that afternoon, I received a phone call from the sales team manager to say that there had been a communication breakdown amongst the sales team and the car had already been sold.
I eventually received my deposit back on the Monday.
I am very disappointed at the lack of communication that led to this error, especially as I had made it quite clear right from the start of my intention to purchase subject to a test drive!

7. Februar 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Dear Jason
Thank you for taking the time to share you recent disappointing experience with Partridge and I am writing regarding the vehicle you were interested in purchasing.
Unfortunately, it can be a difficult situation when multiple customers wish to purchase the same car and on rare occasions, more than one customer places a deposit on the vehicle simultaneously.
In this instance, we were faced with a situation where we had to make a decision and we regret to inform you that another customer was able to secure the vehicle. We understand that this news is disappointing and we sincerely apologise for the inconvenience it may have caused.
Please know that we value your interest in our vehicles and we would be more than happy to assist you in finding a similar car that meets your needs or notify you if another vehicle becomes available.
Thank you for your understanding, and we hope to have the opportunity to serve you again in the future.
Best wishes The Partridge Team

Bewertet mit 1 von 5 Sternen

Contacted this dealership about a Mini…

Contacted this dealership about a Mini for sale.
Jason Young contacted me, He answered my questions. I Told him the car sounded perfect!
When can I test drive, as I live 60 miles away, and purchase and drive the car away?
I was then told there was a problem with a part for the centre console, which was previously never mentioned in the extensive email correspondence. However it would be ordered and with them in 24 hrs.
I was told the Mot would Not be done till Friday, and the car was in their loading bay????
"24hrs later , I see the car has been removed from Auto trader .
I immediately contacted Jason, who only then informed me the car was now sold!
I am somewhat disappointed that Jason did not even give me the option of securing the vehicle, with ie deposit, or indeed inform me the car was sold!
It appears this company employ staff with absolutely NO integrity , good manners, or indeed good business sense!
An unhappy customer, who would advise others NOT to dealer with this company, as I have no intention of looking at any other of their vehicles now or in the future!

10. Februar 2025
Bewertung ohne vorherige Einladung
Partridge BMW-Logo

Antwort von Partridge BMW

Dear Liza
Thank you for taking the time to share you recent experience with Partridge and I am writing regarding the vehicle you were interested in purchasing.
Unfortunately, it can be a difficult situation when multiple customers wish to purchase the same car and on rare occasions, more than one customer places a deposit on the vehicle simultaneously.
In this instance, we were faced with a situation where we had to make a decision and we regret to inform you that another customer, who did not want to wait for the preparation work to be done, was able to secure the vehicle. We understand that this news is disappointing and we sincerely apologise for the inconvenience it may have caused.
Please know that we value your interest in our vehicles and we would be more than happy to assist you in finding a similar car that meets your needs or notify you if another vehicle becomes available.
Thank you for your understanding, and we hope to have the opportunity to serve you again in the future.
Best wishes The Partridge Team

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