We have bought many BMW's over the years from Partridge BMW and dealt with Kevin Diaper many times he is a true credit to the business with his professional manner vast knowledge and friendliness that... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
We have bought many BMW's over the years from Partridge BMW and dealt with Kevin Diaper many times he is a true credit to the business with his professional manner vast knowledge and friendliness that... Mehr ansehen
Unternehmen hat geantwortet
Esther and her team at Partridge went above and beyond for me with my car. I’m so please to have it back . Esther kept me up to date every step of the way with what repairs were needed. Excellent ser... Mehr ansehen
Partridge kept me up to date on the delivery date and time for new BMW iX3. The whole process was very well organised and I received a call from the Acumen delivery driver with a 30 minute window for... Mehr ansehen
Unternehmen hat geantwortet
Izabela picked up my query whilst her colleague was on holiday. She dealt with the problem to conclusion, very quickly and efficiently, explaining exactly what was needed. Top customer service.
Unternehmen hat geantwortet
We are Hampshire’s BMW experts. We offer the highest levels of service and expertise whether you are looking to buy your next vehicle or maintain your current car.
Stoney Croft Rise 1, SO53 3YU, Chandler's Ford, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 88 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Got my new company car through Partridge BMW kept up to speed very step of the way .. special shout out to Lucy (shes is a star)

Antwort von Partridge BMW
I ordered my car from Partridge of Hampshire remotely, I have been receiving excellent communication from Zdenek during the process.
Zdenek has even kindly arranged a demo vehicle for me prior to the delivery of my car this coming summer.
Looking forward to collecting my car from the dealership so I can pass my thanks on in person.

Antwort von Partridge BMW
Amazing customer service, I am a very happy customer, car is amazing!!

Antwort von Partridge BMW
First time buying a car without viewing it in person. Been looking for a 330d Msport for a while now and I found the perfect one at Partridge . The only problem was I live in Northern Ireland. I initially dealt with Alex for the pre sale process and it was a pleasure no pushy sales techniques. Alex answered all the questions I had and sent a detailed video of the car over. I went ahead with the purchase and flew over to Southampton were I was met by James who collected me at the airport and took me to the dealership were he spent time going through all the features of the car and sorting a few minor issues. It was a pleasure dealing with Partridge of Hampshire. Would definitely recommend and consider them for any future purchases.

Antwort von Partridge BMW
Great experience. James was great to deal with and nothing was too much trouble. It can be a little daunting buying a vehicle from 250mls away but the car is amazing and this has been the best BMW dealer I have dealt with.

Antwort von Partridge BMW
My second online purchase of an approved used BMW, this time from Partridge, Eastleigh. Some trepidation’s but soon put at ease by Alex who handled the whole pre-purchase process with a calm professionalism, and
promptly answered all my questions with believable honesty. Lengthy walk around video was priceless.
Collection process went swiftly and smoothly handled by James who patiently guided me through the paperwork and some of the daunting newer car technology. Cannot fault my initial driving experience with my 73 plate, 2 Series, M Sport Coupe, 220i.
Will extend my BMW service package to include this car and hopefully look forward to another few years incident free motoring. Will strongly consider Partridge for future car purchases.

Antwort von Partridge BMW
My husband and me have been searching for the right second car for ages, we knew we specifically wanted the Volvo XC40 and my husband found this particular model at Partridge BMW.
We firstly spoke to James to book the test drive, who couldn’t do enough to help us and has been amazing throughout the whole experience. He made it completely easy and we couldn’t have asked for better help with guiding us to pick our new car. Jason dealt with us with all of our financing and he was just as friendly and helpful. They have both been really attentive and answered any questions or worries we may have had. The whole experience has been absolutely seamless, the car is just what we were looking for, and we’ve driven it away today absolutely chuffed. Not only does it look beautiful it drives beautifully too! Thanks guys, I’m not sure could ever go anywhere else now.

Antwort von Partridge BMW
The customer service from Izabela was first class, she was knowledgeable, helpful and very friendly.

Antwort von Partridge BMW
Izabella was really helpful and secured me a quicker delivery date than anticipated. Great customer service.

Antwort von Partridge BMW
Amazing BMW. We bought a used car from James Ractliffe and he was amazing from start to finish. So helpful and answered any questions we had. Would definitely recommend and worth the hour drive to come and see them.

Antwort von Partridge BMW
Partridge bmw made the whole process really easy, nothing was to much trouble. Special mention to James Ratcliffe personable, knowledgeable and generally a all round nice person to deal with. Thanks again to the team and James. Love my new car.

Antwort von Partridge BMW
Always a pleasure to deal with the Corporate team. Izabela is my go to point of contact for queries. thank you for all your help :)

Antwort von Partridge BMW
Had a wonderful time picking my car up from partridge bmw travled all the way from Coventry the sales gentleman James was extremely nice answerd all my questions I need to ask kept me updated on the car all week highly recommend bmw partridge and James is a gentleman to deal with will definitely be buying from here and doing business with him again

Antwort von Partridge BMW
Zdenek was very helpful with an issue I had with a leasing order. Gave me some alternative options and clearly explained the next steps.

Antwort von Partridge BMW
Nothing is ever too much trouble for the Corporate Team at Partridge, have been dealing with them for a number of years and the service levels are always excellent. Big shout to Iz for her help and communication around the delivery and paperwork post order

Antwort von Partridge BMW
Terible customer service,been waiting in reception for the past 30 mins and no one seems to aknowlege or update o what is happening with the vehicle i came to collect.Absolute shocking.

Antwort von Partridge BMW
Big shout out to Zdenek Kalok. Always happy to assist and has been very helpful

Antwort von Partridge BMW
We found Izabela @ Partridge very helpful and the two BMW i4's arrived on time we were very happy with the service we have received throughout the ordering and delivering process - would use again

Antwort von Partridge BMW
I located a Z4 M40i on the BMW UK website. I then contacted the Partridge dealership and spoke to Kevin. I explained that I was very interested in the car but would not be able to test drive it for several days due to work and personal commitments. I asked if there was any way that I could reserve the car for longer than the usual 24hrs. We worked out a solution that would involve sending a deposit of £1000 to hold the car. The following morning, before securing the reservation, I noticed on Partridge's website that the car was marked as reserved. I called Kevin to query this, and after checking with his manager, Kevin confirmed that the car was still for sale. After completing several forms, I then transferred £1000 to reserve the vehicle on the Friday morning, and agreed that I would test drive the car on Sunday afternoon. So far all was going to plan.
Later that afternoon, I received a phone call from the sales team manager to say that there had been a communication breakdown amongst the sales team and the car had already been sold.
I eventually received my deposit back on the Monday.
I am very disappointed at the lack of communication that led to this error, especially as I had made it quite clear right from the start of my intention to purchase subject to a test drive!

Antwort von Partridge BMW
Contacted this dealership about a Mini for sale.
Jason Young contacted me, He answered my questions. I Told him the car sounded perfect!
When can I test drive, as I live 60 miles away, and purchase and drive the car away?
I was then told there was a problem with a part for the centre console, which was previously never mentioned in the extensive email correspondence. However it would be ordered and with them in 24 hrs.
I was told the Mot would Not be done till Friday, and the car was in their loading bay????
"24hrs later , I see the car has been removed from Auto trader .
I immediately contacted Jason, who only then informed me the car was now sold!
I am somewhat disappointed that Jason did not even give me the option of securing the vehicle, with ie deposit, or indeed inform me the car was sold!
It appears this company employ staff with absolutely NO integrity , good manners, or indeed good business sense!
An unhappy customer, who would advise others NOT to dealer with this company, as I have no intention of looking at any other of their vehicles now or in the future!

Antwort von Partridge BMW
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