Hi, I just wanted to take a moment to share my appreciation for the excellent customer service I received. The staff was friendly, professional, and very attentive to my needs. Everything wa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very smooth easy process from start to end, ticket issued straight after last payment made, my 3rd trip using your service, no stress, love it ! Customer service are always on standby, helpful through... Mehr ansehen
Unternehmen hat geantwortet
The customer service was fantastic! I wasn't sure about my booking dates, but Shalimar Ann from customer service was so helpful in assisting me with my request. Thank you so much! I really appreciated... Mehr ansehen
Unternehmen hat geantwortet
I’ve been using pay later for a few years it’s been such an easy process- makes holidaying affordable! I made a new booking and accidentally selected the wrong payment dates. Neil was so great and h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Pay Later Travel, our mission is to make travel accessible to everyone, and we've been doing just that since 2018, with a presence in Australia and the United States. We offer a frictionless lay-by product that allows customers to budget and save for their dream vacations without having to leave our site. With our product, customers can book their trip with a deposit and then pay the remainder in instalments, making it easier to plan and afford their next adventure. At Pay Later Travel, we are proud to support our customer's financial wellbeing. We understand that the cost of travel can be a barrier for many, and we want to do our part to make it more manageable. That's why we've developed a product that allows customers to pay for their trip over time, instead of having to pay the full cost upfront. To book, head over to our website, choose your destination and preferred travel provider. Then, set up a payment plan that matches your budget. Thank you for dropping by and we're excited to have you on board. Our team look forward to serving you. For questions, or to reach out to our support team please contact us on 1300 399 902 or email support@paylatertravel.com.au Pay Later Travel Team
Kontaktinformationen
4,8
Hervorragend
4063 Bewertungen
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Cheryllynn was amazing
Cheryllynn was amazing! Professional, courteous and able to resolve my concerns quickly and efficiently.
16. April 2026
Bewertung ohne vorherige Einladung
I love it and easy
13. Februar 2026
Antwort von PayLater Travel Australia
Thank you for your feedback! 😊 We’re glad to hear you love it and found it easy to use. Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future! ✈️
April was quick to reply to my email…
April was quick to reply to my email and hopefully the name error spelling wont cost anything.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von PayLater Travel Australia
Thank you for your feedback! 😊 We’re glad to hear that April was quick to respond to your email. We also understand your concern regarding the name spelling and will ensure this is properly checked to avoid any unnecessary costs. Thank you for choosing Paylater Travel, and we look forward to assisting you further! ✈️
Rica made the process easy and stress-free
Rica was amazing to deal with. She was patient, clear and made sure I understood everything before proceeding. She made what could have been a stressful situation much easier. Thank you!
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von PayLater Travel Australia
Thank you for your wonderful feedback! 😊 We’re so glad to hear that Rica was patient, clear, and made sure you felt comfortable every step of the way. It’s great to know she was able to turn a potentially stressful situation into a smooth experience. We’ll be sure to share your kind words with her. Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future! ✈️
Antwort von PayLater Travel Australia
Thank you for your feedback! 😊 We’re glad to hear you found the service easy and simple to use. Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future! ✈️
I had an issue
I had an issue, but Neil was quick to respond and resolved it straight away. Really great customer service ☺️
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von PayLater Travel Australia
Thank you for your kind feedback! 😊 We’re glad to hear that Neil was quick to respond and able to resolve your issue right away. Providing great customer service is very important to us, and we appreciate you sharing your experience. Thank you for choosing Pay Later Travel, and we look forward to assisting you again in the future! ✈️
Thank You Bejay!!!!!
Bejay was greatly helpful and was very professional! It was an awesome experience dealing with him! Thank You Bejay for sorting it for me!
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von PayLater Travel Australia
Thank you for your kind feedback! We’re delighted to hear that Bejay was able to assist you professionally and make your experience a great one. We’ll be sure to pass along your appreciation to him. Thank you for choosing Pay Later Travel, and we look forward to assisting you again in the future! ✈️
Love this service easy simple and a…
Love this service easy simple and a great way to travel. 😊 Definitely have enjoyed will definitely use for any of my future travels.
14. Februar 2026
Antwort von PayLater Travel Australia
Thank you so much for your kind words! 😊 We’re really happy to hear that you found our service easy and convenient. Thank you for choosing Pay Later Travel. We truly appreciate your support and look forward to assisting you with your future travels! ✈️
She great
Hi,
I just wanted to take a moment to share my appreciation for the excellent customer service I received. The staff was friendly, professional, and very attentive to my needs.
Everything was handled quickly and efficiently, and I truly felt valued as a customer. Experiences like this make a big difference, and it does not go unnoticed.
Thank you for providing such great service I look forward to returning again soon.
Best regards,
14. April 2026
Bewertung ohne vorherige Einladung
Elah was amazing with customer service…
Elah was amazing with customer service and ensuring that I was happy with the outcome of my trip. I definitely will be using paylater travel for all future trips
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von PayLater Travel Australia
Thank you for your wonderful feedback! 😊 We’re thrilled to hear that Elah provided amazing customer service and ensured you were happy with your trip outcome 💛 We truly appreciate your trust and are delighted that you’ll be using Paylater Travel for your future trips. We look forward to assisting you again ✈️
Excellent facility to help pay off…
Excellent facility to help pay off airline tickets. Very happy thank you.
13. Februar 2026
Antwort von PayLater Travel Australia
Thank you for your kind feedback! 😊 We’re glad to hear you’re very happy with our service and found it helpful in paying off your airline tickets 💛 Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future ✈️
Absolutely enjoyed my experience with…
Absolutely enjoyed my experience with them I have been using PLT for years now & they really do not disappoint, for those who are new to this site just make sure before you book you understand inclusions in your tickets because once you start with deposit it’s quite hard to amend if you’ve booked a lite fare
22. Juni 2025
Antwort von PayLater Travel Australia
Thank you for your continued support and kind feedback 😊 We’re so glad to hear you’ve had a great experience with Paylater Travel over the years, and we appreciate you highlighting the importance of checking fare inclusions before booking 💛 We look forward to assisting you again on your future travels ✈️
Easy to use
Easy to use - search, book and payments provided with options to suit budget.
12. Februar 2026
Antwort von PayLater Travel Australia
Thank you for your feedback! 😊 We’re glad to hear that you found the platform easy to use and that the search, booking, and payment options suited your budget 💛 Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future ✈️
Antwort von PayLater Travel Australia
Thank you for your feedback 😊 We’re glad to hear you found the process so easy to use 💛 Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future ✈️
Had a ticket that I was paying for but…
Had a ticket that I was paying for but due to crisis in the Middle East I thought to cancel it.After paying $600 plus I was told I’m going to get a refund of $41 plus.What a complete stealing.
9. Februar 2026
Fantastic service
It's a fantastic initiative on being able to afford to travel and not needing to worry about a lump sum payment.
12. Februar 2026
Antwort von PayLater Travel Australia
Thank you for your wonderful feedback! 😊 We’re delighted to hear that you appreciate the flexibility of being able to travel without the need for a lump sum payment 💛 Thank you for choosing Paylater Travel, and we look forward to helping you on your future journeys ✈️
Rica was very helpful and made the…
Rica was very helpful and made the experience so easy
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von PayLater Travel Australia
Thank you for your kind feedback! 😊 We’re glad to hear that Rica was very helpful and made your experience easy and smooth 💛 We’ll be sure to share your kind words with her. Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future ✈️
Keren was very helpful and solved my…
Keren was very helpful and solved my problem for me. Thank you Keren
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von PayLater Travel Australia
Thank you for your feedback! 😊 We’re glad to hear that Keren was very helpful and able to resolve your concern 💛 We’ll be sure to share your kind words with her. Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future ✈️
Very easy process to go through
Very easy process to go through. manageable weekly payments which offer the flexibility to pay off over a length of time whilst saving for other things.
11. Februar 2026
Antwort von PayLater Travel Australia
Thank you for your wonderful feedback! 😊 We’re glad to hear that you found the process easy and that the flexible weekly payments worked well for you, allowing you to manage your budget while planning your trip 💛 Thank you for choosing Paylater Travel, and we look forward to assisting you again in the future ✈️
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.