TMS Legal Bewertungen 

605
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

TMS Legal won my case with my bank in what was an easy process from my point of view. They asked some questions and then took care of all the legalities concerning my claim. In a short period of time... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Totally bowled over, TMS Legal are the team who can! Their hardwork, determination and professionalism got big results and I couldn't have done it without their expertise. Even when I received letter... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Was unsure if I had a case for being given multiple increases on a credit card limit, that I simply couldn't afford, but accepted as it was being offered to me by the lender. TMS took on the claim... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Promised me they would help with a Lloyds overdraft. I now have a default on my credit score, been refused a mortgage application. Lloyds have given them thousands of pounds of my compensation. They... Mehr ansehen

Unternehmensdetails

  1. Anwaltskanzlei

Vom Unternehmen geschrieben

Solicitors specialising in mis-sold financial products - unafordable lending on loans, credit cards, overdrafts and vehicle finance. Also packgaged bank account claims.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

605 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 45 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(605)

54 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

This is the worse of the worse

This is the worse of the worse. They acted on credit card charges. After 4 yers I hade first letter they win case winning £540 which i never received.
They send me bill £1260. And if i don't pay they will charge me each month £50 on top. When I called and explain as disabled on disability and cancer patient i can only pay £5.00 month they refused and say I have to pay £20.00,a month. If don't pay they use enforcement.
Very very harsh !! I won't be eating or keeping warm . Avoid this company its big scam. !!! Scam scam

2. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fast Work

Very surprised at how fast they did my claim. Very professional, good communication. Would highly recommend and would use again.

24. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy to deal with

From start to finish, always getting calls/texts and emails to keep me informed at all times and a risk free easy application can't fault this service at all

16. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

What a complete rip off this company…

What a complete rip off this company are they have just ripped me off with Therefore, the commission due to us is £537.33- £504.37(amount we will receive) = £32.96. and they want me to pay them another £32.96 what a bunch of crooks charging £537.33 commission what a joke at least Richard Turpin wore a mask robbing people

2. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very Poor Progress and Communication

They were assigned for two cases.

One has been ongoing since July 2025 without success.

Another has been incorrectly rejected based on allegedly being time barred, however I have highlighted that there are two methods of time barred calculations in law where one such basis applies in my case.

I have requested substantive updates and specific responses to my particular cases and the circumstances applicable to the cases, which I am fully entitled to.

My specific requests are not being replied to or acted upon.

My experience of the service is that I am not being sufficiently represented in accordance with instructions.

14. Februar 2026
Bewertung ohne vorherige Einladung
TMS Legal-Logo

Antwort von TMS Legal

We’re sorry to read that you feel dissatisfied with our service.

Due to confidentiality and regulatory obligations, we cannot discuss the specifics of any client matter in a public forum. However, we can clarify our general approach.

Where a complaint is rejected by a lender on time-limit grounds, we assess the applicable regulatory framework carefully before deciding whether a referral to the Financial Ombudsman Service is reasonable and proportionate. Clients always retain the right to refer matters to the Ombudsman themselves if they disagree with that assessment.

In relation to ongoing cases, unfortunately many lenders are currently exceeding regulatory response timeframes due to significant industry backlogs. We continue to pursue outstanding matters and update clients when substantive progress occurs.

We aim to communicate clearly and act in our clients’ best interests at all times. If any client feels that our service has fallen below expectations, we operate a formal complaints procedure which allows concerns to be reviewed independently.

We have contacted the reviewer directly to address their concerns through the appropriate channels.

— TMS Legal Ltd

Bewertet mit 1 von 5 Sternen

Lack of Accountability, Appalling Conduct, and Refusal to Pay Court-Ordered Judgment

2nd Update:

TMS Legal Ltd tried to dispute this review with Trustpilot, but TrustPilot Support confirmed it is not defamatory and reinstated it! Yet again, the firm chooses to manipulate situations instead of earning respect by taking accountability for their actions.

You'll notice today 11 February 2026, TMS Legal Ltd suddenly responded to multiple Trustpilot reviews dating back to September 2025. Seemingly triggered by my honest review, this highlights their reactive, and defensive approach to controlling the narrative of public honest feedback.

In this case, I wasn't asking them to comment,it was simply a review of my experience with them.

--------------

Update:

TMS Legal Ltd’s response below highlights the very issue behind my complaint. They were given sufficient opportunity to review my complaint, Letter of Claim, and court submission, yet failed to act within the required timescales. A default judgment was issued as a result.

For clarity, my request to revoke their authority to act on my behalf did not authorise the closure of my complaint with Lloyds Bank. This is nonetheless the instruction TMS Legal Ltd issued to the bank.

I hold written evidence, including documentation provided during their internal complaints process and the email sent to Lloyds Bank confirming they directed the complaint to be closed, which is considered incorrect and negligent.

Only after the legal process progressed did they submit a set-aside application outside the original response window. This does not change the fact that they failed to engage when required, despite multiple attempts by me to contact them, and the judgment remains unpaid.

While TMS Legal Ltd continues to rely on legal process language in its response, Trustpilot is a platform for customers to share their experiences.

As my review has not been formally disputed or challenged with a request for removal, I can only assume the information provided here is accepted as accurate and reflective of my experience.

--------------

My Review:

I filed a Small Claims Court claim against TMS Legal Ltd for negligent instructions and failure to provide agreed services. The court issued a default judgment in my favour, yet they have refused to pay.

Despite being fully aware that I intended to escalate to court, TMS Legal Ltd ignored all communication and attempted to use legal loopholes to overturn the judgment. One of their managing directors repeatedly sent the same emails, misrepresenting the firm’s actions and showing a clear lack of accountability and understanding of legal processes.

I have now escalated the case to the Legal Ombudsman and the Solicitors Regulation Authority (SRA). Their conduct mirrors many other negative reviews: poor legal knowledge, inaction, and repeated mismanagement.

Too proud to admit error, this so-called reputable law firm lets enforcement continue to reclaim what's owed. I'm embarrassed for them!

I encourage others to stand up for what’s right.

TMS Legal claims to be ‘Your Advocate for Financial Justice.’

Yet clearly, that principle doesn’t apply to them.

11. Februar 2026
Bewertung ohne vorherige Einladung
TMS Legal-Logo

Antwort von TMS Legal

TMS Legal Ltd does not comment publicly on individual matters that are subject to ongoing court proceedings or regulatory review.

The issues referred to in this review are currently before the Court and are therefore disputed. A set-aside application has been filed and the matter will be determined through the appropriate legal process.

We are committed to acting professionally and in accordance with our regulatory obligations. Where concerns are raised, they are addressed through the proper legal and regulatory channels.

Bewertet mit 1 von 5 Sternen

Incompetent, dont bother

Waited 7 months for a decision to be told because I closed the overdraft more than 6 years ago the claim would be dropped. Surely this is one of the first things you check?

28. Jänner 2026
Bewertung ohne vorherige Einladung
TMS Legal-Logo

Antwort von TMS Legal

Hello Sam we are sorry to hear you are not happy with your outcome. There are many occasions when timebar can be overcome, which is why we sometimes opt to submit this type of claim.

Bewertet mit 5 von 5 Sternen

Claim was dealt with quickly

Claim was dealt with quickly. I was kept Informed of everything happening. Paid quickly

23. Jänner 2026
Bewertung ohne vorherige Einladung
TMS Legal-Logo

Antwort von TMS Legal

Thankyou for your positive feedback Elizabeth, we are pleased you had a good outcome.

Bewertet mit 5 von 5 Sternen

Brilliant service

From start to finish was kept informed of what was going on. Used this company a few times and everytime got a fab result. Staff are very polite and helpful. Thankyou for my little windfall that I never expected

19. Jänner 2026
Bewertung ohne vorherige Einladung

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