I adore this company and hope everyone has the honour of enjoying their products at some point in their lifetime. The team behind the company are just the cutest people who deserve all the success i... Mehr ansehen
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Das sagen Bewerter
Let me just say, the designs are like nothing I have seen before. They are genuinely awesome and I've checked for signs of AI generating and I cannot see any. Second, they accidentally sent the wr... Mehr ansehen
Absolutely love the Skateboard that I bought perfect as a birthday present. The interaction I had with the staff I could not fault they were amazing. I was very happy with the service that I got. I wo... Mehr ansehen
My boyfriend originally found these guys a few years ago and had a jumper at download festival. Since then I've ordered him a hoodie and tshirts for Xmas or birthdays every year. The quality is real... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Peaked Apparel is an eclectic alternative clothing brand based in the vibrant city of Leicester, UK. Starting small and working from his bedroom, Founder Conor slowly gained recognition amongst alternative fashion enthusiasts with his unique take on celebrating pop culture, movies and gaming and presenting them in an exciting and unconventional way. With the addition of his business partner later down the line, Conor & Jets grew the brand into the company it is today, shipping parcels worldwide to a diverse community of Peaked fans who love to stand out against the crowd. At Peaked Apparel, we believe that what you choose to wear each day is a powerful tool for self-expression and individuality and we strive to create more options so you can continue to bring the good vibes into your day.
Kontaktinformationen
Vereinigtes Königreich
- contact@peakedapparel.co.uk
- peakedapparel.co.uk
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Das haben sich andere Leute angesehen
Appalling customer service with no resolution
My experience with Peaked Apparel was extremely disappointing due to a complete lack of customer support.
I received an incorrect item on August 8th (I ordered a Pokémon Boo Club hoodie and received a Monsters, Inc. hoodie). I contacted customer service immediately with all the necessary details.
Despite multiple attempts to get a response—first by email, then through the website contact form—I have received no resolution. The only reply I got was a rude one-liner that provided no help whatsoever.
With the return window now closed, I am left with the wrong item and have been completely ignored. I had high hopes for this brand, but the shockingly poor customer service means I will not be shopping here again.
Got the shirt on schedule with the…
Got the shirt on schedule with the tracking and it was the perfect size. Exactly what I wanted
A Much Better Experience This Time
I have recently written a review for this company, and it wasn’t a good one. However , I have decided to delete my last review and hope I can try make up for it with a better one. My review was based on being sent the wrong T-shirt after already waiting a long time for my order to be dispatched, (12 days or so), I didn’t feel happy as a first time customer. However , the company has responded via Instagram to explain that they had experienced issues with SKU’s and were currently working at a festival, that they would help as soon as returning. After investigating they informed me they had sent out a replacement and told me to keep the shirt that was sent out in error, and apologised. I have now received my item. So I would like to say thank you for making things right, thank you for the replacement, I’m very happy with it. This better experience has made me feel that I would like to give your company another try in the future. There are a few items I already have my eye on. Many thanks!
Unable to get in contact with the company.
Item looks great however unfortunately the size was too small. I have tried 3 times to contact the company to organise a refund & no response. £50 for an item that doesn't fit is alot of money to waste.
Zero communication
Tshirts themselves look ok quality but the print is thick and you can tell it will wear very quickly in the wash as it's rough and poor quality. I emailed them before my order was dispatched as there was no way to cancel my order and I had no response in that time frame of 3 days.
Fantastic service
Good quality products. Already ordered from Peaked again and am awaiting my second order!
Constant communication on order updates.
Missing items no responses
Ordered two items recieved one of them even though it is saying both delivered i have tried to contact through the website no response I have tried to email them again no response I have even gone as far as to message them twice on Instagram and no response on there either I have given 7 days for a response and now fed up with it absolutely disgusted ordered many times and never ever had issues but just seems too much to contact someone back
Excellent quality
Got this for my partner and she absolutely loves it. The hoodies are excellent quality will definitely be buying from here again
I can't even express how awesome Peaked…
I can't even express how awesome Peaked Apparel is. The designs, quality, and customer service are top tier! Every time that I've reached out, they are more than willing to help. Love this company and will be buying more in the future!
A* service
Easily to navigate the website kept up to day at each stage and quick delivery couldn’t ask for better service
Great product
Items were exactly as pictured. Quick delivery and I'm really pleased with my purchases and can't wait to wear them for horror nights
The products have great quality and I…
The products have great quality and I wear it regularly. I got two jumpers, a his and hers. I will buy more in the future. Thank you, Jenn
Fantastic company
Great service, good quality clothing/printing and quick delivery will 100% use again
Simply happy
Will always recommend this brand!
Excellent guide, easy to follow instructions
Excellent guide with easy to follow picture. Brought it on Monday and completed the walk the following day.
Unable to contact regarding issues
As a first time customer to Peaked Apparel, I am a bit disappointed with the overall service provided. I received my order on Thursday 6th February and contacted Peaked Apparel regarding an exchange or refund for the products. Both the shopify email and email on the website have both bounced back and no response received. I message their Instagram account and although received a response saying the issue with emails. There has not been any further contact regarding my exchange or refund and after further 3 messages, they have not replied. I am very disappointed with this and makes me not want to purchase from their website again.
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