Have ordered many times before with no problems. Ordered a set on the 9th March, still no order received or a refund. Stupidly paid by bank transfer so no chance of getting my money back.
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Das sagen Bewerter
Firstly products are fantastic, beautifully made and I love the different fabrics. Everything I've ever ordered always comes packaged lovely, not just chucked in a plastic bag. Whenever I've had a pro... Mehr ansehen
Absolutely delighted with my purchase for our Jack Russell Terrior Harvey. I love the Beatrix Potter Peter Rabbit fabric, the collar and lead are strong and well made, I chose a matching treat holde... Mehr ansehen
Absolutely delighted with my purchase - a sparkly Santa bandana with my dog's name on. She was sooo cute at Christmas. It was beautifully made with poppers on the reverse so it stayed in place 🙂... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
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Kontaktinformationen
Newcastle under Lyme, ST5, Newcastle under Lyme, Vereinigtes Königreich
- sammy@pennyandhound.com
- pennyandhound.com
3,9
Gut
57 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Have ordered many times before with no…
Have ordered many times before with no problems. Ordered a set on the 9th March, still no order received or a refund. Stupidly paid by bank transfer so no chance of getting my money back.
9. März 2023
Bewertung ohne vorherige Einladung
I order collars and bows on the 12th…
I order collars and bows on the 12th April received my ordered about 2 weeks later but it was a in complete order messaged the company they said they would send the rest of the order, it is the 18th May messaged twice since and had no reply or the rest of my order which is in complete. Disgusted with the company plus lost out on my order and my money. Such a shame because I thought the dog collars were very good but I would not recommend and would not trust them as a company again.
25. April 2023
Paid and still not heard anything!
Ordered and paid 17th April not heard anything since, opened up a PayPal enquiry/dispute
16. April 2023
Great products and customer service
Firstly products are fantastic, beautifully made and I love the different fabrics. Everything I've ever ordered always comes packaged lovely, not just chucked in a plastic bag. Whenever I've had a problem it's been dealt with immediately.
14. April 2023
Wonderful
Always a wonderful experience buying from here. Top quality items and pleasant seller.
26. März 2023
I haven’t received willows collar
I haven’t received willows collar , tried sending a message but all I got was a alternated message .
1. Jänner 2023
Beautiful collars which are made to a…
Beautiful collars which are made to a high quality ❤️
30. Jänner 2023
Christmas Bandanas
The Christmas bandanas I ordered for my dogs are beautiful. They are well made and look fantastic on. They also arrived in perfect time to wear just before Christmas.
17. Dezember 2022
Lovely handmade quality items
Lovely handmade quality items..I have purchased from Penny & Hound on a few occasions and never been disappointed with the material, design or crafting of the item
14. Dezember 2022
Fantastic I love all of mine all very…
Fantastic I love all of mine all very well made very clever lady .
14. Dezember 2022
Gorgeous fun products made with care
Gorgeous fun products made with care, great customer service. Helpful and friendly
1. Dezember 2022
Excellent quality and I love the fabric
11. November 2022
Product lovely and would definately buy…
Product lovely and would definately buy from again
10. Oktober 2022
Ordering was easy
Ordering was easy. Helpful advice given. Product arrived beautifully wrapped and looks gorgeous 🥰.
7. Oktober 2022
Absolutely beautiful well made…Dog Accessories
Absolutely beautiful well made products, very good price
Prompt delivery
Great communication
Definitely recommend!
20. Oktober 2022
Good quality as always thanks.
Good quality as always thanks.
Well priced and looks great.
20. Oktober 2022
Antwort von BetBuffoon Casino
Hi Caroline. Many thanks for your feedback. However, as discussed this morning, your item was dispatched by Royal Mail on the 18th August with the tracking number KB902680773GB. This is out of our hands, however, as discussed, we will contact Royal Mail on your behalf to submit a claim and we will be resending your order back out tracked and signed for again. We hope to see you again at Penny and Hound.
I will never order again
I will never order again. I ordered a collar for a 3lb dog. The collar was way too large for her to wear even when I sent in her measurements, and there is a zero return policy, so i spent $40 on a collar I cannot use. I sent an email to the owner months ago with no response to this day.
9. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von BetBuffoon Casino
Good Morning Brittny.
I’m sorry to hear you have had a terrible experience with your dogs collar. Unfortunately I think you may have our company mixed up with the company you purchased your dogs collar from. I’ve checked our system for an order under your name to no avail. We also accept returns here at pennyandhound & our returns policy can be found on our website. $40 is also out of our price range for our handmade dog collars. Please double check the company who you placed your order with & contact them accordingly. Kind Regards
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