Title: Highly recommended! Very professional and helpful team. They helped us secure our mortgage when other lenders were difficult. The process was smooth, and we are very happy with the service. T... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Our broker paired us with Pepper money, and wow what an amazing ,seemless first time buying experience, everything was very clear, mortgage money was prompt for completion day ,and they have made o... Mehr ansehen
Unternehmen hat geantwortet
Pepper money have been fantastic. Lots of plans to suit all needs. The communication has been excellent. They provided the solicitors who again were absolutely great and moved quickly to assure comple... Mehr ansehen
Unternehmen hat geantwortet
⭐⭐⭐⭐⭐ I had a really positive experience with Pepper Money from start to finish. Given my circumstances, including some adverse credit history, I wasn’t sure how straightforward the proces... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Pepper Money we’re redefining lending norms, looking for a reason to offer help, rather than refuse it. So if you’re looking for a mortgage lender with the expertise and the experience to make sensible lending decisions, look no further. Discover more about us here: www.pepper.money
Kontaktinformationen
4 Capital Quarter, Tyndall St, CF10 4BZ, Cardiff, Vereinigtes Königreich
- 03333 701 102
- TPSupport@pepper.money
- pepper.money
4,8
Hervorragend
2337 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This was a difficult mortgage and…
This was a difficult mortgage and Pepper have been great to help get this over the line. Please send our thanks to the underwriter, Laurence, for all his help and good work. We are thrilled and the client is over the moon. Thanks Pepper
17. April 2026
Great help from the team with the debt…
Great help from the team with the debt con to sort out
17. April 2026
Antwort von Pepper Money UK
Thank you for your review, Phil. We’re glad our team was able to support you through your debt consolidation and help you free up some of your monthly budget. Your feedback means a lot to us, and we’re pleased we could help.
Antwort von Pepper Money UK
Thank you for your kind feedback, Justine. We’re really pleased to hear you found our team thorough and helpful, delivering clear, supportive service is exactly what we aim for. We appreciate you taking the time to share your experience.
Good communication and quickly offered…
Good communication and quickly offered - Good service all round as per usual
16. April 2026
Antwort von Pepper Money UK
Thanks for your review, Jane. We strive for open and timely communication at every stage of the process, so it's great to see feedback like this. Thanks for choosing Pepper.
Great service
This complicated mortgage application was very quickly and efficiently handled by Pepper Money, and by Lucy, the case handler in particular.
16. April 2026
Antwort von Pepper Money UK
Thank you for the feedback, Stephen. We’re delighted we could support you with a complex application and deliver a quick, efficient outcome. A special thank you for recognising Lucy, we’ll be sure to pass on your kind words. Look forward to working with you again soon.
Pepper money have been fantastic
Pepper money have been fantastic. Lots of plans to suit all needs. The communication has been excellent. They provided the solicitors who again were absolutely great and moved quickly to assure completion.
15. April 2026
Antwort von Pepper Money UK
Thank you for the wonderful review, Paul. We’re really pleased to hear you had such a positive experience, from our product options to clear communication and a smooth completion. It’s great to know our legal panel helped keep things moving quickly too. Thanks for choosing Pepper Money.
Fantastic company
Fantastic company! They handle everything sensitively, and they are fast. They have helped me so much and I’m extremely grateful. Thank you!
15. April 2026
Antwort von Pepper Money UK
Thank you so much for the lovely review, Lorna.
We’re really pleased to hear you felt supported and that the process was handled sensitively and quickly. Helping customers find the right outcome is at the heart of what we do, so your feedback means a lot.
First time buyers
Title: Highly recommended!
Very professional and helpful team. They helped us secure our mortgage when other lenders were difficult. The process was smooth, and we are very happy with the service. Thank you Pepper Money for helping us get our new home 🏡🙌
15. April 2026
Antwort von Pepper Money UK
Thanks for your review, Feta - it definitely made the team smile. We’re delighted to hear you had a smooth experience and that we could help when others couldn’t. Congratulations on your new home, we’re glad to have been part of your journey🏡.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a really positive experience with Pepper Money from start to finish.
Given my circumstances, including some adverse credit history, I wasn’t sure how straightforward the process would be. However, Pepper Money were able to assess my application fairly and support me in securing a mortgage when other lenders may not have been as flexible.
What stood out the most was how efficiently everything was handled. As this was an auction purchase, I was working to a strict deadline, and Pepper Money ensured that the process moved quickly enough for me to complete within the required timeframe. That in itself made a huge difference and took a lot of pressure off what can be a very stressful situation.
Overall, I found the service professional, reliable and solution-focused. I’m really pleased with the outcome and would definitely recommend Pepper Money to anyone who may not fit the criteria of high street lenders but still needs a lender who understands more complex cases.
Thank you again for your support throughout the process.
4. März 2026
Antwort von Pepper Money UK
Thanks for such a thoughtful and detailed review. We’re really pleased we could support you with a fair and human approach to underwriting whilst helping you meet your auction deadline quickly. It’s great to hear the process helped ease the pressure and deliver a positive outcome for you. Thank you for choosing Pepper Money.
Efficient service
I was amazed how efficient the service was. Timing of replies to queries were amazingly fast. I was so pleased we chose Pepper for our mortgage. Thank you
10. April 2026
Antwort von Pepper Money UK
Thanks for your feedback, Anne. We’re so pleased you found the service efficient and responsive. Clear communication and quick turnaround are things we really focus on, so we're happy to hear this was your experience. Thanks for choosing Pepper Money for your mortgage.
Help to reduce my yearly term with an…
Help to reduce my yearly term with an interest rate below what we currently had.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pepper Money UK
Thanks for your feedback, Lynda. We’re delighted we could help you secure a better rate and support you in reducing your term. Great to hear such a positive outcome for you.
The application process was easy and…
The application process was easy and completed really quickly
2. April 2026
Antwort von Pepper Money UK
Thanks for your review, Susan. It’s great to hear the process felt easy and quick, exactly the experience we aim to deliver. Thanks for choosing Pepper Money.
Antwort von Pepper Money UK
Thanks for the kind words, Elliot. We’re pleased you found the application swift and uncomplicated. If we can help again in the future, we’re always here to support.
Cuidado con esta gente
Cuidado con esta gente. Los intereses son ilegales y van a sacar dinero por todos lados, con amenazas y malas formas. Ya he puesto en manos de mi abogado el caso para que le saquen hasta el hígado como hacen ellos con la gente.
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Pepper Money UK
Hi Marta, we are not able to locate an account for you with Pepper Money UK - please send us an email with your account details to tpsupport@pepper.money and we will look into this for you. Alternatively, please can you call us at our telephone number 03333 701 102 (9am to 6pm Monday to Friday) and one of our team members would be able to assist you.
Did things quickly and took a sensible…
Did things quickly and took a sensible view on things
15. April 2026
It was just straighforward and quick
14. April 2026
Antwort von Pepper Money UK
Thank you for the 5‑star review, Sarah. We’re really pleased to hear you found the process straightforward and quick, that’s exactly the experience we aim to deliver. Thanks for choosing Pepper Money.
YOU CONTACTING THE CUSTOMER TO ADVISE…
YOU CONTACTING THE CUSTOMER TO ADVISE MORTGAGE WAS APPROVED BEFORE ME MADE ME LOOK LIKE I DIDNT KNOW WHAT WAS GOING ON 24HOURS ALLOWANCE WOULD BE PREFERED TO GIVE ME A CHANCE TO CONTACT CLIENT 1st
13. April 2026
Antwort von Pepper Money UK
Thank you for your feedback, Keith. We allow a short window between sharing the offer with the broker and sending it to the customer, giving the broker time to speak with their client while avoiding unnecessary delays, we appreciate this may have been shorter than you'd liked. We do try to strike a balance between the two. Thanks for your patience and for choosing Pepper Money, we’re always happy to help again in the future.
Application process was smooth and was…
Application process was smooth and was kept informed
10. April 2026
Antwort von Pepper Money UK
Thanks for the review, Desmond. We’re pleased to hear you found the application process smooth and that you were kept informed throughout. We pride ourselves on clear communication and a straightforward journey so it’s great to know that came through in your experience.
The whole process was made easy
The whole process was made easy, the questions raised were sensible but not repetitive.
The process did take 8 weeks which seems a bit excessive and Pepper made an error in the penultimate offer.
However the overall outcome was positive.
1. April 2026
Antwort von Pepper Money UK
Thank you for your thoughtful feedback, Michael.
We’re pleased to hear that you found the process clear and the questions sensible, and that the overall outcome was a positive one. We do appreciate you flagging the extended timescale and the error in the penultimate offer, feedback like this is important and helps us continue to improve.
Thank you for your patience throughout, and for choosing Pepper Money. If we can support you again in the future, we’d be very happy to help.
Complex concessionary purchase!
Complex concessionary purchase!
Offered 🙏🏾 great service and speedy underwriting process, special thank you to Paul Drinkwater for his assistance. Happy client….
10. April 2026
Antwort von Pepper Money UK
Thanks so much for your review, Prajai.
We’re really pleased to hear you had such a positive experience, particularly with a complex concessionary purchase. Delivering clear support and responsive underwriting when cases aren’t straightforward is something we’re proud of.
A special thanks to you for highlighting Paul Drinkwater. We’ll be sure to pass on your kind feedback. We’re delighted to have helped achieve a great outcome.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.