Took 3 times to finally ship my order. It's been about 12 days and i still don't have my order. They don't reply to my messages very quickly or at all since I ordered my trike. Very poor invoice syste... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Took 3 times to finally ship my order. It's been about 12 days and i still don't have my order. They don't reply to my messages very quickly or at all since I ordered my trike. Very poor invoice syste... Mehr ansehen
Unternehmen hat geantwortet
It arrived on time, it is exactly as described. Assembly wasn't overwhelming, the bolts and screws were where they should be, which prevented having to sort through bags of fasteners. The trike shape,... Mehr ansehen
Quick delivery, easy to assemble, but With few scratches. the thumb throttle Was replaced by a twist handle, I would prefered the twist throttle. Seat is comfortable,
Communication has been excellent! The product was ready to ship much sooner than I anticipated, and the trike (Panda) was packaged in an extremely protective manner in its large cardboard box. Assembl... Mehr ansehen
Unternehmen hat geantwortet
Redefine Your Ride with Perraro Electric Bike Welcome to Perraro Electric Bike, where innovation, sustainability, and thrilling experiences converge to offer you the ultimate in electric mobility. Our meticulously crafted Electric Trikes, robust Electric Tricycles, and dynamic Dual Motor E-Bikes are designed with your lifestyle, comfort, and the environment in mind. Experience Unmatched Stability with Our Electric Trike Embrace a new level of stability and comfort with our Electric Trike. Perfect for leisurely rides, daily commutes, or errand runs, it combines the latest electric technology with a design that ensures a smooth and enjoyable journey every time. Discover the Versatility of Our Electric Tricycle Our Electric Tricycle is built for the adventurer in you. With its powerful electric motor and sturdy design, it's ready to take you wherever you need to go, offering a perfect blend of performance and eco-friendliness. Feel the Power of the Dual Motor E-Bike Double the motors, double the excitement. Our Dual Motor E-Bike is a testament to what electric bikes can achieve, offering unrivaled power, speed, and control for an exhilarating riding experience. Join Our Green Revolution By choosing Perraro Electric Bike, you're not just getting an exceptional ride; you're also contributing to a more sustainable future. Our commitment to eco-friendly transportation solutions means that every ride with Perraro is a step towards a cleaner planet. Your Satisfaction, Our Promise At Perraro, we're passionate about providing not just high-quality electric bikes, but also exceptional customer service. We're here to ensure your journey with Perraro is smooth, enjoyable, and above all, memorable. Share Your Perraro Story We love hearing from our riders! Share your experiences, adventures, and how Perraro has transformed your daily travel on Trustpilot. Your feedback helps us grow and continue to serve you better. Ride into the future with Perraro Electric Bike. Experience the joy, freedom, and sustainability of our electric trikes, tricycles, and dual motor e-bikes. Join the Perraro family today and turn every journey into an adventure.
2229 S Wright St, 92705, Santa Ana, Vereinigte Staaten
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Took 3 times to finally ship my order. It's been about 12 days and i still don't have my order. They don't reply to my messages very quickly or at all since I ordered my trike. Very poor invoice system. No description or information about the order. I ordered a trike will a long range battery and I hope my order will be correct. I will wait and see what happens. I wish now I never ordered from Perraro Bikes. Won't recommend to anyone

Antwort von Perraro Electric Bike
Quick delivery, easy to assemble, but With few scratches. the thumb throttle Was replaced by a twist handle, I would prefered the twist throttle. Seat is comfortable,
Fast delivery was amazing… however the fenders for the back wheels are a problem. They rub on the tire. Where the basket mounts needs to be higher or something. My friend has the same problem with his bike as well.
I have to say the customer support is excellent. When I needed and extra battery for my Jaguar ebike, they ordered it from China. When I needed questions answered, I just called Mike from customer support and he knew the answers.
Great trike. The throttle was broken when I got it out of the box. I called and the guy on the phone sent me another one. So far so good. The trike is great with plenty of power and the reverse is great. Thanks for a great trike.
Took almost 4 months for arrival. 3 delays. Unacceptable.
I have had the bike for a couple weeks, charged the battery ONCE, and it stopped taking a charge after that. I've reached out to customer service with no response. An extra battery is $500, but I have no guarantee that won't do the exact same thing.
I am incredibly disappointed after spending so much money on something that was supposed to be a main form of transportation, and now I've had to scramble to find something else.

Antwort von Perraro Electric Bike
I live in Maui, Hawaii and went though a lot of competitive websites and emailed or called to ask if they will ship it here . They replied…NO or we will ship it to a forward shipper but your responsible of contacting the shipper and make the arrangements. I was a little agitated until I found this website . I chatted and told them of my situation . They told me no problem for shipping, then a little over a week later I’m riding my new Perraro Smart E Trike that is very rare here around the Island . Also a lot of people ask where they can get one . Hopefully you may get more business soon, LOL.
I received the product as expected in good quality order. Packaging of the product was one of the best I've ever seen and the product was received in fantastic working order. Took a five minute ride after I assembled the product and can't wait for my longer debut.
I am satisfied with the bike.Totally awesome
The company is doing great
Aside for the long backorder, e-trike was delivered in good shape and thoroughly explained by Mke.
It arrived on time, it is exactly as described. Assembly wasn't overwhelming, the bolts and screws were where they should be, which prevented having to sort through bags of fasteners. The trike shape, design, and comfort is by far superior to other trikes on the market. It is responsive, and easy to ride. There are 3 different makes of trikes in our household, the Siesta stands out as the Cadillac of them all.
I got the Perraro Siesta semi-recumbent trike for a family member, and it has been a great choice—especially for older riders. The seating position feels very relaxed and supportive, and the backrest makes longer rides much more comfortable. It’s easy to get on and off, and the trike feels stable even at slower speeds, which really helps with confidence.
The pedal assist is smooth, the controls are simple, and overall it’s a very comfortable, user-friendly trike. If you’re looking for something that’s gentle on the back and perfect for seniors or anyone who wants a safer, easier ride, the Siesta is an excellent option.
Trike's a bit heavy, but when it's moving, it's pretty stable and safe. It took about an hour to assemble, which isn't bad if you take your time. The ride is smooth, the motor gives a nice boost on small hills, and we love using it for park visits and school runs. It's solid and reliable—we like it a lot. The back and fender were a bit trickier to assemble, though.
The trike came packaged well and went together fairly easy. The power, speed and quality are a good deal for the money. My girlfriend is loving her new trike.
We bought the Perraro ridex e-trike. After only one ride, the welding of the bike seat snapped and broke. It took a month for them to send a new seat (they chose this over paying for someone to fix the welding), which arrived and now requires us to buy a tool which didn't come with the original assembly tools to repair the seat ourselves. No apologies, no compensation and a whole lot of hassle, still over a month later and we haven't used this expensive bike.

Antwort von Perraro Electric Bike
Good support after purchase. Quick response, and took time to explain things. Mark and Adam are very knowledgeable, and were quick to replace a broken part. A reflector had broken in shipping, and I had a new one in the mail right away
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