Petwithhome Bewertungen 169

TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Ordered a Donald Trump toy for a small dog. Arrived quickly and well packed, and true to description. Made of good, strong material and, while I expect it'll get shredded eventually, it's going t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Easy to purchase Beautiful selection of different breeds of dogs and colours. Arrived in under 2 weeks....very impressed with the tracker I could keep tabs on it's whereabouts. Arrived flat pack... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I honestly don’t understand these positive reviews. I ordered the dog feeder the beginning of December and when it eventually came it was broken in two places and I had also paid extra for a name t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My parcel was tracked and didn’t take long to arrive, hadn’t realised it was coming from China. Dog planter made very well, sturdy and painted nicely - it actually looks like my dog who sadly pass... Mehr ansehen

Unternehmensdetails

  1. Geschenkeladen

Vom Unternehmen geschrieben

We believe that pets are natural friends of human! Every member of our team is a pet lover! Our flowerpots are famous for their high quality and unique styles! We create every item with great love and care, and we are honored to share them with you! We have made a lot of efforts for animal flowerpots and are still increasing the number of styles! We strive to help you find your favorite animal flowerpots and make your shopping happy!


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

169 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

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Bewertet mit 5 von 5 Sternen

Dog Planters

I ordered 2 dog planters, both are great and just what I wanted. They were easy to put together and are very sturdy and are a great addition to my garden.

31. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I honestly don’t understand these…

I honestly don’t understand these positive reviews.
I ordered the dog feeder the beginning of December and when it eventually came it was broken in two places and I had also paid extra for a name to be put on a collar on it which wasn’t done. I have sent them emails with photos of my initial order and the broken parts to which they replied to say I would have to pay more for the name on the item (which I had already paid for) and they wouldn’t send a replacement. They have since ignored all my emails.
Talking to others I know that have ordered from this website they have experienced the same issues.

29. Dezember 2025
Bewertung ohne vorherige Einladung
Petwithhome-Logo

Antwort von Petwithhome

Dear Consumer,

Thank you for sharing your experience and bringing this matter to our attention. We are truly sorry to hear about the condition of your dog feeder upon arrival, and that the personalised name on the collar was not included as ordered. We completely understand your frustration, and we sincerely apologise for the way this has been handled.

You paid for the personalisation upfront, and you should never have been asked to pay again to have this added. We are sorry that this was suggested to you—it was wrong, and it does not reflect the service we aim to provide.

We would very much like to put this right for you.

Please could you email us directly at service@petwithhome.com with your order number and clear photos showing the damage to the feeder? Once we have confirmed the details, we will be more than happy to send you a free replacement—including the personalised name on the collar exactly as you originally ordered and paid for.

We are also sincerely sorry that your follow-up emails have gone unanswered. This is not acceptable, and we are reviewing our customer service processes to ensure every customer receives the timely support they deserve.

We truly hope you will give us the opportunity to resolve this for you. Your feedback helps us improve, and we are committed to doing better.

Kind regards,
The Petwithhome Team

Bewertet mit 5 von 5 Sternen

Happy with the service

We order our dogfood online , communication is very good letting us know on delivery to the store. Have no issues with collection

8. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

UPDATE 2. READ THE NEGATIVE REVIEWS!!

READ THE NEGATIVE REVIEWS!!
(I didn't!! So I didn't therefore see the reviews re quality, delivery issues, etc)
A Planter was ordered on 10.12.25 & I am STILL waiting for delivery (27.12.25) as the 'Tracking' is showing that item is STILL in.................... CHINA!!
(This was a Birthday present for my daughter, as sadly our dog died earlier this year.)
I sent several emails re delivery, but got ZERO response.
I cant be bothered to type any further, but everything suggested this was a UK company, however.................
P.S. You will no doubt see some random, pre-prepared bogus response below my review.

UPDATE:
Now 06.01.26 - STILL NOT ARRIVED.
To add insult to injury 'apparently EVRI may have it' but arn't capable of delivering it?!

UPDATE 2:
The planter arrived after a MONTH!
(Damaged box, item intact but with multiple scratches)
The Name-tag I ordered was also missing (as per multiple other reviewers on here).
A rather 'strangely worded' email suggested that I somehow managed to order the name-tag, but their own website didn't charge me therefore I didn't receive it?!
Work that one out!
Also rather 'suspiciously' - The negative review I left on their own website has disappeared & only 5* reviews exist..........
Don't waste your money!

27. Dezember 2025
Bewertung ohne vorherige Einladung
Petwithhome-Logo

Antwort von Petwithhome

Dear RW,

Thank you for sharing your experience with such detail and honesty. We are truly sorry for everything you've been through—the long wait, the scratched planter, the missing name tag, the confusing email, and the frustration of feeling unheard. This is not the experience you deserved, and we sincerely apologise.

We want to be absolutely clear: PetWithHome does not remove or filter customer reviews from our website. If your review is no longer visible, this is not something we have done. We would very much like to investigate this for you—please email us your order number and we will look into it immediately.

Regarding the name tag:
If you paid for a personalised name tag, you should have received it. No exceptions. If our website failed to charge you due to a technical error, that is our fault, not yours.

If you were charged: We will send you a replacement name tag free of charge, or issue a full refund for the amount paid—whichever you prefer.

If you were not charged: We are still happy to help you order the name tag now, and we will waive the cost as a gesture of goodwill for the inconvenience caused.

Let us make this right:
Please contact us directly at service@petwithhome.com with your order number. We will prioritise your case and sort out a replacement or refund without delay.

We know trust has been broken, and we are committed to doing better. Thank you for holding us accountable.

Kind regards,
The Petwithhome Team

Bewertet mit 1 von 5 Sternen

Cheaply constructed

Cheaply constructed, not fit for purpose. States they can be used outside, it wouldn't last five minutes.
Totally overpriced. Came from China, so took a month to arrive. There was supposed to be a collar with the dogs name. It was not included.
Very disappointed. Don't buy anything from this site.

25. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic planter!

I ordered the large Golden Retriever planter. I was delighted by its appearance. It was also very easy to assemble and is very sturdy. My only criticism is that the planter itself is rather smaller than is suggested by the photograph on the website

21. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Something different

Otdered cockapoo medium planter for my friend's birthday I havnt put it together as I wanted my friend to see the lovely package it's presented in. When I checked the contents I was very pleased. Was delivered in perfect condition.

28. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Cheap junk

Cheap junk, don't waste your time or more importantly your money buying this crap. I bought 1 of the springer spaniel hooks as a gift & after a long wait & zero communication or tracking details the item finally arrived. So disappointed to discover after the long wait the item was actually damaged & not fit for purpose. I contacted the seller with pictures of damage etc & after several emails back & forward there is still no resolution. The "companies" no quibble refund & return policy is non existent. Be prepared to be left with an item that's of no use should you buy from here. I left feedback on their page & it was never excepted I can only guess because it was negative. I've thrown the item away & told the seller this & they seemed quite happy this was the outcome. Honestly steer clear of buying from here unless you want to be ripped off & overcharged for cheap rubbish

11. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good quality and price…

This is the second time I have bought from Petwithhome. I am really pleased with the quality and price. Although delivery takes a little longer than some similar companies both my items arrived well within their declared target. I would certainly consider using Petwithhome again.

23. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

A planter hahaha don't make laugh, cheap tat from china

A planter ! Seriously I couldn't even fit my car keys in it.
Just don't bother, don't be lured in.
You can probably get an equally disappointing and badly made piece of rubbish from wish or temu.
Poorly made,poorly constructed.
I doubt if would even hold the weight of anything let alone a plant of any description.
I have going back and forth with this so called company for the past week. Customer service is nil and don't expect a lot of patronising emails responses from them.
Your not going to be able to get a full refund, so I have been offered a small fraction of what I payed £27.99.
Some how it's my fault I ordered something from China and the price of refund is being used for the postage back there.

8. August 2025
Bewertung ohne vorherige Einladung
Petwithhome-Logo

Antwort von Petwithhome

Dear Liam Murray,

Thank you for sharing your experience with us. We are very sorry to hear that the product did not meet your expectations in terms of quality and usability. We also regret that our customer service responses have caused you further frustration, as this is never our intention.

Please accept our sincere apologies for the inconvenience caused. We would like to review your case again and work towards a fair solution. Could you kindly reach out to us once more at service@petwithhome.com with your order number? Our team will prioritize your request and do its best to resolve this matter to your satisfaction.

We truly value your feedback and appreciate the opportunity to make things right.

Kind regards,
The Petwithhome Team

Bewertet mit 5 von 5 Sternen

Highland cow planter

Bought a Highland cow planter l, speedy delivery and easily put together and looks perfect in my garden with flowers inside.

1. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely love it

Absolutely love it. It’s such a unique gift go give, beautiful just as in the pictures. Arrived quick in a very nice box. Love it very much. Thank you

1. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rubbish

When I opened the box to say I was dissatisfied is an understatement. I bought a so called dachshund dog planter.
Also it did not have the name tag I paid for, but it would not have made any difference. Cheap tat. I left negative review on their site but they removed it as they did not approve it. . Don't waste your money.

1. Juli 2025
Bewertung ohne vorherige Einladung
Petwithhome-Logo

Antwort von Petwithhome

Dear Stephen,

We are very sorry that our product did not meet your expectations and we sincerely apologize for your disappointment when you received the product. We are always committed to providing customers with satisfactory products and services, so we take the quality issues and missing dog tags you mentioned very seriously.

We understand your concerns about your message not being displayed on the website. We welcome all genuine feedback and are constantly working to optimize the display mechanism to ensure that customers' voices are conveyed truthfully.

In order to facilitate further verification and provide you with a proper solution, please contact us by email (please provide the order number) and we will handle the follow-up matters for you as soon as possible.

Thank you again for your feedback and we sincerely hope to have the opportunity to improve this experience for you.

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