Ordered and received android 13" unit for my Toyota tundra over a year ago. Immediately had issues with unit not allowing changes to be made with the setup for my vehicle. Submitted ticked to techni... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I agree with all the negative. This company is absolutely horrible. I was told about 2 weeks to get the unit and took about 6 weeks and it t was absolutely junk. The onions wobbled like they were goi... Mehr ansehen
One of the strongest after sale support team I have encountered. My unit not only provides typical Android Auto features, but also assumes control of many vehicle features, and has numerous tablet fea... Mehr ansehen
Shereena, (tech support) was absolutely incredible with her support for the 2012 Ford F150 infotainment system upgrade. She was patient and knowledgeable. (I'm a pain in the a** to deal with at times... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Feature-rich Head-turning vertical screen, Large Screen, or OEM-style Android Radios for Selected Vehicles. 30 day money back guarantee. 1 Year Warranty.
Kontaktinformationen
663 Brea Canyon Rd, Ste 8, 91789, Walnut, Vereinigte Staaten
- 3239179038
- contactus@phoenixautomotiveinc.com
- phoenixautomotiveinc.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Don’t waste your money On these …
Don’t waste your money On these stereos quit working Just after my warranty, expired waste of money they won’t do anything.
Anytime I have called they have been…
Anytime I have called they have been really helpful and knowledgeable. Any questions I had were answered and they sent me a replacement harness since the one from the original order had a wire pulled out.
Great company to work with
Great company to work with. Recommend !
Originally I wrote a review with 1…
Originally I wrote a review with 1 star, I think they saw it and got back with me quick.
They do have pretty bright people manning customer support that don’t know anything about the product. One of those bright people did a smart thing and ask someone that do know.
I finally received the right cables. Was able to finally hook it up.
Whatever is not compatible will make the system reboot
It’s an android system so you can download it very thing you need from google play
Can’t change the clock or the vehicle image on the main screen.
It’s stupid to have a jeep compass on the screen when this is supposed to be for a tacoma
Avoid this company!
I had a 12.5" stereo installed in my 2012 RAM 3500 HD at their Walnut location. While the installation looked good initially, there were several problems:
- The microphone didn't work for phone calls. It took them many messages and a software update to fix this, but other issues remained.
- The air conditioner controls never worked, total chaos.
- The SIM data card only worked with a few apps.
- The text on the native Android 12 apps was too small to read (Android Auto worked fine).
- The system settings showed my car model as unsupported.
- After the installation, the rear door window controls stopped working from the door.
The company refused to address these remaining problems. I am suing them for the cost of the stereo, installation, restoring the original stereo by a dealer, and my other expenses.
It was a great experience
It was a great experience, fast and painless five stars!
Sim card issues
The thorough help to any problems I was having
Agent understood my request and solved…
Agent understood my request and solved it
Thank you!
The experience at first was a bit difficult, however, once I got in contact with customer service and help from tech support - everything just went by so smoothly. They were incredibly patient with me as well, waiting for me to connect everything which is what took the longest from this whole experience. I sincerely appreciate the help!
2012 GT MustangThe technician was awesome everything…
The technician was awesome everything she said was right on time she walked me through on how to change my logo picture on my front page of my head unit great job
Great first time support experience
Called ahead of schedule for my tech support appt and extremely helpful and courteous.
It was awesome and my tech support…
It was awesome and my tech support helped me get through my problems with my AC controls.
Anne was very helpful
Anne was very helpful, and knowledgeable about the unit and all of the questions that I had. She even sent me video links to make sure that I had a good reference point.
Thanks Anne
Great Job!!!
Shereena was so polite and very helpful…
Shereena was so polite and very helpful with helping me get my customers back up camera working thanks so much your the best
Amazing customer services
Amazing customer services. She is the best
Anne was great was able to help me…
Anne was great was able to help me resolve my issues with the radio and get it to work
Excellent technical support after the sale.
I purchased a really nice radio for my Ford F250. The install shop made an error. Support was great in helping Mr troubleshoot the problem. The service after the sale was excellent.
Best product and service ever
Best product and service ever... I will definitely recommend purchasing if your looking to replace your head unit
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